CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,269 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful.”

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Posted 5 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Superb shoe.”

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Posted 5 years ago

Thanks Martin. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“The service was fast and effective. The shoes were amazingly cushioned but unfortunately I have problematic knees and they pulled on my knee. I cannot fault the company and have no doubt that most people would feel they were walking on air in the shoes.”

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Posted 5 years ago

Thanks for completing a review for us. Sorry that the shoes weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Fab shoes, so comfy. Really help my sore feet my doctor even commented on them and was impressed with them”

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Posted 5 years ago

That's great to hear! So pleased that you have found something that works for you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“The shopping experience was as one would expect; I pay and the item is sent to me. The shoes are fantastic. So comfortable.”

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Posted 5 years ago

Thanks Richard. Good to know that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I recently purchased some Alegria Brenna slip on shoes. I have been suffering from plantar fasciitis for a while. I rang the shop for advice and they were extremely helpful. Amazingly the shoes arrived the next day. I now have happy feet...!!!! Thankyou!!!!”

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Posted 5 years ago

Thanks for the review Emma. Great to hear that the Brenna worked for you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“bought for wife very good quality and price”

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Posted 5 years ago

Thanks for taking the time to complete a review for our service Brian. Great to hear that you were happy with our service. I hope that your wife likes her new Joya Shoes. kind Regards, JO - Cheerful Soles

Posted 5 years ago

“Good prompt service”

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Posted 5 years ago

Thanks Thomas! Jo - Cheerful Soles

Posted 5 years ago

“Arrived earlier than expected and well wrapped Shoes as advertised and I am extremely pleased with the whole transaction This is my second purchase from CheerfulSoles and I shall certainly use them again”

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Posted 5 years ago

Thanks Gavin! I hope that you are going somewhere nice in your new Joya Fisherman shoes - not exactly the weather for them in the UK at the moment. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Really pleased with my boots, very good service”

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Posted 5 years ago

Thanks Tracey. We love the Alegria Caiti Boots and hope that they continue this style for Autumn / Winter 2020. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very helpful staff and good, prompt delivery service. The website lets the service down somewhat - needs to be simpler and easier to use.”

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Posted 5 years ago

Thanks for the review Leonora. I'm sorry that you found the website difficult to use. If you let us know what particular problems you were having we can take a look into it for you. Kind Regards - Jo, Cheerful Soles

Posted 5 years ago

“Had in stock what I was looking for and delivered very promptly. Thank you!”

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Posted 5 years ago

That's great! Thanks for the review Corinne. Jo - Cheerful Soles

Posted 5 years ago

“Good communication, speedy and we'll packaged delivery”

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Posted 5 years ago

Thanks! I hope that you like your new shoes. Best wishes, Jo - Cheerful Soles

Posted 5 years ago

“I buy all my shoes from Cheerful Soles. My casuals, my London suit shoes and my hiking boots. Joya soles are excellent. Ewen Cameron”

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Posted 5 years ago

Thank you! Not many new styles for men in the Spring 2020 collection but we hope that there will be something there to tempt you. Kind Regards and thanks for taking the time out to leave a review. Jo - Cheerful Soles

Posted 5 years ago

“Website was easy to use and my shoes arrived earlier than estimated, so I was very pleased. I'll definitely use Cheerful Soles to buy my next pair of Allegria Palomas.”

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Posted 5 years ago

Thank you Anne - that's great to hear. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“My daughter has bought the Alegria sandals before and gave me a pair, they are lovely and comfortable hence the order for two more pairs. Customer Service is excellent.”

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Posted 5 years ago

Thanks moira! We just need the weather now for them now!. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very pleased with quality of shoes bought. When I have spoken to staff they have been very helpful and knowledgable. Looking forward to buying more shoes in the future.”

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Posted 5 years ago

Thank you Fiona. Kind Regards, Jo - -Cheerful Soles

Posted 5 years ago

“Beautiful shoes and fantastic customer service as usual”

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Posted 5 years ago

“Wonderful friendly service! Have been a customer of CheerfulSoles for a few years and I simply cannot fault this company. Quick, efficient and personal service. Please don't change!!”

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Posted 5 years ago

“This is my second purchase from CheerfulSoles and was a straightforward one dealt with very efficiently. On the first purchase I received valuable help and between the two I had good advice even when they weren't able to provide just what I wanted.”

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Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,269 reviews