CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,265 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,265 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

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“Excellent service very quick delivery.”

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Posted 1 year ago

Thanks Pauline. I hope that you like your new Alegria Sandals. Finally, we have some nice weather too! Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“prompt delivery, very helpful on the phone with any queries.”

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Posted 1 year ago

Thanks for taking the time to leave a review. I hope that you like your new Waldlaufer Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent company - the ordering and returns processes are very efficient. The standard of the footwear is excellent too, but sadly they were unsuitable for my very problematical feet. I can thoroughly recommend Cheerful Soles, and I have no doubt I’ll be ordering from them again.”

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Posted 1 year ago

Thanks for the review Glenda, hopefully you'll find something that will fit your feet soon. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Helpful on the phone and delivered the shoes ordered on time. That’s a good start. Trying them out now…”

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Posted 1 year ago

Thanks Stephen. I hope that the Joya Edward Shoes are working out for you. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Disappointed that CheerfulSoles use Evri to deliver their goods, I have had bad experiences of Evri and so had to pay extra for Royal Mail delivery.”

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Posted 1 year ago

I'm sorry to hear that you have experienced problems with EVRI. We have a great relationship with our local couriers who call everyday, as do most of our customers. We rarely experience problems with this company, however we do, as you say offer Royal Mail as an alternative. I hope that you are happy with you new Joya Shoes. Kind Regards, Jo - Cheerful Soles.

Posted 1 year ago

“Really pleased with these alegria slippers,exactly what I was after. Also a big fan of these and your online store. Have over time purchased many shoes this make from you. After an arthrodesis operation on both feet,this make has been amazing for me,can never recommend enough. Anne”

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Posted 1 year ago

Ah, thanks Anne. More importantly, it's great to hear that you have found shoes and now slippers that help with your foot condition. Thank you for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Cheerful Soles were most helpful and friendly in giving me the necessary advice (e.g.: sizing) when it came to the shoes I eventually bought.”

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Posted 1 year ago

Thanks Richard. I hope that you like your new Waldlaufer Helgo shoes. Kind Regards, Jo - Cheergul Soles

Posted 1 year ago

“Excellent service, replied to e mail query promptly, helpful on the phone and despatched order quickly. I have lots of problems with arthritis in my feet and ankles.The Joya trainers have given me hope that can build up my walking. They are brilliant.”

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Posted 1 year ago

Ah, thanks for the review Carol, lots of our customers find that Joya helps to alleviate their symptoms of arthritis. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Always very helpful customer service and a great selection of shoes for problem feet!”

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Posted 1 year ago

Thanks Emily. It's good to know that you have found something for your problem feet. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very good customer care! Swift delivery.”

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Posted 1 year ago

Thanks Rima. It's great to hear that you are happy with our service. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Joya shoes l would not be without this brand of shoes brilliant for my feet l have been a joya fan of shoes for a long time wouldn't have it any other way the delivery was quick and company l bought them off cheerful souls glad you had this joya brand thankyou”

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Posted 1 year ago

Thanks for taking the time to leave a review. Lots of our Joya customers love the instant springy cushioning you feel when you put Joya Shoes on. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent customer service and speedy delivery.”

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Posted 1 year ago

Thanks Jean. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“My favourite online shop for quality comfortable shoes, with great service. My latest is Alegria sandals.”

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Posted 1 year ago

Thanks Sofia. We're pleased to hear that you like your new Alegria Verona Sandals. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Brilliant funky shoes don't wear any other make or shop anywhere else. Very fast delivery excellent service.”

CheerfulSoles 5 star review on 22nd July 2023

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Posted 1 year ago

We love this OFrenda patterned Alegria Shoe too. We will be getting more of them later this year. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I love Alegrias Shoes, been buying them for years from Cheerful Soles. Great service and products, never been unhappy, will always recommend them.”

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Posted 1 year ago

Thanks for the review Kathryn. We love the Alegria range too. Thanks for the recommendation too. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“fast delivery and reliable shop. The product is excellent! Thank you so much!”

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Posted 2 years ago

Thank you for taking the time to leave a review for our service. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Brilliant on the phone service, brilliant shoes, will use again.”

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Posted 2 years ago

Thank Susan. That's nice to hear. I'm pleased to hear that you are happy with your new Joya trainers and our servive. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Great service and lovely people to deal with”

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Posted 2 years ago

Thanks for the review Rob. It's a shame that the shoes didn't fit on this occasion. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Easy ordering, quick delivery, easy return and refund. Sadly the sandals didn't fit me :(”

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Posted 2 years ago

Never mind Diana. Thanks for leaving a review for us. We are a small company and always make sure that we issue refunds as soon as items are returned. Kind Regards, Jo

Posted 2 years ago

“A few years ago I bought a pair of Waldlaufer shoes. They are the most comfortable shoes I've ever worn. So I was looking for another pair but was having trouble finding a stockist until I found Cheerful Soles. Their price was reasonable and delivery prompt. Couldn't be better.”

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Posted 2 years ago

Thanks Phillip. It's great to hear that you like your new Waldlaufer Hayo shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

CheerfulSoles is rated 4.9 based on 1,265 reviews