CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,269 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second pair of joya shoes I’ve bought from CheerfulSoles. Great service, great shoes. Very pleased. Will use CheerfulSoles in the future.”

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Posted 5 years ago

Thanks Jim. I hope that you get to use your new trainers soon! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“prompt service and great product”

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Posted 5 years ago

Thank you for completing a review. It's great to hear that your new shoes arrived quickly. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service. Very pleased with my Joya shoes.”

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Posted 5 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Whenever you call they with any enquiries they are always friendly and helpful The quality of the footwear is second to none.”

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Posted 5 years ago

Thanks! We know that it can be hard shopping online for shoes and so we always try to help where we can. I'm pleased that you like your new shoes and that you were happy with the service you received. kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service accompanies a superb product - well done!”

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Posted 5 years ago

Thank you George. I hope that you like your new Joya Shoes. Thanks for taking the time to leave a review about the service you received. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“As always, brilliant shoes and excellent company.”

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Posted 5 years ago

Thanks Sue and thankfully we have some lovely weather so that you can wear your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Efficient service. prompt delivery and good on price.”

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Posted 5 years ago

Thanks for the review Iris. I hope you like your new Waldlaufer Shoes. Jo, Cheerful Soles

Posted 5 years ago

“I have had problems with my feet for the past two years and have visited various consultants but they still not able to sort out my feet. I have constant pain in my feet all the time when walking and have had various modifications to my shoes without success. Since purchasing your shoes which I wear all the time my feet are 95% improved and I will definitely be looking to purchasing another pair in the future.”

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Posted 5 years ago

That's great to hear William. It's good to know that you've found a range of shoes that help to alleviate some of the pain. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent in all respects and Joya shoes wonderful”

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Posted 5 years ago

Thank you Christopher! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I spoke to the owner of the business and received excellent advice . Whilst on the phone I chose my shoes & did the payment transaction . That process was effortless. The shoes , or in my case , Trainers arrived promptly. I’m pleased with the purchase thanks to both the quality of the product and the service and knowledgeable advice from CheerfulSoles . I would like to also say that I chose a Rocker sole because of a problem Left Foot . My consultant had already advised me that the Rocker sole would be helpful. He was right & I’m very pleased . I chose a Joya trainer with a Rocker sole . Whilst purchasing my trainers I was told of both the advantages and the disadvantages of that style of footwear, and all the options I will definitely buy more and definitely from cheerfulSoles . Eric Johnson”

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Posted 5 years ago

Thanks for taking the time to complete a review Eric. It's great to hear that the Joya rocker sole trainers have worked for you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Website was easy to negotiate. Information regarding items was clear and helpful and above all honest. Purchase was quick and simple as was delivery. There were no added advertisements from other companies as far as I know. The goods were well packed and instructions and guidance for return were clear. The shoes were as described, fit perfectly and I am enjoying wearing them. Thank youmCheerfulsoles.”

CheerfulSoles 5 star review on 13th April 2020

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Posted 5 years ago

That's great Margaret. I pleased to hear that you were happy with our service - but most importantly that you like your new shoes. These are a new range from Waldlaufer and we really like them. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Bought home for my daughter as she was having trouble wither her hip and foot, she reports they are marvellous and she can now walk without pain.”

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Posted 5 years ago

That's great to hear Diana. Lots of customer who try Joya shoes for similar reasons also find that they work for them. It's nice to hear that they are working for your daughter too. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Great on line service, prompt delivery. Great comfortable shoes.”

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Posted 5 years ago

Thank you Anne. Great to hear that you like your new Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I was impressed about the kindness of being treated so helpful of the staff of Cheerful Soles. Will buy again in future.”

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Posted 5 years ago

No problem at all. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Super service”

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Posted 5 years ago

Thanks Kim - no problem at all. Thanks also for posting a review for us. Kind Regards, Jo Cheerful Soles

Posted 5 years ago

“Excellent service for an amazing shoe!”

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Posted 5 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent shoes and service, thank you”

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Posted 5 years ago

Thanks Gill - Glad that you are happy with your purchase and the service you received. Thanks for the review, Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Having had an ankle fusion and spine operation in less than a year, my walking was painful, slow and limited. Since wearing my new shoes, I no longer limp and have much less pain. So thank you.”

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Posted 5 years ago

Thanks Jennifer, thats great to hear! I'm so pleased that the Joya shoes worked out for you. We do get lots of customers with similar foot / ankle problems to your who find that Joya Shoes work for them. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service and very fine shoes±”

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Posted 5 years ago

Aha! Thanks - Kind Regards, Jo - Cherful Soles

Posted 5 years ago

“The shoes came quickly are very comfortable. I ordered one style 2 sizes. They emailed me immediately they received The ones I sent back.”

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Posted 5 years ago

Thanks for the review Anne. Great that one of the sizes was right for you. We always acknowledge receipt of shoes and refund the same day. It's least we can do. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,269 reviews