CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,269 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with service provided”

Helpful Report

Posted 6 years ago

Thanks for taking the time to let us know that you were happy with our servivce. I hope that you are just as happy with your shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service.”

Helpful Report

Posted 6 years ago

Thanks for taking the time to complete a review of your shopping experience. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Great to deal with updates on order and dispatch.”

Helpful Report

Posted 6 years ago

Thanks Heather, lets hope that this nicer weather continues so that you can wear your new sandals. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Did what it said on the tin”

Helpful Report

Posted 6 years ago

Love it! What a great review. I'm pleased we were able to help. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Service,communication delivery and is great ,definitely will be ordering again”

Helpful Report

Posted 6 years ago

Thanks for the review Christine. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I found Cheerfulsoles so very helpful when I was having problems with Joya Shoes via Amazon. In future I will be buying Joya Shoes from. (Cheerfulsoles)..”

Helpful Report

Posted 6 years ago

Thank you James. Glad we were able to help. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent customer service and prompt delivery - thank you 😊”

Helpful Report

Posted 6 years ago

Thank you! Great to know that you found everything ok. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very prompt delivery and no quibble refund when shoes weren't suitable. This was the 2nd time I've bought from Cheerful Soles and I am very impressed with their customer service. They were also very helpful when I phoned with a query about some shoes. Will be ordering again”

Helpful Report

Posted 6 years ago

Thank you Judy, sorry that the Waldlaufer Herki Sandals weren't quite right for you. Hopefully we'll get you sorted next time. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Prompt service, items as described. Very comfortable products. Very happy customer.”

Helpful Report

Posted 6 years ago

Thanks Anne. Great to see that you managed to take advantage of the Joya Sale too! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Super support n super comfort from my Joya shoes. Adore them”

CheerfulSoles 5 star review on 12th May 2019

Helpful Report

Posted 6 years ago

Thanks for taking the time to complete a review Dawn. Glad you like your new Joya Shoes. Jo - Cheerful Soles

Posted 6 years ago

“Excellent shoes - and product description was spot on. Easy to order and quick/efficient delivery.”

Helpful Report

Posted 6 years ago

Thanks for the review Lesley. I'm pleased that you're happy with your Joya Bliss Trainers. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Prompt, well packed. Very good price.”

Helpful Report

Posted 6 years ago

Thanks for the review Ann. Good to see you managed to get a bargain in the Joya Clearance sale. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I love my new Alegria sandals x I already wear Alegria shoes and they are so comfortable. I highly recommend these shoes / sandals with a rocker sole for anyone who suffers from painful feet I have chronic tendonitis in both feet and they are the best shoes I have ever worn.”

CheerfulSoles 5 star review on 9th May 2019

Helpful Report

Posted 6 years ago

Thank you for taking the time to complete a review for us Kim. It's great to know that the Alegria styles help with your tendonitis. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Great service. Great product. Thanks”

Helpful Report

Posted 6 years ago

Thanks Jean, I hope that your new insoles have given your Alegria a new lease of life. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Friendly service and expedited delivery”

Helpful Report

Posted 6 years ago

Thank you Lynzie, I hop that you are enjoying the sun shine in your new Joya Sandals :-), Jo - Cheerful Soles

Posted 6 years ago

“Great service as always. I have osteoarthritis throughout my body, and find walking difficult. Thankfully since I have found Cheerfulsoles , and in particular Algeria shoes , they provide more support than any other shoes I have tried. many thanks yet again. Lesley”

CheerfulSoles 5 star review on 7th May 2019

Helpful Report

Posted 6 years ago

Thanks for such a lovely review Lesley. I'm pleased to here that the Alegria styles work for you. It's always nice to know when customers with painful conditions like osteoarthritis find something that works for them. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

Thanks for taking the time to compelte a review for us. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Good service!”

Helpful Report

Posted 6 years ago

Thank you! Kind regards, Jo - Cheerful Soles

Posted 6 years ago

“Lovely packaging; arrived earlier than expected. The shoes where lovely when first tried on. Still early days as I suffer from plantar fasciitis”

CheerfulSoles 5 star review on 5th May 2019

Helpful Report

Posted 6 years ago

Thank you Maimuna. This made me smile as I am often banned from packaging the shoes as I can't seem to make them look neat. I will pass on your comments and it's great to know that they were instantly comfortable. I hope that they continue to be comfortable and help to alleviate any pain you have from plantar fasciitis. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Fantastic speedy service. Excellent shoes x”

Helpful Report

Posted 6 years ago

Thanks Andrea, great that you managed to get them in the sale too. Kind Regards, Jo -Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,269 reviews