CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,269 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good reliable service. Order arrive at the time or before stated.”

CheerfulSoles 5 star review on 13th January 2020

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Posted 5 years ago

Thanks for the review Andrea. I hope that you are enjoying your new Athena Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“excellent service”

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Posted 5 years ago

Thank you for the review, I hope that you like your new Joya Shoes. Jo - Cheerful Soles

Posted 5 years ago

“In time👍 Perfect product 👍 Happy with it.👍”

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Posted 5 years ago

Thanks for the review. Jo - Cheerful Soles

Posted 5 years ago

“Great customer service and very fast delivery.”

CheerfulSoles 5 star review on 9th January 2020

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Posted 5 years ago

Thanks for the review Michelle, I hope you're liking your new Caiti Boots. Jo, Cheerful Soles

Posted 5 years ago

“Ordered on the phone, & the person couldn't have been more helpful. Order was delivered promptly & I love my walking trainers!! Will use this company again & will recommend it to my friends.”

CheerfulSoles 5 star review on 5th January 2020

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Posted 5 years ago

Thanks Louise. Great to hear that you like your new Waldlaufer trainers. Kind Regards, Jo -Cheerful Soles.

Posted 5 years ago

Thanks Louise. No problem at all ordering over the phone. It was lovely to speak with you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent product,prompt delivery”

CheerfulSoles 5 star review on 28th December 2019

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Posted 5 years ago

Thanks Cilla, I hope that you like your new Alegria Paloma Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Thanks for the review Cilla. I hope that you like your new Alegria Palomas. Jo - Cheerful Soles

Posted 5 years ago

“Fast delivery. Good service”

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Posted 5 years ago

Many thanks for taking the time to leave a review. kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“A quick helpful response to telephone order and goods arrived [promptly”

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Posted 5 years ago

Hello Thomas, thanks for the review. Glad we were able to help. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good product, good price, friendly and efficient staff. I paid a fraction of the cost on the high street for my new shoes.”

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Posted 5 years ago

Thanks for taking the time to complete a review Michael. It's great that you got a bargain the Joya Sale. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Cheerful Soles live up to their moniker - even the most awkward feet can find something comfortable to wear. How? With a rough idea to start, allow yourself to be guided by the expert opinion and experience of Jo, Kate and the team - you won't regret it!! Would definitely recommend”

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Posted 5 years ago

Ah, thanks for saying this Delores. We're just pleased that you have found something that works for you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very good website with a good selection and easy to order. Delivery time spot on, would use this company again.”

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Posted 5 years ago

“Arrived promptly. Lovely quality shoe.”

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Posted 5 years ago

Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles.

Posted 5 years ago

Thank you for taking the time to complete a review of us. i am pleased that you like your new shoes. kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“not very helpfullWould have given good result except for delivery . Del. 5 after expected date. Delivered before showing out for del.”

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Posted 5 years ago

Hello Trudy. I am sorry that your shoes took longer than expected to reach you. They seem to have been delayed at the national sorting hub for My Hermes. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Staff very knowledgeable and helpful on the phone”

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Posted 5 years ago

Thank you for taking the time to leave a review for us. kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very helpful when I ordered by phone and delivered as son as possible - on a Sunday which was great !! Very very pleased with the shoes I ordered.Thank you.”

CheerfulSoles 5 star review on 13th December 2019

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Posted 5 years ago

Thank you Elizabeth. I'm pleased to hear that you like your new Joya ID Casual Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very good service. I can’t fault them.”

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Posted 5 years ago

Thank you for the review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Useful information from staff when I called, the order arrived quickly and the sandals are exactly what I wanted.”

CheerfulSoles 5 star review on 12th December 2019

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Posted 5 years ago

Thanks for the review Maria, I'm glad that you like your new Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service, the only place to get my beloved Alegria shoes!”

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Posted 5 years ago

Ha ha! Thanks Judith, we're going to be putting our Spring Summer order in soon :-). Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“The quality 👌👌”

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Posted 5 years ago

Thanks for the review Maryam. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very pleased with quality. Notification of delivery date could be improved.”

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Posted 5 years ago

Thanks for the feedback. We do add tracking numbers to all of our shipment emails and I am sorry if you didn't get this. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,269 reviews