CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,241 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,241 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 29th April 2025

291

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great product exactly as described. Well packed and delivered in good time. Shoes fit well and definitely reduce arthritic pain. Thanks 👍”

CheerfulSoles 5 star review on 3rd February 2023

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Posted 2 years ago

“Seamless ordering process using the website, and at a much better price than other sites, we will be ordering from CheerfulSoles again for sure”

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Posted 2 years ago

Thanks for the review Adrian, I'm pleased that you found a bargain in our Joya Shoes sale. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“The sheer comfort on my feet is out of this world. Yes they are expensive but So worth it”

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Posted 2 years ago

Thanks Carol. It's great to hear that the Ladies Joya Komodo sandals are working well for you. Kind Regards, Jo -Cheerful Soles

Posted 2 years ago

“Fast, efficient and well packed.”

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Posted 2 years ago

“had a midfoot fusion in November 2022 to try and relieve some of the pain due to a LISFRANC injury , cannot wear NORMAL shoes , was advised to invest in some ROCKERSOLED TYPE footwear , these JOYA MENS FLASH SR STX trainers have improved the relief of pain by at least 50% ,so hoping the other 50% is a healing process as been told it could take while to fully heal .”

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Posted 2 years ago

That's great to hear. It sounds like you have really been through it all with your feet so I am very pleased to know that your new Joya shoes are improving your situation. Thank you for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“1st class service remembered my enquiry for an out of stock size easy purchase system Evri delivery was good!!”

CheerfulSoles 5 star review on 20th January 2023

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Posted 2 years ago

Thanks for taking the time to leave a review for us Keith. Glad you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Shoes fit perfectly. Were delivered in the time scale as given due to Christmas holidays.”

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Posted 2 years ago

Thanks for taking the time to leave a review John and thanks for your patience with the warehouse closures over the Christmas Holidays. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“These shoes came recommended by my podiatrist, he wasn't wrong! They are comfortable and look good too! Delivery arrived as advised and was well packaged.”

CheerfulSoles 5 star review on 16th January 2023

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Posted 2 years ago

Thanks for taking the time to leave a review. We love the Waldlaufer H Irma trainer shoe - so comfortable and stylish too! Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Excellent service but sadly shoes too narrow.”

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Posted 2 years ago

Thanks for the review. Sorry to hear that the shoes weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very pleased with my purchase of Joya shoes from CheerfulSoles in the sale. Very quick delivery too. Thank you very much.”

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Posted 2 years ago

Thanks for taking the time to leave a review for our service. I'm pleased to hear that you like your new Joya Tina trainers. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Happy with shoes”

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Posted 2 years ago

Thanks for taking the time to leave a review for us Dominic. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Received my shoes very quickly, and this in the pre Christmas rush. I was very impressed with the service and the shoes, which I had had before but these were at an excellent sale price, Thankyou - will definitely shop again.”

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Posted 2 years ago

Thanks for taking the time to complete a review for us Margaret. Great to hear that you found some new Joya shoes in our Winter Sale. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Great staff but your choice of Evri for delivery is a disaster. I will never buy from a store when I know Evri is going to deliver See comments below from Twitter today”

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Posted 2 years ago

Thanks for the review and feedback Mike. EVRI is our free UK delivery partner. We do also offer Royal Mail delivery. I am pleased that you are happy with our service and your new shoes. Kind Regards, Jo

Posted 2 years ago

“Lovely shoes ❤️ So comfy and great support for my plantar fasciitis. I love the individual style compared to the usual generic looking orthotic shoes for women”

CheerfulSoles 5 star review on 22nd December 2022

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Posted 2 years ago

Thanks for taking the time to leave a review. It's great to hear that you like your new Alegria shoes. You're right, there's nothing quite like them. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“My go-to site for shoe shopping. Great service, prompt despatch and delivery.”

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Posted 2 years ago

Thank you for such a lovely review Elaine, Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very helpful, very fast dispatch, very lovely shoes, very cheerful customer thank you x”

CheerfulSoles 5 star review on 14th December 2022

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Posted 2 years ago

Ah thank you Andrea, I am very pleased that you like your new Alegria Shoes. We love the Minnow Rainbow leather print. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Arrived on time, good comfy shoes true to the picture/description on line. Thank you!”

CheerfulSoles 5 star review on 12th December 2022

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Posted 2 years ago

Thanks for taking the time to leave a review for us Ruth. It's great to hear that you are happy with your new Waldlaufer H Irma trainers. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I only take a size 4 in Joya shoes so these were an excellent price in their sale.”

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Posted 2 years ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Pleased to find a big discount on shoes I need and they seem fine. Not worn them properly yet.”

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Posted 2 years ago

Thanks Phil, glad you were able to find a bargain in the Joya Sale. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Excellent product and service- Thanks!!”

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Posted 2 years ago

Thanks Duncan. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

CheerfulSoles is rated 4.9 based on 1,241 reviews