CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,239 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,239 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 29th April 2025

291

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Penny and Jo were most pleasant and helpful. I am very pleased with my purchase and would recommend Cheerful soles unreservedly.”

Helpful Report

Posted 7 months ago

Ah, thank you Mike. It was a pleasure to speak with you and I am happy that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“We have ordered from Cheerful Soles for many years and have always appreciated their excellent service. They are always pleasant and efficient on the phone and orders are dispatched the same day and arrive within a week. A pleasure to purchase from this company. Thank you”

Helpful Report

Posted 8 months ago

Ah, thanks Krista, that's lovely to hear. Thanks so much for your custom and for taking the time to complete a review for our small business. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“I bought the joya sandals for the first time. I have mortens neuroma and bunions. So far they have been very comfortable and the gold colour is very stylish.”

Helpful Report

Posted 8 months ago

Thanks for taking the time to leave a review Anne. It's great to hear that so far these are working for you. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“I live in Spore and a repeated buyer of Joya shoes sold by CheerfulSoles. Their services are amazing and a trusted vendor. Always helpful when I have questions and shoes always delivered without damage and according to the order.”

Helpful Report

Posted 8 months ago

Ah thanks for leaving another review for us. For all orders to non UK addresses, VAT is deducted from the stated purchase price during the check out process. It's just as easy to send shoes to Singapore as Southport! Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“I now have space inside shoes for my toes to wiggle. I’ve been wearing them for nearly a week and am already feeling the benefits. Look great and feel great. Thank you!”

Helpful Report

Posted 8 months ago

Thanks for taking the time to complete this review. It's great to hear that your new Alegria Trainers are working well for you. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Excellent quick service and quality supportive footwear which still has style ! Fully recommend this company. Many thanks. John Simpson”

Helpful Report

Posted 8 months ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Wonderful service from helpful pleasent staff. Product was exactly as described and delivered promptly. I highly recommened the company and would use them again in the future.”

Helpful Report

Posted 8 months ago

Thanks for the review Angela. Sorry that we didn't have the next size up for you to exchange. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Brought the Joya Fisherman's sandal from Cheerful Soles. Lovely shoes, Good quality. Reluctantly I had to return the shoes, because I suffered from bunion on my toe. The sandal was not quite wide enough for my right foot. The company's return service was first class.”

Helpful Report

Posted 8 months ago

Thank you. We are a small business and we process all our returns as soon as we receive them. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Very efficient.”

Helpful Report

Posted 8 months ago

Thank you! Kind Regards Jo - Cheerful Soles

Posted 8 months ago

“Love waldlaufer shoes. Very good customer service from Cheerful Soles”

Helpful Report

Posted 8 months ago

Thanks for taking the time to leave a review Anne. Great to hear that you are happy with your new Waldlaufer Holly Walking Shoes. One of our best selling styles! Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“First class service, would definately recommend shopping with cheerful soles.”

Helpful Report

Posted 9 months ago

Thank you Anne. I hope that you like your new Joya trainers. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Prompt and helpful response to my query followed by speedy delivery. The sale price made a very comfortable pair of shoes excellent value.”

Helpful Report

Posted 9 months ago

Thanks for taking the time to leave a review. Great to see that you got a bargain too. Kind Regards, Jo -Cheerful Soles

Posted 8 months ago

“Very good service and what I ordered arrived in good time. I have used this company for many years and will continue to do so.”

Helpful Report

Posted 9 months ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Great price, great fit and got here quickly. So grateful to have sandals i can slip my orthotics into easily”

Helpful Report

Posted 9 months ago

Thanks for taking the time to leave a review for our small company. The Waldlaufer Herki is a great choice for orthotics, in fact, all our Waldlaufer sandals have removable insoles. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“I have bought many pairs of shoes from Cheerful soles over the years. Mainly Joya and Allegra, for myself and my partner. The service has always been impeccable,prices good, well packaged and delivered on time. The information and advice about the shoes and the fit of Themis second to none. I would highly recommend.”

Helpful Report

Posted 9 months ago

Ah, thank you for such kind words Alan and your continued custom which is really appreciated. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“A very easy site, purchase and quick delivery. Will definitely recommend to others😊”

Helpful Report

Posted 9 months ago

Thanks Isabella. I hope that you like your New Mephisto Shoes. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Excellent shoes. Good quality and style. A great help to arthritic feet and ankles.”

Helpful Report

Posted 9 months ago

Hi Jennifer, thanks for the review. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Sadly I had to return my boots, only because the size was too big. I was pleased to have an email informing me that my return had arrived and my account refunded immediately.”

Helpful Report

Posted 9 months ago

Thanks for taking the time to leave a review Diana. Sorry that the boots weren't quite right for you this time. We always issue refunds as soon as we receive items back at Cheerful Soles. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Pretty good”

Helpful Report

Posted 9 months ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

“Shoes perfect. I have fused ankles so find it difficult to walk in normal shoes. The shoes had a perfect role bottom shoe and made it easy for me to walk.”

Helpful Report

Posted 9 months ago

Thanks for taking the time to leave a review David. The Waldlaufer Helgo is our best selling mens shoe. It's available in a lace up or Velcro fastening. I'm pleased to here that they're helping with your ankles. Kind Regards, Jo - Cheerful Soles

Posted 9 months ago

CheerfulSoles is rated 4.9 based on 1,239 reviews