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Charles Clinkard Reviews

4.8 Rating 52,756 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 52,756 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Excelent cuatomer service and shoes.
Helpful Report
Posted 1 day ago
Sandals arrived quickly. My usual size of 6.5 were a perfect fit. Extremely comfortable to wear, no need to break them in. Look smart but can be used more casually. I bought black for versatility but would buy in different colours.
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Posted 2 days ago
I was pleased it was so quick And tracked. I have had these shoes before. So was glad you emailed me back to say you had them in again. So Thankyou..
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Posted 2 days ago
Very good service and prompt delivery.
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Posted 2 days ago
Two different colour shoes sent still waiting for replacement
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Posted 2 days ago
I was very impressed the the lovely service I had in the shop and the shoes ordered by the assistant arrived at my home 2 days later. Fantastic! Thank you.
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Posted 2 days ago
A very easy process for an international order. International delivery gave two tracking numbers - for the UK and for my home country. It was thorough and convenient and it inspires trust.
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Posted 2 days ago
Delivery spot on,wife very pleased with sandals, would shop again with Charles Clinkard
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Posted 2 days ago
Customer service very good. Unfortunately the middle strap was to big and couldn't be adjusted on the sandals on both pairs. Gabor seems to be downgrading the quality of their footwear.
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Posted 2 days ago
Arrived quickly
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Posted 2 days ago
This is a luxury product which impresses from the opening of the box. Packaging goes beyond wrapping an item as the seller assures the slippers are in top condition when they reach you by adding tissue stuffing and slipper trees. The slippers themselves are soft luxury leather cut in the elegant 'Greecian' style to make the dapper gent look classically attired, even in the privacy of your own bedroom.
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Posted 2 days ago
Excellent customer service and great choice of stock
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Posted 2 days ago
Went to the shop in Newcastle. Fitting was great. Unfortunately only had one pair in my size and the display shoe was discoloured. Very helpful staff put the order on line and shoes delivered to home.
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Posted 2 days ago
It was very easy to find wide fit shoes for my husband on the site and I quickly identified some Rieker black formal shoes in leather with an additional elasticated feature which provided the wearer with a bit more give (to extra wide). It would be nice to have a wider range to pick from but alas wide fit shoes are in short supply on most sites and (oddly) the shoes on specialist sites are often ugly and unfashionable! Sadly, my husband's feet are so swollen at the moment due to heat and medication, that he couldn't get the shoes on. Its possible they may have fitted at a better time but we couldn't risk keeping them. There seems to me to be a gap in the market between wide fit trainers and wide fit formal shoes. He's had to buy the former instead - all in black (including the sole) with minimal visible branding and very little of those fussy wavy lines/design nonsense which plague many trainer styles. Hopefully, they will not be too visible under suit trousers (at a wedding)! These Brooks trainers provide the room and comfort he needs but what a shame that no leather formal shoes come close to the same forgiving fit!
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Posted 3 days ago
Always brilliant service.Order despatched and received quickly. Good website with plenty of of choice of styles and what I love is that they usually have my size in stock (3)!
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Posted 3 days ago
Very efficient . Size 4 was much too small and 4. 1/2 was much too big sizing. ????? Both were returned
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Posted 3 days ago
The parcel was delivered by DPD and stolen before I got home, I’m still waiting for it to be sorted out
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Posted 3 days ago
Thank you for taking the time to leave your review, and really I'm sorry to hear about your experience. DPD requires up to five working days to complete their investigation. The case is scheduled for review tomorrow, and we expect to provide you with an update within 24 hours. Please accept our apologies for the inconvenience caused to you. Kind regards, Rosie | Customer Services
Posted 2 hours ago
Excellent communication Prompt delivery Quality packaging Quality product Great returns' policy (365 days), but at own cost. Hard-copy returns' label provided
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Posted 3 days ago
Bag arrived within 2 to 3 days. Bag was exactly the colour online and beautiful quality. Highly recommend Charles Clinkard
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Posted 3 days ago
Very pleased with my espadrilles size 35 fits me perfectly Very comfortable quick delivery
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Posted 3 days ago
Charles Clinkard is rated 4.8 based on 52,756 reviews