CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,145 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,145 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 14th June 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Shoes delivered very promptly and exactly as described”

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Posted 1 year ago

Thanks Peter. Good to hear that you were happy with our service and your Panama Jack Boots. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Thank you very much, I received exactly what I ordered and even though I ordered overseas, I received the delivery in just a few days”

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Posted 1 year ago

Thank you for taking the time to complete a review for us. I'm pleased to hear that your shoes made it to Isreal quickly. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“The shoes were great and the staff were super helpful getting my order to me on time.”

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Posted 1 year ago

Thanks for taking the time to leave a review for us Dana. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent service. Items arrived very quickly. The shoes are very well made and comfortable. Recommended!”

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Posted 1 year ago

Thanks Barbara! Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“A pleasant helpfull and eficient service”

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Posted 1 year ago

Thanks for taking the time to leave a review Iwan. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I have arthritis in one of my knees and ankle. Normally I'm a Dr Marten girl, but have been finding that they are to heavy for my right leg. I end up in way more pain. So with much sadness I've been looking for something else that's still a fun shoe, but will be more supporting. I then discovered the Alegria shoe. I was a little bit anxious about paying that much out on a shoe I wasn't even sure would be OK. Also the sizing I was a bit worried about. They only go up to a size 7 and I'm normally a size 8. It does state though that they are roomy so go down a size, but I wasnt sure that that would work for me. So I ummed and ahhed for a while. But I loved the style and they were the only orthotic shoe that I liked the look of. I finally and nervously bought a pair. Delivery was fast, it even came with a little Alegria key ring (nice touch!). The shoes were sooo cute, and to my joy and relief they fit like a glove. So comfy. Now, the pain in my right leg is obviously still there, but is no longer agrivated by my shoes. They are so lovely. I'm a student, so when my next student loan comes in I plan to buy a second pair. The only concern is, I'm not sure how long the velcro strap will remain strong. It is right now, but I hope further down the road it doesn't become worn out and not spring open as I'm walking. Not sure why it's not a buckle. But anyway, right now, love, love, love the shoe - like walking on a cloud!”

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Posted 1 year ago

Thanks for taking the time to leave such a lovely review Jane. We haven't had any issues with the velcro straps to date. If, down the years it does become worn, then a good cobbler would be able to replace this for you. You can also buy replacement foot beds for all our Alegria styles, so this will enable you to freshen them up in the future. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I am buyer, resident in Asia, and a repeated customer. Speedy response to my query when I encounter on-line problem on payment or shoe specifications.”

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Posted 1 year ago

Ah thank you for your kind words. It's always a pleasure to deal with you. Glad to hear that your latest Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Super speedy service and gorgeous boots.”

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Posted 1 year ago

Thanks Suzanne, great choice - we love Panama Jack boots, especially the Felina you ordered. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent shoe quality although I found the pair I ordered a tiny bit too narrow. Excellent return, easy to do and my refund was given within 48 hours of returning. Thank you”

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Posted 1 year ago

Thanks for the review Charlotte. Sorry the fit wasn't quite right. We always process our returns and refunds as soon as we receive them. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“The service is very efficient and always a pleasure to deal with the saleslady! Thank you!!”

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Posted 1 year ago

Ah, thank you for taking the time to leave a review. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent helpful service! Very efficient. So great to be able to speak to someone in person and someone who is so knowledgeable about their products!”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. I'm pleased that we managed to find your correct Alegria size in the end. I hope that you like your new Alegria Paloma Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very comfortable with fabulous support.”

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Posted 1 year ago

Thanks for taking the time to leave a review. I'm pleased to hear that you like your new Waldlaufer H Sonja rocker sole shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Speedy service and great price.”

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Posted 1 year ago

Thank you for the review Joanne, I hope that you like your new Waldlaufer Shoes. Kind Regards, Jo

Posted 1 year ago

“Lovely and comfortable, perfect for on your feet all day”

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Posted 1 year ago

Thank you Susan - a lovely choice you made for the Alegria Seville clogs. I hope that you like them. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Good website easy process to purchase and exceptionally fast delivery 5 star”

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Posted 1 year ago

Thank you Keith. I hope that you are pleased with your Mens Waldlaufer Helgo rocker shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Bought a pair of Joya shoes through CheerfulSoles: Perfect shoes; perfect service; perfect delivery; what more can you ask for?”

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Posted 1 year ago

Ah, thank you John. We always try to be friendly and helpful (hence the name):-) Great to hear you like your new Mens Joya Mustango Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Fourth pair of joys shoes. Service in all cases perfect.”

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Posted 1 year ago

Thank you, that's really nice to hear. I'm pleased to hear that you like your new Joya London Boots. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I love the shoes. I’ve bought several pair. The company is great and very helpful, too.”

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Posted 1 year ago

Thanks Leigh Ann. I'm pleased to hear that you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Received my Cheerfulsoles this morning hand delivered by my very cheerful postman Duncan. Put them straight into my boots and went for a walk, perfect 😊”

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Posted 1 year ago

Thanks for the review Martin. Glad to hear that your new Joya Insoles have added a new lease of life to your Joya Boots. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Item as described on website and reflected the photo provided. Well packaged and despatched in a timely fashion.”

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Posted 1 year ago

Thanks for the review Diane. It's good to hear that you are happy with your new Waldlaufer rocker sole shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

CheerfulSoles is rated 4.9 based on 1,145 reviews