Charles Clinkard Reviews

Name: Charles Clinkard
Address: Eveline House, Cannon Park Way, Middlesbrough, Middlesbrough
Rating: 4.76

4.8 Rating 51,666 Reviews

96 %

of reviewers recommend Charles Clinkard

4.8

Based on 51,666 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Charles Clinkard 5 star review on 13th January 2026

307

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife required some comfortable shoes for a trip to Italy where we were to do a lot of walking within a city. She knew what she wanted, so we went ot Charles Clinkards in Shrewsbury. We were made to feel welcome from the moment we entered the store, and were left to browse until my wife had identified a numbe rof styles and manufacturers which would meet her need. When she wanted to try these on the staff were very helpful, bringing the styles, colours and sizes to her, so she could try them on, and providing different sizes as necessary. The whole visit was very pleasant, the staff were professional, and when a style she liked was out of stock in the size and colour she wanted arranged for it to be ordered and sent to our home. Cannot speak highly enough of the custome rservice we received.”

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Posted 2 months ago

“Very comfortable sandals”

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Posted 2 months ago

“Ravel Millport Womens Loafers - Lovely looking classic loafer but the only couple of occasions I wore them they caused sore areas on my feet so I gave up on them. I do not recommend them because they are extremely hard and do not flex at all and therefore are not fit for purpose. Whilst Clinkard offers a returns option, it is only if you haven’t worn them outside so doesn’t help. They look as new but I wore them outside. I don’t tend to wear shoes like this in the house.”

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Posted 2 months ago

Thank you for your review, I’m sorry to hear that the Ravel Millport loafers caused discomfort during wear. It's disappointing when a shoe doesn't live up to expectations, especially when it looks lovely. We appreciate your feedback regarding the need for better flexibility, and this will help others when browsing. If you wear them around the home to get used to them, you may find that as the material of the shoe warms, they do become more comfortable and mould to the shape of your feet. Wait until any sore areas are no longer sore. We do that this works for you. If you have any further questions or if we can assist you in any way, please don’t hesitate to get in touch. Kind regards, Janice - customer services

Posted 2 months ago

“Always great service. And Bugatti shoes are superb”

Charles Clinkard 5 star review on 1st November 2025

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Posted 2 months ago

“Good quality shoes and boots. Super helpful staff at the Northallerton branch. Thank you.”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“In store purchase but as size not available ordered by member of staff and sen t to home address. Shopping experiencein store super.”

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Posted 2 months ago

“Karen in Keswick shop was brilliant. Very helpful even though she had just started in the job . Very patient and knowledgeable. Even found my loyalty points on line . Delighted with my boot purchase.”

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Posted 2 months ago

“Excellent product and efficient service throughout”

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Posted 2 months ago

“Shoes fabulous would purchase again.”

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Posted 2 months ago

“I always enjoy shopping at Clinkard either in person or online. Always great footwear and service”

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Posted 2 months ago

“Good quality,fits perfectly and delivered in excellent condition and on time”

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Posted 2 months ago

“Beautiful boots. Arrived in a short time. This is the second pair of these particular boots I've bought. Got a pair last year and now have them in a different colour.”

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Posted 2 months ago

“Good product, quick delivery great service.”

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Posted 2 months ago

“Great service and beautiful shoes delivered straight to my door. Thank you Charles Clinkards !”

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Posted 2 months ago

“Charles Kinard has lots og lovely footwear. I abslutely love my new Gabor boots in burgundy.”

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Posted 2 months ago

“Order delivered very promptly”

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Posted 2 months ago

“A wonderful experience”

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Posted 2 months ago

“Love my new blue Lunar boots. They are a proper generous uk size 8. They look and feel like leather and are stylish and waterproof. The Charles Clinkard store was excellent. They gave a new customer voucher code and sent the boots i ordered immediately which i received 2 days later. They have many good quality boots at good prices and cater for larger feet too which not all shops do nowadays. I will check put their newsletters too.”

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Posted 2 months ago

“Thank you.Delivered before excepted.”

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Posted 2 months ago

Charles Clinkard is rated 4.8 based on 51,666 reviews