CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,145 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,145 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th June 2024

Anonymous

Anonymous // 01/01/2019

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“Beautiful shoes. Quite generous size.”

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Posted 1 year ago

Thanks for the review Julia. The sizing comment isn't something we usually hear about Joya Shoes, so I hope that they are ok for you. Kind Regards, Jo - Cheerful Soles.

Posted 1 year ago

“Easy site to navigate.Prompt delivery”

CheerfulSoles 5 star review on 29th August 2022

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Posted 1 year ago

Hello Lesley. Thanks for the review. Great to hear that you were happy with the service you received and the Waldlaufer Mens Hayo Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very prompt delivery and helpful.”

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Posted 1 year ago

Thanks Barbara, sorry the Sandals didn't work for you in this instance. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Hip problem for over a year (aged 55) - finally sorted with Joya shoes! #gamechanger shoes can only recommend you check them out!”

CheerfulSoles 5 star review on 27th August 2022

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Posted 1 year ago

Many thanks for the review Alexander. It's great to hear that you have found footwear that helps to alleviate the pain from your hip. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very stylish and comfortable sandals. Great fit too. Recommendation about sizing very helpful.”

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Posted 1 year ago

Thank you for taking the time to complete a review for us Sandra. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Great place to get my Joya shoes. The staff are very helpful and delivery delivery times are excellent”

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Posted 1 year ago

Thank you Beryl. I hope that you like your new Joya Athena shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Good serice. Choice of shoes arrived quickly”

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Posted 1 year ago

Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I was so pleased with my shoes, they feel just like slippers. Very quick delivery as well.”

CheerfulSoles 5 star review on 11th August 2022

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Posted 1 year ago

Thank you! Great to hear that you have found some shoes that are as soft as slippers. The cushioned insole in the Alegria shoe range moulds to the shape of your feet and provides excellent arch support. Thanks for taking the time to leave a review, Kind Regards - Jo, Cheerful Soles

Posted 1 year ago

“Staff at cheerfull soles were very friendly and most helpful.The sh oes arrived promptly and fitted very well .Thank you .”

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Posted 1 year ago

Thank you Jean. Glad we got your sorted and that you were happy with the exchanged pair of Alegria Clogs. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Brilliant and dedicated service. Excellent shoes. In my experiece, nowhere better to get shoes for "special" feet.”

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Posted 1 year ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“5 out of 5 Delivered when they said it was due No complasints”

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Posted 1 year ago

Thanks Peter! That's what we like to hear. I hope that you like your new Joya shoes too. Thanks for the review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent product and super fast delivery”

CheerfulSoles 5 star review on 1st August 2022

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Posted 1 year ago

Thanks Linda. I'm pleased to hear you like your new Alegria Classic Clogs in Ferral. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent outstanding customer services, thanks”

CheerfulSoles 5 star review on 29th July 2022

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Posted 1 year ago

Thank you Elke, I hope that you like your new Joya Cairo Sandals. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I love this shop ... Alegria shoes are the ONLY shoes I find comfortable since having my big toe fused. Good customer service, and great shoes. I would definitely recommend CheerfulSoles.”

CheerfulSoles 5 star review on 28th July 2022

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Posted 1 year ago

Ah, thanks Emily. Lots of our Alegria customers have the same issue as you and find that the front rocker on the Alegria range is great for fused toes, arthritic toes and hallux rigidus. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I love my Alegria shoes..arrived in time and as described. Just wished they had a bigger/wider range of this brilliant shoemaker brand!!!”

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Posted 1 year ago

Thank you Lynne. We have just added more Alegria Styles to the website. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Thank you for your fast and efficient service. I am very pleased with my Joya Bliss trainers. Many thanks to everyone at CheerfulSoles involved in the ordering and dispatch of these shoes.”

CheerfulSoles 5 star review on 26th July 2022

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Posted 1 year ago

Thanks for taking the time to leave a review Judy. It's great to hear that you are happy with your new Joya Bliss Waterproof walking trainers. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very helpful on the phone when i called and tbe advice was spot on. Will use again.”

CheerfulSoles 5 star review on 24th July 2022

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Posted 1 year ago

Thanks Patricia, I love these Waldlaufer Hanni sandals you bought and am pleased to hear that they are good for you. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Love my Joya shoes - they are so comfortable and I am really pleased with the price I paid.”

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Posted 1 year ago

Thanks Nicola, great to hear that you like your new Joya shoes, and that you managed to get them in the Sale. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I have a specific problem with my feet. Over a period of 5 years I have tried various shoes including MBT, Chung shi, Clarks and Skechers but none seems to work for me. Then someone told me to try Joya and this is my third pair and they have solved my foot problem. The only downside is that sole rubber is too soft and it wears out faster than other shoes I have tried. Perhaps Joya should look into this issue to improve the wear of the soles. The service from CheerfulSoles was fast and staff was friendly when I spoke with them. Thanks, Avtar Rai.”

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Posted 1 year ago

Thank you Avtar and thanks for your feedback. I guess this is a catch 22 situation as the softness of the Joya sole is what makes them so comfortable. I am pleased though that after 5 years, you have found a brand of shoe that works for you. I have passed your comments on to our Joya UK agent. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“An easy website to use and very good service. Thank you”

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Posted 1 year ago

Thanks Elaine and thank you for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

CheerfulSoles is rated 4.9 based on 1,145 reviews