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Charles Clinkard Reviews

4.8 Rating 53,312 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 53,312 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Quick and efficient service.
Helpful Report
Posted 3 months ago
I frequently visit the Wilmslow shop and I always purchase shoes, trainers or boots throughout the year. I love the quality of all their suppliers. The staff are very friendly and helpful, it’s a joy to visit this shop.
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Posted 3 months ago
I have small feet size 21/2 and have endless trouble getting stylish shoe I have now found your company and will be ordering again.
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Posted 3 months ago
Very good service and communication. Would use again
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Posted 3 months ago
On receiving my sandals - they were heavenly to wear. What superb quality. I LOVE Gabor shoes and sandals. They are always first class.
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Posted 3 months ago
Fast delivery. Gabor summer shoes perfect.
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Posted 3 months ago
Always try to get my footwear from Charles Clinkard, in store or online find them brilliant
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Posted 3 months ago
The wedge I purchased werd as I wanted Very comfortable so far thankfully o ly worn them a couple of times Would 100% recommend Charles Clinkard 👌
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Posted 3 months ago
No problems with the on line service but the Teiker sandals were not of good quality so were returned
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Posted 3 months ago
Thank you for taking to time to write a review. Whilst I am glad you were happy with our service, I am sorry your purchase did not meet expectations. I understand this can be disappointing, but please be assured your full refund has been processed. I hope you are able to find a better suited pair and please know our Customer Service Team is happy to help if you shop with us again. Kind regards, Hannah, Customer Services
Posted 2 months ago
Was a little disappointed with my purchase, box damaged and shoes a bit dusty like been dragged out from under the bed. Thought with an expensive company would have received a slightly better packaged parcel.
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Posted 3 months ago
Thank you for taking the time to leave us a review. I am very sorry to hear about the condition of your order. Please be assured, this has been brought to the attention of our Warehouse Manager as this should have been picked up during our quality check procedure at dispatch. I cannot see our Customer Service Team have been made aware of this issue. We are happy to help if you are wanting exchange or refund. Our team can be reached by phone, email or live chat service 7 days a week. Kind regards, Hannah, Customer Services
Posted 2 months ago
The shoes arrived promptly and well packaged. They look very attractive and the heel height us just right. I ordered wide fit as I have arthritis in one foot but didn't want a flat shoe for the Wedding. They could have been a bit of a wider fit so I'm working on that. I'm relieved to have found shoes that look good with my outfit.
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Posted 3 months ago
Delivery was quick and the gardening shoes that I purchased are very comfortable and very well made.
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Posted 3 months ago
Saw sandals in the Cribbs Causeway store, but they didn’t have my size. Helpful lady said they could be ordered and delivered to my home free of charge. The order came through within a few days. Well packed. Sandals are gorgeous! Very happy with my purchase.
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Posted 3 months ago
Great delivery times & prompt refunds. Would use this service again
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Posted 3 months ago
Excellent service. Goods delivered spot on time
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Posted 3 months ago
Delighted with my shoes. Love the colour which matches very well with my handbag. Perfect fit and so comfortable. Will certainly use this company again. Delivery was also excellent.
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Posted 3 months ago
The FitFlop sandals I ordered arrived in the wrong size and wrong colour. Not what I ordered.
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Posted 3 months ago
Thank you for your review, and I’m very sorry that the FitFlop sandals you received were not the correct size and colour. Unfortunately, this was due to an error where the wrong stock was sent by our warehouse. I understand how disappointing this must have been. I can see that this has now been resolved with our Customer Services Team and a full refund has been issued as requested. We appreciate you bringing this to our attention and sincerely apologise for the inconvenience caused on this occasion. Kind regards Cheryl Customer Services.
Posted 3 months ago
.Easy to use web site
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Posted 3 months ago
Very easy to follow website. I unfortunately had to return the shoes due to fit. This was a seamless process as all I had to do was take them to a local Clinkards shop for a full refund.
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Posted 3 months ago
Excellent service and fast delivery
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Posted 3 months ago
Charles Clinkard is rated 4.8 based on 53,312 reviews