CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,240 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,240 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 29th April 2025

291

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quick service.”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very comfortable and great shape”

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Posted 1 year ago

Thanks for taking the time to leave a review for us Maggie. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“The shoe I bought are comfortable and good quality. They arrived in good time. I would recommend CheerfulSoles to others.”

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Posted 1 year ago

Thanks Simon. The Waldlaufer Helgo is one of our best selling Mens shoes. Great to hear that you like yours. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Great selection and quality. Very easy ordering process. Swift delivery.”

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Posted 1 year ago

Thanks for the review Thomas. I hope that you like your new Waldlaufer Mens rocker sole shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Great that you stock Joya. This was my second purchase. Nice website, good service. Thanks”

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Posted 1 year ago

Thank you Howard. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“My order was dealt with promptly and delivered promptly. Thank you.”

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Posted 1 year ago

Thanks for taking the time to leave a review Elizabeth, I hope that you like your new Waldlaufer Boots. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Helpful on telephone. Good suggestion regarding a suitable make of shoe for my orthotics.”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. I'm pleased that the Waldlaufer H Sonja worked well with your orthotics. Kind Regards, Jo Cheerful Soles

Posted 1 year ago

“I've been buying my Alegrias from cheerful soles for about 8 years I think! They are a great company. I started wearing Alegria shoes to ease my plantar fasciitis but they soon became a regular staple in my wardrobe and I often get compliments as some are quite funky uppers. I no longer have PF but I won't stop wearing them as they are so comfy and lovely designs. Thank you Jo and Kate, great service and great quality...always a winner in my eyes.”

CheerfulSoles 5 star review on 9th January 2024

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Posted 1 year ago

Ah thanks Kathryn. It's always a pleasure and thank you for taking the time to leave a review for us. We'll be getting some more styles in for Spring 24 soon. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very efficient service. Deals quickly with my enquiry. Had to return one pair as too small, refund received instantly thank you”

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Posted 1 year ago

Hi Karl. Thanks for taking the time to leave a review for us. We always process our returns and refunds straight away. It's great to hear that one of the pairs of Waldlaufer Holly Walking shoes were good for you. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent helpful service following an exchange for larger sized boots. Very pleased with my purchase thank you Kate”

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Posted 1 year ago

Ah, thanks for taking the time to leave a review. Kind Regards Jo- Cheerful Soles

Posted 1 year ago

“Great customer service . Shoes arrived quickly but unfortunately a little tight in the fit so had to return. Prompt refund with pleasant confirmation email.”

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Posted 1 year ago

Thanks for taking the time to leave a review for us Maria. We always process returns as soon as items arrive back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo -Cheerful Soles

Posted 1 year ago

“I have been using Joya Mary Jane for the last few years. Comfortable shoes. Lucky to have the last pair Timely delivered goods”

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Posted 1 year ago

Ha Ha, yes - you did get the last pair ever of the Jane style. The Audrey is now the current Joya Mary Jane Shoe. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Most comfortable shoes ever. The osteo arthritis in my big toe was so painful along with my knee now I can walk twice as far without significant pain. Lovely shoes that look fashionable.”

CheerfulSoles 5 star review on 16th December 2023

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Posted 1 year ago

Ah, that's lovely to hear Sarah. The mild front rocker will help with the stiffness to your big toe joints and also help to alleviate the pressure to your knees from every day walking on hard surfaces. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful soles

Posted 1 year ago

“Good quality shoes delivered on time”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Friendly, efficient and speedy service. My Joya trainers provide the level of underfoot support I need but look smart. Worth ever penny.”

CheerfulSoles 5 star review on 11th December 2023

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Posted 1 year ago

“Excellent service. Kept up to date re delivery. Seamless exchange (to change size). Thank you.”

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Posted 1 year ago

Thanks Claire. I'm pleased to know that the 1/2 size below worked for your in the Joya Montana Walking Boots. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Extremely happy with the boots I ordered, shipping could have been a bit faster but, it was Black Friday so there was a reasonable excuse.”

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Posted 1 year ago

Thank you. I am sorry if they took a little longer than you expected. We did have a lot of orders to process over the Black Friday period. Thanks for leaving a review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent shoes. Excellent service”

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Posted 1 year ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Gorgeous boots. Good fit, really comfy. Lovely leather too. Very happy with them. Fast delivery, arrived well packed”

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Posted 1 year ago

Thanks for the review Margaret. I love the Panama Jack Felia boots too! Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

CheerfulSoles is rated 4.9 based on 1,240 reviews