CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,241 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,241 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 29th April 2025

291

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Certainly the most comfortable shoes I've worn. Feels as if you are floating on air. I would fully recommend you to look at the website”

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Posted 2 years ago

Thanks for the review Ken, it's great to hear that you are happy with your new Joya Shoes. This is how lots of our Joya customers describe the Joya Foot Bed. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Great service always. I bought replacement inner soles for Joya shoes this time and although they are genuine Joya, the inner soles are thin and lack support and shape. I've always been delighted with shoes from Cheerful soles. I didn't report it to the company..”

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Posted 2 years ago

Hi Vivienne. It's such a shame that Joya don't offer a replacement insole that matches the ones which come with the shoes you originally purchased. I have fed your comments back to Joya UK. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Thanks. More comfy shoes.”

CheerfulSoles 5 star review on 21st March 2023

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Posted 2 years ago

Thanks Gerry. It's good to hear that you like your new Waldlaufer Shoes

Posted 2 years ago

“My Alegria shoes are a super fit for my already wide feet that have now also developed bunions. I look forward to wearing them when the weather warms up.”

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Posted 2 years ago

“Good service, very helpful staff”

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Posted 2 years ago

Thanks Bridget. I hope that you like your new Waldlaufer Holly walking shoes. Kind Regards, Jo

Posted 2 years ago

“Very good service. Shoes are excellent quality. Order took a while as it had to come through Irish customs, and there was duty to be paid”

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Posted 2 years ago

Thanks for the review Eileen. We always deduct UK VAT from our overseas sales, so that you are only paying taxes applicable in your country. I am pleased to hear that you are happy with your new Joya shoes, even if they took a little longer to clear Irish Customs. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“great shoes prompt delivery”

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Posted 2 years ago

Thanks Heather, and thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“The Joya product purchased was in our opinion excellent value for money. Your company also provided an excellent service. Many thanks.”

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Posted 2 years ago

Thanks Hazel, It's good to hear that you are happy with your new Joya Emma shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very fast delivery of a well-packed item. I would order from them again.”

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Posted 2 years ago

Thanks, I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Good price and efficiently handled. Delivery as requested and fairly prompt.would use again.”

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Posted 2 years ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Shoes arrived very fast! Very pleased with the service. Shoes arrived within 3 days!”

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Posted 2 years ago

Thanks Rob, that's great to hear. I hope that you like your new Joya Innsbruck walking shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Excellent personal service. It’s nice to be able to pick up the phone and speak to a sales assistant. The order was dispatched promptly.”

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Posted 2 years ago

Ah thanks for your review Anita, it's good to hear that you are happy with our service and your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Lovely shoes built beautifully! So comfortable. I need rocker sole shoes for medical reasons, and usually wear MBTs which are good but very heavy. These are much lighter. Thanks”

CheerfulSoles 5 star review on 19th February 2023

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Posted 2 years ago

Thanks for taking the time to leave a review Chrissi. It's great to hear that you like our Alegria brand. We're looking forward to getting our Sping / Summer styles soon. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“My shoes were delivered within three days, excellent service. Shoes are really comfortable I am delighted with them thank you”

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Posted 2 years ago

Thanks Sheila. Great to hear that they got to your quickly. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Punctual delivery. Great shoes.”

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Posted 2 years ago

Many thanks. Jo - Cheerful Soles

Posted 2 years ago

“Prompt delivery and found detailed information on the website about the shoes very helpful in choosing purchase”

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Posted 2 years ago

Thanks for taking the time to leave a review. The Waldlaufer Mens Helgo shoes (available with velcro or lace fastening) are one of our best selling styles. Kind Regards Jo - Cheerful Soles

Posted 2 years ago

“Always excellent advice and service. Alegria shoes are pretty much all I can wear since having foot surgery. So glad we have a UK stockist! Thanks, as always :)”

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Posted 2 years ago

Thanks Emily. As far as we know, we are the only official UK stockists. We buy directly from Peppergate Footwear in sunny California. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Joya shoes have improved my posture and daily comfort so much with cheerfulsoles my shopping experience has been very satisfying from the beginning to delivery. All my questions have been answered. Thank you for your service.”

CheerfulSoles 5 star review on 10th February 2023

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Posted 2 years ago

Thanks for taking the time to submit a review, Emrah. It's great to hear that you are happy with your new Joya shoes. The midsoles are so supportive and extremely cushioned. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Comfy to wear”

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Posted 2 years ago

Thanks for taking the time to leave a review for us Val. It's good to know that you like your new Alegria Seville clogs. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I was SO happy to receive my new shoes, which are super comfy for the psoriatic arthritis in my feet. I was so happy that I ordered another pair in a different style. These are now the only two pairs of shoes that I wear. I will be using this company for all my future shoe purchases. Thank you!”

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Posted 2 years ago

That's great to hear. Thanks for taking the time to leave a review. I'm pleased to hear that you are happy with the Alegria style. Kind Regards, Jo

Posted 2 years ago

CheerfulSoles is rated 4.9 based on 1,241 reviews