CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,289 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,289 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

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Posted 1 year ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo -Cheerful Soles

Posted 1 year ago

“I have been using Joya Mary Jane for the last few years. Comfortable shoes. Lucky to have the last pair Timely delivered goods”

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Posted 1 year ago

Ha Ha, yes - you did get the last pair ever of the Jane style. The Audrey is now the current Joya Mary Jane Shoe. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Most comfortable shoes ever. The osteo arthritis in my big toe was so painful along with my knee now I can walk twice as far without significant pain. Lovely shoes that look fashionable.”

CheerfulSoles 5 star review on 16th December 2023

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Posted 1 year ago

Ah, that's lovely to hear Sarah. The mild front rocker will help with the stiffness to your big toe joints and also help to alleviate the pressure to your knees from every day walking on hard surfaces. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful soles

Posted 1 year ago

“Good quality shoes delivered on time”

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Posted 1 year ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Friendly, efficient and speedy service. My Joya trainers provide the level of underfoot support I need but look smart. Worth ever penny.”

CheerfulSoles 5 star review on 11th December 2023

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Posted 1 year ago

“Excellent service. Kept up to date re delivery. Seamless exchange (to change size). Thank you.”

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Posted 1 year ago

Thanks Claire. I'm pleased to know that the 1/2 size below worked for your in the Joya Montana Walking Boots. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Extremely happy with the boots I ordered, shipping could have been a bit faster but, it was Black Friday so there was a reasonable excuse.”

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Posted 1 year ago

Thank you. I am sorry if they took a little longer than you expected. We did have a lot of orders to process over the Black Friday period. Thanks for leaving a review. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Excellent shoes. Excellent service”

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Posted 1 year ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Gorgeous boots. Good fit, really comfy. Lovely leather too. Very happy with them. Fast delivery, arrived well packed”

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Posted 1 year ago

Thanks for the review Margaret. I love the Panama Jack Felia boots too! Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Order was processed swiftly and efficiently and the goods arrived in very good time. Thank you. 👍”

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Posted 1 year ago

Thanks Ian. I hope that you like your new Joya Cancun shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very easy transaction, very comfortable boots.”

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Posted 1 year ago

HI Fiona. Thanks for taking the time to leave a review for us. I'm please you like your new Waldlaufer H Sonja Boots. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“I would have love to keep all three pairs of the shoes you sent me , but needed a 43 in the black Mary Jane shoe - the 42 was sadly just a tad too short.”

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Posted 1 year ago

Ah, thank you Sheila. Sorry to hear that we didn't have an exchange available for you. Glad you were happy with the slippers and Classis Clogs though. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“1st class all delivered as per web site.”

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Posted 1 year ago

Thanks for the review David. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Hi Carol. Thanks for the revie. I hope that you like your new Mephisto Allrounder walking shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“Ordered shoes on Friday afternoon from Yorkshire delivered Saturday morning to belfast.Well impressed.”

CheerfulSoles 5 star review on 20th November 2023

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Posted 1 year ago

Thanks Dominic. That was fast! I hope that you are must as impressed with you new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 1 year ago

“The service from Cheerful is always exceptional. The staff are very friendly, stock brilliant and website easy to navigate. My order was delivered 4 days after ordering, free delivery from Evri. My daughter and I have been ordering our Alegria shoes, boots and slippers from Cheerful Soles for several years and have always been pleased with the service.”

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Posted 2 years ago

Ah thanks Krista, it was lovely to speak with you the other day. Thanks for your continued custom which as a small business is greatly appreciated. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I've been wearing allegriya for years they are the most comfortable funky orthopaedics I have ever found having a UK supplier is worth its waiting gold”

CheerfulSoles 5 star review on 23rd October 2023

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Posted 2 years ago

Thanks Linda. We love the O'Frenda print in the Alegria Paloma. Great to hear that you are happy with them. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very smooth and efficient transaction and very pleased with my new shoes.”

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Posted 2 years ago

Thanks Frank, good to know that you are happy with your new Joya Shoes. Kind Regards, Jo -Cheerful Soles

Posted 2 years ago

“Good and quick service overseas”

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Posted 2 years ago

Thanks Ira! Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I bought 2 pairs of shoes and although it took a little while to get used yo the full rocker my feet has never felt so good. I will have to start saving gor next pairs. Thank you”

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Posted 2 years ago

Thanks for the review Gaynel. It's great to hear that you are getting on with your new rocker sole shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

CheerfulSoles is rated 4.9 based on 1,289 reviews