CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,265 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,265 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent advice and service. Alegria shoes are pretty much all I can wear since having foot surgery. So glad we have a UK stockist! Thanks, as always :)”

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Posted 2 years ago

Thanks Emily. As far as we know, we are the only official UK stockists. We buy directly from Peppergate Footwear in sunny California. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Joya shoes have improved my posture and daily comfort so much with cheerfulsoles my shopping experience has been very satisfying from the beginning to delivery. All my questions have been answered. Thank you for your service.”

CheerfulSoles 5 star review on 10th February 2023

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Posted 2 years ago

Thanks for taking the time to submit a review, Emrah. It's great to hear that you are happy with your new Joya shoes. The midsoles are so supportive and extremely cushioned. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Comfy to wear”

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Posted 2 years ago

Thanks for taking the time to leave a review for us Val. It's good to know that you like your new Alegria Seville clogs. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I was SO happy to receive my new shoes, which are super comfy for the psoriatic arthritis in my feet. I was so happy that I ordered another pair in a different style. These are now the only two pairs of shoes that I wear. I will be using this company for all my future shoe purchases. Thank you!”

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Posted 2 years ago

That's great to hear. Thanks for taking the time to leave a review. I'm pleased to hear that you are happy with the Alegria style. Kind Regards, Jo

Posted 2 years ago

“A great product exactly as described. Well packed and delivered in good time. Shoes fit well and definitely reduce arthritic pain. Thanks 👍”

CheerfulSoles 5 star review on 3rd February 2023

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Posted 2 years ago

“Seamless ordering process using the website, and at a much better price than other sites, we will be ordering from CheerfulSoles again for sure”

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Posted 2 years ago

Thanks for the review Adrian, I'm pleased that you found a bargain in our Joya Shoes sale. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“The sheer comfort on my feet is out of this world. Yes they are expensive but So worth it”

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Posted 2 years ago

Thanks Carol. It's great to hear that the Ladies Joya Komodo sandals are working well for you. Kind Regards, Jo -Cheerful Soles

Posted 2 years ago

“Fast, efficient and well packed.”

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Posted 2 years ago

“had a midfoot fusion in November 2022 to try and relieve some of the pain due to a LISFRANC injury , cannot wear NORMAL shoes , was advised to invest in some ROCKERSOLED TYPE footwear , these JOYA MENS FLASH SR STX trainers have improved the relief of pain by at least 50% ,so hoping the other 50% is a healing process as been told it could take while to fully heal .”

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Posted 2 years ago

That's great to hear. It sounds like you have really been through it all with your feet so I am very pleased to know that your new Joya shoes are improving your situation. Thank you for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“1st class service remembered my enquiry for an out of stock size easy purchase system Evri delivery was good!!”

CheerfulSoles 5 star review on 20th January 2023

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Posted 2 years ago

Thanks for taking the time to leave a review for us Keith. Glad you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Shoes fit perfectly. Were delivered in the time scale as given due to Christmas holidays.”

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Posted 2 years ago

Thanks for taking the time to leave a review John and thanks for your patience with the warehouse closures over the Christmas Holidays. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“These shoes came recommended by my podiatrist, he wasn't wrong! They are comfortable and look good too! Delivery arrived as advised and was well packaged.”

CheerfulSoles 5 star review on 16th January 2023

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Posted 2 years ago

Thanks for taking the time to leave a review. We love the Waldlaufer H Irma trainer shoe - so comfortable and stylish too! Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Excellent service but sadly shoes too narrow.”

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Posted 2 years ago

Thanks for the review. Sorry to hear that the shoes weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very pleased with my purchase of Joya shoes from CheerfulSoles in the sale. Very quick delivery too. Thank you very much.”

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Posted 2 years ago

Thanks for taking the time to leave a review for our service. I'm pleased to hear that you like your new Joya Tina trainers. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Happy with shoes”

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Posted 2 years ago

Thanks for taking the time to leave a review for us Dominic. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Received my shoes very quickly, and this in the pre Christmas rush. I was very impressed with the service and the shoes, which I had had before but these were at an excellent sale price, Thankyou - will definitely shop again.”

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Posted 2 years ago

Thanks for taking the time to complete a review for us Margaret. Great to hear that you found some new Joya shoes in our Winter Sale. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Great staff but your choice of Evri for delivery is a disaster. I will never buy from a store when I know Evri is going to deliver See comments below from Twitter today”

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Posted 2 years ago

Thanks for the review and feedback Mike. EVRI is our free UK delivery partner. We do also offer Royal Mail delivery. I am pleased that you are happy with our service and your new shoes. Kind Regards, Jo

Posted 2 years ago

“Lovely shoes ❤️ So comfy and great support for my plantar fasciitis. I love the individual style compared to the usual generic looking orthotic shoes for women”

CheerfulSoles 5 star review on 22nd December 2022

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Posted 2 years ago

Thanks for taking the time to leave a review. It's great to hear that you like your new Alegria shoes. You're right, there's nothing quite like them. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“My go-to site for shoe shopping. Great service, prompt despatch and delivery.”

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Posted 2 years ago

Thank you for such a lovely review Elaine, Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very helpful, very fast dispatch, very lovely shoes, very cheerful customer thank you x”

CheerfulSoles 5 star review on 14th December 2022

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Posted 2 years ago

Ah thank you Andrea, I am very pleased that you like your new Alegria Shoes. We love the Minnow Rainbow leather print. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

CheerfulSoles is rated 4.9 based on 1,265 reviews