CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,269 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and excellent product. I purchased some Joya sandals and am delighted”

CheerfulSoles 5 star review on 27th January 2019

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Posted 6 years ago

Thank you for your review Nicola. Great sandal and extremely comfortable too. We just need some warm weather now! Best Wishes, Jo - Cheerful Soles

Posted 6 years ago

“Service was exemplary and the suggestions made by the young lady whom I dealt with was most helpful.”

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Posted 6 years ago

You are absolutely welcome Elizabeth. I'm pleased that the Waldlaufer worked for you. I'm not surprised though as the Waldlaufer Holly style is one of our best sellers. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Delighted with my purchase great fit”

CheerfulSoles 5 star review on 25th January 2019

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Posted 6 years ago

Thanks for the review Tanya. The Tina Trainer is a great fit, I agree. I'm pleased that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I am very pleased with my Alegria classsic clogs, this is my 3rd pair now and I had new insoles from you recently. brilliant service. I will be buying more from you soon. They were delivered next day by Royal Mail. Thank you”

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Posted 6 years ago

Many thanks Katherin. It's good to know that you've found a style that you like - In the sale too! I wear my Classic Clogs around the house as well as outside - they're that comfy! Best Wishes, Jo - Cheerful Soles

Posted 6 years ago

“I bought Algeria insoles from them before and it very comfortable and does not need to buy a new pair of shoes. I highly recommend it as it they are good customer service and deliver less than a week.”

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Posted 6 years ago

Thanks for the review Emma. We think it's great that you can liven up your Alegria without the expense of a new pair. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I was very pleased with the delivery process, and when I returned the shoes the refund was given much quicker than I’d expected.”

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Posted 6 years ago

Thanks for leaving a review for us, even though the shoes weren't quite right. We always process refunds as quickly as possible and usually on the same day that we receive items back. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I was so happy to come across this website. I have a problem with my big toe joints & most shoes are just not comfortable. I ordered some Joya boots & they are the most comfortable boots I’ve ever owned plus they come in half sizes. Using Cheerful soles website was straight forward & the 2nd pair I tried & returned were refunded super quick.”

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Posted 6 years ago

Thanks for such a lovely review. We know how hard it can be to find shoes when you have a specific foot problem. I'm pleased to know that one of the pair of Boots were suitable for you. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“i bought a pair of joya training shoes from cheerful soles on 5th january 2019, after a few days they still hadn,t arrived i rang them up and they were kind enough to send them out to me by first class post the same day so i received them the next day, the trainers are are as described very comfortable and light, i will definatly shop with cheerfulsoles again kind reguards steve bowness.”

CheerfulSoles 5 star review on 19th January 2019

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Posted 6 years ago

Many thanks for the review Steve and I'm pleased to know that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I use Cheerful Soles to order my favourite Alegria shoes. The orders always arrive promptly and the shoes arrive in perfect order. In the past I have returned shoes which have not quite fitted as I would have liked and CheerfulSoles have always been good at refunding my money. I recommend CheefulSoles to anyone who asks about my shoes. A particular recommend was to my Orthotist who was most impressed with my decent orthopaedic shoes which accepted my orthotics perfectly. Everyone wins. Thank you CheerfulSoles.”

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Posted 6 years ago

Thanks for such a lovely review Victoria. We always process refunds and exchanges as quickly as possible and it's good to know that you are happy with our service. Keep an eye on the website as we're expecting the new Spring Alegria styles to be delivered any day now. Best Wishes, Jo -Cheerful Soles.

Posted 6 years ago

“Arrived in very good time and great shoes”

CheerfulSoles 5 star review on 18th January 2019

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Posted 6 years ago

Thanks Jacomien. Good to know that you like your new Joya Sandals. We just need some warm weather now! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Goods as described; service and delivery very good. Thank you.”

CheerfulSoles 5 star review on 17th January 2019

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Posted 6 years ago

Thanks for the review Brigid. This is such a great little walking sandal for the money and I'm pleased you like them. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service, friendly staff, lovely boots!”

CheerfulSoles 5 star review on 14th January 2019

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Posted 6 years ago

Thanks Margaret, I hope that your feet are nice and cosy in your new Panama Jack Boots! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I ordered Joya shoes for Cheerfulsoles and they arrived well arapped and with in a few days. Delighted with my purchase. Thanks”

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Posted 6 years ago

Thanks for taking time to complete a review for us Roisin. The Paris was such a popular style for Joya. Now replaced with the New Athena style for 2018/19. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service, shoes arrived exactly as described and perfect fit.”

CheerfulSoles 5 star review on 13th January 2019

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Posted 6 years ago

Many thanks for taking the time to complete a review for us Aine. It's good to know that your new Joya shoes are what you hoped for. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Lovely customer service, great choice of shoes, who could ask for more such lovely people.”

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Posted 6 years ago

Ah, thank you Marilyn. Watch out for some more Joya on their way for this Spring Summer. Even sooner for the Alegria - On their way now! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Slight problem with shoes delivered but resolved promptly and efficiently - will shop again here”

CheerfulSoles 4 star review on 10th January 2019

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Posted 6 years ago

Thank you for the review Mr Johnston, It's amazing what a difference an oiled nubuck cream can make to distressed leathers. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“First class service. Staff always helpful and knowledgeable. Prompt delivery service. It is important for me to be able to trust the quality and comfort of Algeria footwear. Cheerfulsoles have a good range and I buy all my boots and shoes from them. Thank-you.”

CheerfulSoles 5 star review on 6th January 2019

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Posted 6 years ago

Thank you for your kind words Lelsey. Great to see you managed to get a bargain in our Winter Sale too! Hope that you like your new boots (we have our fingers crossed for more boots on the chunky rocker sole for next Autumn / Winter). Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Have used CheerfulSoles on many occasions and have always been happy with them. Shoes always as described, packaged well and delivered quickly. Excellent thank you”

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Posted 6 years ago

Thank you Julie. It's nice to hear that you are happy with our service. Good to see that you got a bargain in our Winter sale too! All the best for 20419. Jo - Cheerful Soles

Posted 6 years ago

“Very happy with my new shoes.”

CheerfulSoles 5 star review on 3rd January 2019

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Posted 6 years ago

Thank you for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“All good”

CheerfulSoles 5 star review on 2nd January 2019

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Posted 6 years ago

Thanks for taking time to complete this review for us. I am pleased that we got there in the end and that you are now loving your new Alegria Shoes. Kind Regards. Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,269 reviews