CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,261 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 1st July 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been operated two months ago with an arthrodese of the enckle and your shoes permit me to walk with almost no pain ! Many tks”

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Posted 5 months ago

Thanks for taking the time to leave a review for us. It's great to hear that the Waldlaufer Helgo shoes have helped with this problem for you. Kind Regards, Jo - Cheerful Soles

Posted 5 months ago

“Reliable, smooth transaction. Great quality.”

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Posted 6 months ago

Thanks for taking the time to leave a review for us Rima. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Good prices in the sale. Accurate description of shoes. Fast delivery”

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Posted 6 months ago

Thanks Stephen. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Excellent customer service.”

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Posted 6 months ago

Thanks for taking the time to leave a review for us Elizabeth. Sorry we couldn't supply the blue pair, I hope that you are happy with the Joya Tina in Black. Kind Regards, Jo - Cheerful soles

Posted 6 months ago

“Ordered online Friday shoes arrived Saturday! Lovely shoes but unfortunately a bit too narrow for my square feet 😟returned and refunded , excellent customer service thankyou”

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Posted 6 months ago

Never mind Sue. Thanks for taking the time to leave a review for us, even if the shoe's weren't quite right for you. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Great service”

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Posted 6 months ago

Thanks for taking the time to leave a review for us Richard. I hope that the Alegria insoles are giving a new lease of life to an old pair of Alegria. Kind Regards, Jo - Cheerful Soles

Posted 6 months ago

“Outstanding product purchased through a local company offering a professional service. This was my second purchase through CheerfulSoles. Thank you and thank you Joya shoes.”

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Posted 7 months ago

Thanks Ron. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“We ordered joya shoes and approx 1 week later delivered to Australia excellent .”

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Posted 7 months ago

Ah, thanks for taking the time to leave a review for us Trevor. Great to hear that the Joya shoes reached you in good time. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Excellent service. Online order, but spent time on telephone offering guidance for sizing and fit. Order placed and deliverd on time and securely. Very happy with the shoes, and quality of service.”

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Posted 7 months ago

Thanks for taking the time to leave a review for us Peter. We love to speak with our customers and we are always happy to help. I'm glad to hear that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Your service from you all was amazing.....thank you... The shoes arrived at the hotel as you said with Royal Post 48 & the hotel was also very good. I am just waiting for the girls to return with the shoes so I can put them on & then I will contact you again. Thank you so much for all your help..greatly appreciated... All the best for now.. Regards, Pamela”

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Posted 7 months ago

Thanks Pamela. I hope that you are happy with your new shoes too. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Great service”

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Posted 7 months ago

Thanks for taking the time to leave a review Ronan. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Great service and fast delivery.”

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Posted 7 months ago

Thanks for the review Mr Fanberstein. I hope that you like your new Joya shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“My first order from Cheerful Soles & it arrived very promptly, well packed. Delighted with my shoes, exactly what I wanted & at sale price too. Website clear & easy to negotiate. I wouldn't hesitate to order from Cheerful Soles again”

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Posted 7 months ago

Thanks for the review Jacqueline, it's great to hear that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“I had never bought Joya shoes before and I was a little uncertain, but when I asked questions about my choice by email CheerfulSoles responded promptly,”

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Posted 7 months ago

Thanks for taking the time to leave a review for us. It's great to hear that the Joya Shoes are suitable for you. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“Excellent quick service. Important that sizing was European. No delivery fee helped a lot! Tahnk you CheerSoles.”

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Posted 8 months ago

Thank you for taking the time to leave a review for us. I hope that you like your new Panama Jack Boots. Kind Regards, Jo - Cheerful Soles

Posted 7 months ago

“I have shopped with Cheerful Soles for several years now. Really excellent customer service, friendly and efficient.”

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Posted 8 months ago

Ah thanks for the kind words Elaine. Sorry to hear that the trainers weren't quite right for you this time. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Since it seems almost mpossible to get a woman's size 8.5 I tried ordereing the men's. Unfortunately too big & too wide. Very fast response to me returning the shoes. Very good service.”

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Posted 9 months ago

Sorry to hear that they weren't suitable for your Josephine. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Excellent people's skills.”

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Posted 9 months ago

Thanks Kofo! I hope that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Can be a bit of a gamble buying shoes or any clothing on line due to sizing, but after a chat with a lady at Cheerfulsoles I ordered a pair of Joya shoes which I'm absolutely delighted with. My feet just slipped straight into these shoes like a pair of gloves so thank you.”

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Posted 9 months ago

Thanks for your kind words David. We know what you mean about ordering online. We're always happy to chat with our customers to help them find the right style and size. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

“Excellent service. Swift action on an exchange. Very helpful staff on phone.”

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Posted 9 months ago

Thanks for taking the time to leave a review for us Elizabeth. I'm glad that the smaller size Panama Jack Boots worked for you. Kind Regards, Jo - Cheerful Soles

Posted 8 months ago

CheerfulSoles is rated 4.9 based on 1,261 reviews