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Charles Clinkard Reviews

4.8 Rating 50,769 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
46,904
 Metrics Info
4.8
Based on 50,769 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

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A
Verified Buyer
“I received a pair of slippers which arrived as estimated. I am very satisfied with them, and they are exactly as described online”
Helpful Report
Posted 1 day ago
A
Verified Buyer
“Received lots of help. Everything was done in a professional way..”
Helpful Report
Posted 1 day ago
C
Verified Buyer
“Excellent service from Charles Clinkard. My sandals arrived much sooner than I expected. Very quick response and the sandals were just what I wanted. Thank you!”
Helpful Report
Posted 1 day ago
A
Verified Buyer
“I am very pleased with my purchase of black suede ankle boots. I am always put off from ordering from your company due to the fact that you do not offer free postal returns. I do not live near a store so I have option but to pay for a return.”
Helpful Report
Posted 1 day ago
Thank you for taking the time to share your feedback. I am glad to hear that you are pleased with your ankle boots but understand your concerns regarding the return postal costs, especially when distance makes it difficult to visit one of our branches. As per our terms and conditions, we ask customers to cover returns postage but offer a Royal Mail label for £3.20 on our website to give our customers a reasonable price. We hope you shop with us again, but if you have any queries our Customer Service Team is happy to help. Kind regards, Hannah, Customer Services
Posted 2 hours ago
V
Verified Buyer
“I received great service from the Milton Keynes shop. They didn't have in stock my size in a pair of boots I wanted, they were ordered for me and delivered free of charge to my home. The member of staff who served me was friendly and helpful.”
Helpful Report
Posted 1 day ago
D
Verified Buyer
“Very good service”
Helpful Report
Posted 1 day ago
D
Verified Reviewer
“Very good service today from Tracey at Cribbs Causeway . Helpful suggested I could order in if out of stock . Ended up buying Gabor boots my favourite brand. Thank you as usual and 20 percent off today!”
Helpful Report
Posted 2 days ago
L
Verified Buyer
“Excellent choice of products. Site easy to navigate and order process streamlined. Both pairs of shoes were in stock but it took 6 days for them to be despatched with no update. This is a long time by today’s standards. However , once despatched they arrived they arrived quickly I loved both pairs which I’d ordered only for choice but kept both pairs”
Helpful Report
Posted 2 days ago
A
Verified Buyer
“Staff are always knowledgeable friendly and efficient!”
Helpful Report
Posted 2 days ago
M
Verified Buyer
“Very helpfull,and and recieved very quickly thank you,”
Helpful Report
Posted 2 days ago
J
Verified Buyer
“Excellent service as usual. Quality shoes.”
Helpful Report
Posted 2 days ago
P
Verified Buyer
“Very poor that you do know shoes below size 40”
Helpful Report
Posted 2 days ago
S
Verified Buyer
“Live my new navy smart boots. Couldn’t get a pair in navy on the high street. I was very pleased to find what I was looking for. I have worn them with jeans and dresses and look equally as good with both. Have had some nice comments about them. Excellent quality and a good price in the sale.”
Helpful Report
Posted 2 days ago
J
Verified Buyer
“Easy to find exactly what I wanted, efficient service and arrived on time.”
Helpful Report
Posted 2 days ago
A
Verified Buyer
“good products poor delivery took 5 days”
Helpful Report
Posted 2 days ago
S
Verified Buyer
“Good quick service, everything arrived on time, boots are excellent and extremely comfortable.”
Helpful Report
Posted 2 days ago
A
Verified Buyer
“Excellent service from your staff”
Helpful Report
Posted 2 days ago
M
Verified Buyer
“The staff at Clinkards in York are very patient, pleasant and helpful. They have a good selection of quality footwear in the store. Highly recommend.”
Helpful Report
Posted 2 days ago
M
Verified Buyer
“Purchased 2 pairs of marco tozzi boots ,very comfortable for my ageing feet ,great service and customer service. However,always seem to have delivery problems with DPD ,please use the postal service. Delivery attempted twice to wrong property and wrong postcode”
Helpful Report
Posted 2 days ago
A
Verified Buyer
“Very good service”
Helpful Report
Posted 3 days ago
Charles Clinkard is rated 4.8 based on 50,769 reviews
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