CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,269 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and service”

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Posted 6 years ago

Thanks Amanda, Glad to hear that you like your new Joya and Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very prompt service and good selection”

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Posted 6 years ago

Thank you! Jo, Cheerful Soles

Posted 6 years ago

“Rang the shop to confirm sizes and bought over the phone rather than online. Lovely helpful lady who didn’t complain at my need to talk to a real person rather than a machine. My lovely sandals arrived a few days later! Perfect fit! So excited to have rockers that are pink and fit and comfortable!!!!”

CheerfulSoles 5 star review on 24th March 2019

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Posted 6 years ago

Thanks for the review and we're pleased that you like you new Sandals. We love talking to our customers and are always happy to help. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very comfy shoes and very good service.”

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Posted 6 years ago

Thanks for taking the time to complete a review for us. Its good to know that you like your new Alegria shoes. Kind Regards. Jo - Cheerful Soles

Posted 6 years ago

“`CheerfulSoles is just that The service is excellent and you can contact to check out queries. There is a varied choice of styles. I use them because i have wide feet and often need removable insoles. The biggest problem for me is I would like to own most of their stock but unfortunately could not afford that!”

CheerfulSoles 5 star review on 18th March 2019

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Posted 6 years ago

Thank you for such lovely words. I know that you have been shopping with us for some time and we really value your custom and this review. Kind Regards. Jo - Cheerful Soles

Posted 6 years ago

“Wonderful, in fact I have ordered another pair.”

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Posted 6 years ago

Ha Ha! Thanks David Glad you like the Caesar Joya Shoe. Kind Regards and thanks for your custome. Jo - Cheerful Soles

Posted 6 years ago

“Swift and efficient service”

CheerfulSoles 5 star review on 17th March 2019

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Posted 6 years ago

Thank you Colin, I hope that you like you new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Fast efficient service.”

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Posted 6 years ago

Many Thanks for your review. Best Wishes, Jo - Cheerful Soles

Posted 6 years ago

“7”

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Posted 6 years ago

Thank you. Kind Regards, Jo Cheerful Soles

Posted 6 years ago

“Very efficient service. I'm happy with the wider width trainers as they have removable insoles and accommodate my new orthotics comfortably.”

CheerfulSoles 5 star review on 16th March 2019

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Posted 6 years ago

Thank you! I love the Holly trainers that you bought, especially this lovely Spring colour. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“You can order with confidence knowing you will be getting a quality product and the reassurance that should you need to return any items the process is made very straightforward”

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Posted 6 years ago

Thanks for taking the time to complete this review. I hope that your new shoes are also meeting your expectations. Kind regards, Jo - Cheerfulsoles

Posted 6 years ago

“Loving the trainers, they should do me proud doing the moon walk in London on the 11th of May. Thank you. Regards Mary Robinson.”

CheerfulSoles 5 star review on 12th March 2019

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Posted 6 years ago

Thank you and Good Luck with the Moon Walk Mary. I'm sure that the Joya Bliss will be just that as you complete the event. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Looking for sandals with removable innersoles.. Delivered quickly and just right.”

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Posted 6 years ago

Thanks for the review. We know how hard it can be to find sandals with removable insoles. That's why every Summer we always have a few to choose from. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service”

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Posted 6 years ago

Many thanks for taking the time to complete a review for us. I hope that you like your new shoes. Kind Regards, Jo - -Cheerful Soles

Posted 6 years ago

Thank you for the review. I hope that your new shoes are just as good as the service you received! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Service was very efficient could not fault. Thank you”

CheerfulSoles 5 star review on 1st March 2019

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Posted 6 years ago

Thank you for the review William. I hope that your new Joya Innsbruck are living up to expectations. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very helpful over the phone and delivered quickly. A free return would be nice though.”

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Posted 6 years ago

Thank you Barbara. We do offer free UK delivery on all our orders and a free exchange if you need to change size.. Many thanks for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent”

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Posted 6 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Delighted very good quality.”

CheerfulSoles 5 star review on 22nd February 2019

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Posted 6 years ago

Thanks for the review Irene. I hope that you like your new Joya Bliss Trainers. Kind Regards. Jo - Cheerful Soles

Posted 6 years ago

“Excellent service, very helpful staff.”

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Posted 6 years ago

Thank you for saying that, and thanks again for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

Thanks for the feedback and for taking the time to complete a review for us. kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Great range of shoes easy to deal with,competitive and keep you onformed”

CheerfulSoles 5 star review on 17th February 2019

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Posted 6 years ago

Thanks Peter, i'm please to hear that you were happy with our service. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,269 reviews