CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,298 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

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“Sandals arrived on time, we’re well packaged and exactly as described on the website. The instruction to order a size smaller than usual was spot on - they fit perfectly.”

CheerfulSoles 5 star review on 8th June 2019

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Posted 6 years ago

Thanks Hilary, I'm glad you like your new sandals and that the sizing was right. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Despite the fact that the shoes I ordered never reached me because MyHermes left them in an unsafe place I was given a full refund.”

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Posted 6 years ago

Thanks for the review Alison. We're just sorry that in this instance we were all let down by the courier. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Good customer services”

CheerfulSoles 5 star review on 2nd June 2019

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Posted 6 years ago

Thank you for taking the time to complete a review for us Youssef. I hope that you like your new Joya Shoes and that the alternative Cruiser style is to your likinh. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I was very pleased with the service and the fact that you picked up that I had ordered 2 pairs by mistake. Very impressive all round”

CheerfulSoles 5 star review on 1st June 2019

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Posted 6 years ago

Thank you Jenni and no problem at all. We're a small business and something like this would not make it past our 'hawk eyes'. Not that we wouldn't have let you order 2 pairs :-). Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“As always beautiful shoes and excellent service from Cheerful Soles Thank you”

CheerfulSoles 5 star review on 31st May 2019

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Posted 6 years ago

Thanks Julie. I think that we will have to get more Alegria Paloma styles with the lighter sole as lots of our Customers have liked or bought this one. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Great service as always. Didn’t have what I wanted in the shop but they rang as soon as stock arrived so I could order online. Free postage is a bonus. Will be back for more lovely shoes.”

CheerfulSoles 5 star review on 30th May 2019

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Posted 6 years ago

Thank you Annie. I'm glad you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Love my shoes. Love free delivery too. Have always had good service from this store too!”

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Posted 6 years ago

Thank your Margaret! Great choice of shoes too - we love the new Palms in Lighten Up. Kind Regards - Jo, Cheerful Soles

Posted 6 years ago

“Correct product, prompt delivery, no problems”

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Posted 6 years ago

Thank you for taking the time to complete a review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Luckily the shoes fitted and were just right. They were sent quickly and efficiently. Thank you.”

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Posted 6 years ago

That's great to hear! Thanks for the review. Kind Regards - Cheerful Soles

Posted 6 years ago

“Very happy with service provided”

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Posted 6 years ago

Thanks for taking the time to let us know that you were happy with our servivce. I hope that you are just as happy with your shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

Thanks for taking the time to complete a review of your shopping experience. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Great to deal with updates on order and dispatch.”

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Posted 6 years ago

Thanks Heather, lets hope that this nicer weather continues so that you can wear your new sandals. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Did what it said on the tin”

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Posted 6 years ago

Love it! What a great review. I'm pleased we were able to help. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Service,communication delivery and is great ,definitely will be ordering again”

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Posted 6 years ago

Thanks for the review Christine. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I found Cheerfulsoles so very helpful when I was having problems with Joya Shoes via Amazon. In future I will be buying Joya Shoes from. (Cheerfulsoles)..”

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Posted 6 years ago

Thank you James. Glad we were able to help. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent customer service and prompt delivery - thank you 😊”

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Posted 6 years ago

Thank you! Great to know that you found everything ok. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very prompt delivery and no quibble refund when shoes weren't suitable. This was the 2nd time I've bought from Cheerful Soles and I am very impressed with their customer service. They were also very helpful when I phoned with a query about some shoes. Will be ordering again”

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Posted 6 years ago

Thank you Judy, sorry that the Waldlaufer Herki Sandals weren't quite right for you. Hopefully we'll get you sorted next time. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Prompt service, items as described. Very comfortable products. Very happy customer.”

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Posted 6 years ago

Thanks Anne. Great to see that you managed to take advantage of the Joya Sale too! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Super support n super comfort from my Joya shoes. Adore them”

CheerfulSoles 5 star review on 12th May 2019

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Posted 6 years ago

Thanks for taking the time to complete a review Dawn. Glad you like your new Joya Shoes. Jo - Cheerful Soles

Posted 6 years ago

“Excellent shoes - and product description was spot on. Easy to order and quick/efficient delivery.”

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Posted 6 years ago

Thanks for the review Lesley. I'm pleased that you're happy with your Joya Bliss Trainers. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,298 reviews