CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,269 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dani lace up shoe, Kleo Sandal, Paloma velcro strap shoe, rocker sole shoes by Alegria, super for managing Hallux Rigidis to big toe. Very comfortable, been wearing since 2017 and pain in big toe reduced from 7/10 to 1/10 and often no pain, can walk for miles!”

CheerfulSoles 5 star review on 5th May 2019

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Posted 6 years ago

WOW! What a lovely thing to hear that the pain in your feet has been helped so dramatically, just by wearing Alegria Shoes and Sandals. I'm really pleased for you and rest assured, we will always keep a good stock of the rocker sole Alegria at Cheerful Soles. Kind Regards and thanks for taking the time to complete this review for us. Jo - Cheerrful Soles

Posted 6 years ago

“I bought the wrong size shoes - easy and pleasant returns Love the name of the shop - it’s very appropriate!”

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Posted 6 years ago

Thank you Virginia. I'm pleased we got there in the end and that you like your new Joya Shoes. I remember thinking of the name with Kate many years ago and we love it too! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service brilliant Joya Shoes 😊”

CheerfulSoles 5 star review on 4th May 2019

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Posted 6 years ago

Thank Joanna -I pleased that you like your new Joyas. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service & very good price. I'm delighted with the shoes.”

CheerfulSoles 5 star review on 3rd May 2019

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Posted 6 years ago

Thank you for taking the time to complete a review for us Mrs Cruickshank. I hope that the Joya Shoes you ordered are as comfortable as you hoped they would be. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service. Fabulous shoes - the most comfortable I have ever had!”

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Posted 6 years ago

Fantastic to hear that these are comfortable for you - I love this sandal from Alegria. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“They look beautiful, and are so comfortable. I can walk a long way without my legs aching , love them .”

CheerfulSoles 5 star review on 1st May 2019

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Posted 6 years ago

Thanks Kay. I'm pleased to here they look good and feel great! Kind regards, Jo - Cheerful Soles

Posted 6 years ago

“Package despatched and received well within the timescale. Unfortunately, I had to return the item - not their fault - for a refund which was processed swiftly. Reliable business I would not hesitate to use in future.”

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Posted 6 years ago

Thank you Nigel. I'm sorry that the shoes didn't work for you. Thank you for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I spoke to Jo on phone and she was very helpful. Tommy”

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Posted 6 years ago

Thanks Tommy. I have just sent you an email about getting replacement shoes sent to you by Friday. If you could take a look and let me know that would be great. Once again I am sorry that you only received 1 out of the 3 pairs of shoes that you ordered from us. I will be investigating what happened to the other pairs separately with our courier. In the mean time, I hope that you find comfort at last with your new Joya Shoes. Kind Regards, Jo.

Posted 6 years ago

“Easy to order and delivery is speedy.”

CheerfulSoles 5 star review on 28th April 2019

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Posted 6 years ago

Thanks for the review Ann. I hope you like your new Alegria Shoes. Kind Regrds, Jo - Cheerful Soles

Posted 6 years ago

“Such brilliant service evey time i order, you are all amazing, and such a great choice of shoes well done.”

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Posted 6 years ago

Ah thank you Marilyn, that's always nice to hear - especially for a small company like us. I hope that you love your new Palomas too. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very helpful, courteous and efficient.”

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Posted 6 years ago

Hello and thank you for taking the time to complete a review for us. It is very much appreciated. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very good service - they rang to check my home address as the on-line form was incomplete. Sandals arrived promptly and are just what I wanted.”

CheerfulSoles 5 star review on 27th April 2019

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Posted 6 years ago

Thanks Elaine, we love a good address as the incomplete ones tend to send shoes wandering all over the place :-). I'm pleased to hear that they arrived on time and that you like them - they are a great choice! Jo, Cheerful Soles

Posted 6 years ago

“I ordered two pairs of shoes in different sizes which arrived in the specified time. I returned one pair following Cheerful Soles return policy. Return was acknowledged I was refunded straight away. Very good service.”

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Posted 6 years ago

Hi, thank you for completing this review for us. I am glad that one of the pairs worked for you. I hope you like your new shoes. Jo - Cheerful Soles

Posted 6 years ago

“Excellent service I made a mistake on my order form but was contacted in a short time and still received order next day as promised.will definately use again”

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Posted 6 years ago

Thanks Caroline - our hawk eyes over addresses are part of the service. Glad you like your new Joya Boots. Kind Regards. Jo - Cheerful Soles

Posted 6 years ago

“The service at CheerfulSoles was excellent and shoes extremely comfortable for walking. They certainly appear to help my back problem.”

CheerfulSoles 5 star review on 26th April 2019

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Posted 6 years ago

Thanks Jean. That's really good to know about the Joya Mary Jane Shoes and I hope that they continue to provide you with relief. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very comfy shoes, specially if you are suffering from bunions etc.. also for me it’s hard to find wide fit shoes for size 3.5! I am so glad that I can find so many variety in my size ..”

CheerfulSoles 5 star review on 23rd April 2019

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Posted 6 years ago

Thank you for your review Ketki. I'm glad you like the Waldlaufer Holly - its one of our best seller. Kind Regards, Jo -Cheerful Soles

Posted 6 years ago

“not sure if they are "the softest " shoe , take a bit of getting used to, but so far no blisteres, which for me is amazing!helpfu; telephone advice. sandals”

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Posted 6 years ago

Thanks Christine - great news re the blisters. Thanks for completing a review for us. Best Wishes, Jo - Cheerful Soles

Posted 6 years ago

“I love my new Wolky's - never had this brand before but they are fab so comfy and (I think) trendy - arrived super fast - will be a returning customer Thanks *****”

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Posted 6 years ago

Thanks for the review. I'm pleased to hear that you like your new sandals. Kind Regards. Jo - Cheerful Soles

Posted 6 years ago

“very comfortable”

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Posted 6 years ago

Thank you for your review. Great to know that you like you new shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Good sandals for an excellent price Will shop again”

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Posted 6 years ago

Thank you. I'm pleased to hear that you got such a great bargain in the Joya Sale. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,269 reviews