CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,133 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,133 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 21st May 2024

282

Anonymous

Anonymous // 01/01/2019

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“Good selection of shoes, boots and sandals . An absolute godsend for those with foot or ankle problems, and you can still look fashionable not frumpy. I’ve bought from them many times and they have never let me down.”

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Posted 1 year ago

Ah thanks Jean. The Alegria styles are great for stability and the front rocker sole helps with stiff joints. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“The shoes are very comfortable and are a nice wide fit. They were recommended by my Podiatrist and do exactly what he described they would do to assist my walking.”

CheerfulSoles 5 star review on 19th May 2023

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Posted 1 year ago

“I am very pleased with my Alegria sandals. I suffer with hallux rigidus in my right toe and find it painful, to walk and have a pronounced limp. I was told to get footwear with a rocker sole and I can't believe the difference walking. I no longer have a limp and I can enjoy walking again.”

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Posted 1 year ago

Thanks Rosemary, that's lovely to hear. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 11 months ago

“The old persons friend. Another pair of comfortable shoes.”

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Posted 1 year ago

Ha Ha, this made me smile, thanks for the review. It's great to hear that you like your Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Good selection of shoes; speedily and efficiently delivered. Thanks you!”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“The front rocker Cheerful Soles I bought looked heavier looking than I wanted, but are just right for my feet, and are helping me walk with strength and energy again, without my toes turning in. My only criticism is that there are not more styles in that particular design of shoe, but that might be to come! Thank you!”

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Posted 1 year ago

Thanks for taking the time to leave a review Rosemary. We will be getting more of the Classic style you ordered. We always make sure that we have the Classic Clog and Seville Clog available to order. It's great to hear that you are getting some relief from wearing these Alegria Clogs. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I trusted your foot size chart for US and UK and ordered my shoes. Your chart says US 8 1/2 size is UK size 8. When I placed an order of UK size 8 and I received US 9 size. Which is wrong information on your website. Please fix it.”

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Posted 1 year ago

Hi Thanks for taking the time to leave a review. This confusion has happed due to the fact that Joya don't size their footwear like other shoe brands. They increase in thirds, using a Joya EU size chart. I can assure you that the accurate conversion of a US 8.5 is UK 8. However the Joya size conversion of a US 9 is 42 1/3, which they state is a UK 8. It's pretty confusing and that's why we only sell in UK whole and half sizes. Please get in touch if you need any further help. Kind Regards, Jo

Posted 1 year ago

“Helpful and prompt service. Shoes were so comfortable.”

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Posted 1 year ago

“Have recently had ankle surgery and was looking for Joya rocker soles. Found what I wanted at a good price. Despatched within a few days. Very satisfied”

CheerfulSoles 5 star review on 9th May 2023

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Posted 1 year ago

Thanks for taking the time to leave a review Howard. It's great to hear that the Alexander sandal fit the bill. Kind Regars, Jo - Cheerful Soles

Posted 1 year ago

“My order appeared exactly as I thought, and it was quick. Unfortunately the size is too small, but it is my fault.”

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Posted 1 year ago

Oh no. That's a shame Moshe. Try taking the insoles out as this will create a bit more room. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Top quality shoe which is comfortable and stylish. The website is very easy to navigate and my shoes were delivered in double quick time!! Thank you - your shoes certainly make me feel ‘cheerful’!”

CheerfulSoles 5 star review on 6th May 2023

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Posted 1 year ago

Ah, thanks Jill. The Alegria Paloma is one of our best selling shoes. It's great to hear that you like your new pair in black leather. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thanks for taking the time to rate our service David. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Shoes fine”

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Posted 1 year ago

Thanks Steve! Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Great shoes, great service. Thanks.”

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Posted 1 year ago

Thanks Anthony. Great to hear that you like your new Mens Joya Tony shoes. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very helpful and my sandals arrived quickly and in good order.”

CheerfulSoles 5 star review on 4th May 2023

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Posted 1 year ago

Thanks Bernice. We love the gorgeous red Alegria Sandals you ordered. I'm pleased to hear you like them. Kin Regards, Jo -Cheerful Soles

Posted 1 year ago

“Service delivery always as promised. Love my new shoes too!”

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Posted 1 year ago

Thanks for the review! Great to hear that you like your new Alegria Classic Clogs. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very quick service, and I love the first pair of shoes bought, but unfortunately I had to return the next style as the size I chose, 6.5, was too small, but the next size offered, 7.5, was surely going to be too big! The refund to my account was made promptly, without fuss.”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. Sorry that we didn't have the UK7 in stock to replace the 6.5 which were too small. I am pleased to hear that you like your new Waldlaufer Holly Walking Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Great product. Really sad shoes didn’t suit me . Good price and customer service.”

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Posted 1 year ago

Sorry to hear that the shoes didn't suit you Kit. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“The shoes fit and were delivered in a timely manner, what more can you ask for 😬”

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Posted 1 year ago

That's great to hear. Thanks for the review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent service - beautiful shoes - will buy again”

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Posted 1 year ago

Thanks for taking the time to leave a review. It's great to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

CheerfulSoles is rated 4.9 based on 1,133 reviews