CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,239 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,239 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 29th April 2025

291

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not worn my trainers as yet but have tried them on and they are very comfortable. I did phone your shop and spoke to a very nice lady who was very helpful regarding the width. Several years ago I did purchase several Joya shoes bliss for your back and really love them. Now I have a nice white pair which will be great for the summer months that is if we get any sun!! Lately nothing but rain. I know these shoes are expensive but worth every penny.”

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Posted 11 months ago

Thanks for the review Dorothy, fingers crossed for the sunshine :-). Jo- Cheerful Soles

Posted 11 months ago

“Comfortable, good looking shoe,”

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Posted 11 months ago

Thanks for the review Steven. Great to hear that you are happy with your new Joya Veloce Trainers. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Great products and service. Delivery was very fast and I'm delighted with my purchase.”

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Posted 11 months ago

Thanks for taking the time to leave a review for our small company. Kind Regards, Jo - Cheerful soles

Posted 11 months ago

“Very comfortable shoes”

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Posted 11 months ago

Thank you! I'm pleased to hear that you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“When I telephoned (more than once) the staff were cheerful and helpful. I must have made 7 or more purchases by now. I can always gripe about cost and postage to Northern Ireland but there is the odd sale. Stay Cheerful!”

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Posted 11 months ago

“Shoes arrived promptly with payment for Royal Mail delivery.”

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Posted 11 months ago

“Finally I found some sandals that adjustments so that they fit my feet perfectly and have comfortable and supportive soles. I need footwear that is wide and deep and preferably with a rocker sole, so I was happy with my choice. I was pleased that I could buy Waldlaufer sandals in the UK and didn't have to buy them myself from Germany. I will definitely look for my next pair at Cheerful Soles. My order was well packed and arrived promptly.”

CheerfulSoles 5 star review on 20th May 2024

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Posted 11 months ago

Ah, thanks for the review. It's great to hear that you are able to get the style and fit that are just right for your feet. Thanks for taking the time to rate our small business. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Really comfortable shoes. Easy transaction.”

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Posted 11 months ago

Thanks for taking the time to leave a review. I'm pleased to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Received my order on time, packaged well. Was kept informed of delivery. Pleased with purchase and the customer service.”

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Posted 11 months ago

Thanks for taking the time to leave a review for our small business. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Excellent service as always.”

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Posted 11 months ago

Thanks for taking the time to leave a review for us. I hope that you like your new Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“I made an order for 2 pairs of shoes and was able to arrange a delayed delivery and it was great following phone call to store. Staff member so helpful. Arrived as agreed and perfect. Thank you for your excellent service.”

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Posted 11 months ago

Ah, thanks for taking the time to leave a review. Always a pleasure to chat with our customers and as we are a small business, it's no trouble at all to remember a delayed delivery arrangement. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Absolutely fantastic, thank you. Very comfy, and a quick delivery too.”

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Posted 11 months ago

Thanks for the review Suzie. I'm pleased to hear that you like your new Panama Jack Boots. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“All perfect, thank you”

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Posted 11 months ago

Thanks for taking the time to leave a review for us Regula. I'm pleased to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“Very pleased with the shoes, your friendly and efficient service, and also the delivery service”

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Posted 1 year ago

Ah thank you Mrs Gascoyne. It's great to hear that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“I’ve been wearing CheerfulSoles for some years now. I work in a hospital & am on my feet for 12 hours, tried many other shoes & trainers but were no good. The shoes are so comfy my feet feel lovely in them and at the end of the shift my feet still feel good. I order a size smaller as my feet are slim & they fit perfect.”

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Posted 1 year ago

Ah, thanks for taking the time to leave a review for us. It's great to hear that you are happy with your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very helpful and said I could try out the shoes indoors to ensure that they were right for my very dodgy feet! Sadly they were not so my high hopes were dashed again 🙄 Returned with no fuss thank you.”

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Posted 1 year ago

Thanks for taking the time to leave a review for us Mrs Bone. Sorry that they weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I’m a non resident and a repeated customer. Very helpful staff who patiently explained the reason why my recent on line payment was not successful. Am my overseas buys were delivered without problems.”

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Posted 1 year ago

Ah, thanks for the review - it's always a pleasure to chat with you via email and we very much appreciate your continued custom. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Joya shoes are so comfortable to walk in good customer service from CheerfulSoles.”

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Posted 1 year ago

Thanks for taking the time to leave a review for Cheerful Soles. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very happy with CheerfulSoles, for the great service and good variety of comfortable and smart shoes that care for the feet. I definitely recommend them.”

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Posted 1 year ago

Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Great fit very comfortable”

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Posted 1 year ago

Thanks for taking the time to leave a review. It's great to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

CheerfulSoles is rated 4.9 based on 1,239 reviews