Charles Clinkard Reviews

Name: Charles Clinkard
Address: Eveline House, Cannon Park Way, Middlesbrough, Middlesbrough
Rating: 4.76

4.8 Rating 51,666 Reviews

96 %

of reviewers recommend Charles Clinkard

4.8

Based on 51,666 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Charles Clinkard 5 star review on 13th January 2026

307

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and polite efficient staff in store to process the return .”

Helpful Report

Posted 2 months ago

“Great products and good quick service. Sadly in the two purchases I have had, both boxes were absolutely battered by the time they arrived. Not great if they are for a gift.”

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Posted 2 months ago

“I have given a review on the great service I received at the Keswick branch previously (many thanks to Sue for her excellent customer service) items were not in stock at the time but Sue ordered for me. Order arrived within 48 hours and the waldlaufer Lucille ankle boots and the Gabor ferry trainers are a perfect fit. Always a good customer experience and excellent quality, can't recommend them enough”

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Posted 2 months ago

“Excellent quality and service”

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Posted 2 months ago

“Always excellent service and products.”

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Posted 2 months ago

“Excellent service, quite delivery, a happy customer.”

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Posted 2 months ago

“I ordered 2 pairs of shoes online, both wrong size, so we went to the Leeds store, to return and try other sizes, possibly different styles. When in store, we were approached by a lady called Alix. And she assisted me all the way through our visit. Gosh you are soo lucky to have such staff member. We both work in services so we are naturally sensitive to all the little things. And it has been a while since someone made such impression. She was there, when needed, but gave me plenty of space to ponder and try shoes on. There was no hassle about the return, she brought me the second shoes of any pair she noticed I liked when trying on. And she was like a fairy, showing up out of nowhere, when we needed something, and then politely disappearing. She was happy, "willing to serve" and doing her job with joy and pride and good sales technique without hard selling. We were both so impressed. And all of this while a little blondie just stood in the corner, watching minutes pass by, to earn her pennies. Making even better comparison. We bought all we needed, ended up with extra shoe care products, and just extra energy and a smile leaving after such lovely experience. I am size 9 ladies , so shopping for shoes is never easy. You are th eonly show in Leeds that has 2 shelves or actually good looking, elegant shoes in size 9, and such service. It was honestly a great experience. Thank you Alix for making my day. You are the pride of this store. It was a pleasure to watch you work.”

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Posted 2 months ago

“The slippers are really comfortable and look good on. I have small feet and usually find the size I want hard to find. Thank you”

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Posted 2 months ago

“Excellent service absolutely delighted with the boots”

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Posted 2 months ago

“Easy online ordering and good subsequent email notifications of despatch and delivery. Item securely packaged and excellent value. A trouble free shopping experience.”

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Posted 2 months ago

“Love the shoes and love the colour. Unfortunately too wide for my feet so will be returning.”

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Posted 2 months ago

“These shoes were supposed to be wide fitting but was not wide enough. I have other Gabor styles in wide which are perfect fit”

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Posted 2 months ago

Thank you for your feedback, I'm sorry to hear that the width of the shoes did not meet your expectations, especially since you have had better luck with other Gabor styles. We strive to provide accurate sizing information, but sometimes variations can occur. Many customers try a half size larger to create extra room within the shoe. The extra length is minimal, however the extra area within the shoe creates a more comfortable fit. It doesnt work for everyone, but may be worth a try for you. If you have any questions or need assistance, please feel free to reach out. Kind regards, Janice - customer services

Posted 2 months ago

“Great choice of quality shoes”

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Posted 2 months ago

“Great service as always and good choice.”

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Posted 2 months ago

“I had good customer service - especially as I was spending such a large amount of money!! Attentive and helpful staff who ended up ordering the boots for delivery as the colour was not available in store.”

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Posted 2 months ago

“We shopped at your branch in Stratford upon Avon buying 1 pair at the shop and ordering another for home delivery. The lady in the shop was very helpful. The home delivery arrived within 72 hours by a reliable courier. CC sell Siebel shoes which in some styles are available in extra wide which I require.”

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Posted 2 months ago

“Very happy with this company. Prompt delivery and staff were very helpful and professional with my phone queries.”

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Posted 2 months ago

“I was very pleased with the service and the speed in which my item arrived.”

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Posted 2 months ago

“My order arrived super fast! Love my new Reiker Shoes.”

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Posted 2 months ago

“Disappointing performance. Website showed item was in stock when I purchased but a week later I received message that the item was as out of stock. This was for a birthday present!”

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Posted 2 months ago

Thank you for your feedback regarding your recent experience. We aim to maintain an accurate stock reflection on our website, however, this item is dispatched directly from the supplier and we notified you as soon as we were alerted two days after your order was placed that this item was no longer available. I sincerely apologise for any disappointment caused but am glad to see you were able to place a new order for another colour and hope the recipient of the gift was pleased with them. We hope you shop with us again and we can demonstrate our usual high standard of service. Kind regards, Hannah, Customer Services

Posted 2 months ago

Charles Clinkard is rated 4.8 based on 51,666 reviews