CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,269 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

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“I have been using Joya shoes for years and they are the best when it comes to comfort and it is worth paying the money for the quality they deliver. I placed my order with cheerfulSoles because they are the main distributors for Joya shoes in the UK. Delivery was very quick and it only took a few days. Excellent service from CheerfulSoles.”

CheerfulSoles 5 star review on 22nd June 2019

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Posted 6 years ago

Thanks for the lovely review Robert. We are a recommended Online Joya shop and work closely with the team at Joya UK to offer all the styles they have available to retailers. Thanks again, Jo - Cheerful Soles

Posted 6 years ago

“The shoes are great, and staff very helpful. Thank you.”

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Posted 6 years ago

Thanks Trixie, I hope that the wide insoles have given your Alegria a new lease of life. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent service and delivery. Would use again.”

CheerfulSoles 5 star review on 21st June 2019

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Posted 6 years ago

Thanks Anthony. Hope you are happy with your new Joya Shoes. Kind Regards, Cheerful Soles

Posted 6 years ago

“These shoes are the most comfortable I have ever owned.”

CheerfulSoles 5 star review on 18th June 2019

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Posted 6 years ago

That's great to hear George! Thanks for taking the time to leave a review for us. Kind regards, Jo - Cheerful Soles

Posted 6 years ago

“Ordered a pair of Joya shoes. Website easy to navigate, received my order within a couple of days. However did not receive email confirmation of order or dispatch which is unusual.”

CheerfulSoles 5 star review on 17th June 2019

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Posted 6 years ago

Hi Barbara, thanks for the review. We had a problem with some of our order emails landing in Spam and junk folders, or not at all. I have fowarded a copy of your confirmation email so that you have it for your records. Kind Regards Jo - Cheerful Soles

Posted 6 years ago

“Comfortable shoes and it would be much appreciated if it cost less. Thinking of the prices,not everyone can afford it. Thank you.”

CheerfulSoles 5 star review on 15th June 2019

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Posted 6 years ago

Thanks for the review an I note your comments re price. Joya do have a recommended retail price for all their footwear and there is a significant amount of technology packed into every pair that shouldn't be underestimated. There is a Joya Clearance page on our webiste and lots of people have benefited from a bargain here. I am pleased that you are happy with your purchase. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very pleased with purchase would buy from here again.”

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Posted 6 years ago

Thanks Sue! Kind Regards, Jo - Cheerful Sole

Posted 6 years ago

“Good service and one of the few suppliers of Allegra footwear. Prompt delivery and product as expected, have bought from Cheerful Soles before and would again.”

CheerfulSoles 5 star review on 11th June 2019

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Posted 6 years ago

Thank you Shiela, that's lovely to read :-). Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Excellent quick despatch. Delighted with product.”

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Posted 6 years ago

Thank you Roy! I am pleased to know that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Prompt and courteous. Terrific product. My second pair.”

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Posted 6 years ago

Thank you for the review John. I'm pleased to know you are happy with your second pair :-). Jo - Cheerful Soles

Posted 6 years ago

“Very good service unfortunately the shoes ordered did not fit however dealt with returns in a very efficient and effective manner. Would definitely recommend.”

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Posted 6 years ago

Thank you for the review Lucy. A shame that they weren't quite right for you but that happens. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Sandals arrived on time, we’re well packaged and exactly as described on the website. The instruction to order a size smaller than usual was spot on - they fit perfectly.”

CheerfulSoles 5 star review on 8th June 2019

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Posted 6 years ago

Thanks Hilary, I'm glad you like your new sandals and that the sizing was right. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Despite the fact that the shoes I ordered never reached me because MyHermes left them in an unsafe place I was given a full refund.”

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Posted 6 years ago

Thanks for the review Alison. We're just sorry that in this instance we were all let down by the courier. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Good customer services”

CheerfulSoles 5 star review on 2nd June 2019

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Posted 6 years ago

Thank you for taking the time to complete a review for us Youssef. I hope that you like your new Joya Shoes and that the alternative Cruiser style is to your likinh. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I was very pleased with the service and the fact that you picked up that I had ordered 2 pairs by mistake. Very impressive all round”

CheerfulSoles 5 star review on 1st June 2019

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Posted 6 years ago

Thank you Jenni and no problem at all. We're a small business and something like this would not make it past our 'hawk eyes'. Not that we wouldn't have let you order 2 pairs :-). Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“As always beautiful shoes and excellent service from Cheerful Soles Thank you”

CheerfulSoles 5 star review on 31st May 2019

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Posted 6 years ago

Thanks Julie. I think that we will have to get more Alegria Paloma styles with the lighter sole as lots of our Customers have liked or bought this one. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Great service as always. Didn’t have what I wanted in the shop but they rang as soon as stock arrived so I could order online. Free postage is a bonus. Will be back for more lovely shoes.”

CheerfulSoles 5 star review on 30th May 2019

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Posted 6 years ago

Thank you Annie. I'm glad you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Love my shoes. Love free delivery too. Have always had good service from this store too!”

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Posted 6 years ago

Thank your Margaret! Great choice of shoes too - we love the new Palms in Lighten Up. Kind Regards - Jo, Cheerful Soles

Posted 6 years ago

“Correct product, prompt delivery, no problems”

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Posted 6 years ago

Thank you for taking the time to complete a review. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Luckily the shoes fitted and were just right. They were sent quickly and efficiently. Thank you.”

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Posted 6 years ago

That's great to hear! Thanks for the review. Kind Regards - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,269 reviews