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Charles Clinkard Reviews

4.8 Rating 50,272 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
46,328
 Metrics Info
4.8
Based on 50,272 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

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S
Verified Buyer
“The cost to return will put me off purchasing again from this company.”
Helpful Report
Posted 1 hour ago
S
Verified Buyer
“Black DMs as described quick delivery with good communication thank you”
Helpful Report
Posted 1 hour ago
C
Unverified Reviewer
“I was very happy with my experience shopping at Charles Klinkard today at the Mall Cribbs Causeway, Bristol. I have never been before and it was a really busy day at the mall. Wendy was very welcoming and helped me find the best boots for me- thank you, I appreciated the care and great customer service! ☺️”
Helpful Report
Posted 1 hour ago
S
Verified Buyer
“Very helpful staff in the shop in Ilkley. I ordered a pair of toe post sandles that I arrived very quickly and are very comfortable. I'll probably shop here again. The shoes are costly but obviously well made.”
Helpful Report
Posted 1 hour ago
Anonymous
Unverified Reviewer
“Be careful - check this product (size 8) as I returned a pair recently with faulty stitching. I'm a bit suspicious that an out of stock item is now back in stock.... Have they just put the faulty item back on sale?”
Helpful Report
Posted 5 hours ago
Anonymous
Verified Buyer
“Lovely shoes. Negative was they took longer to despatch/deliver than anticipated, the box was not in the best condition (lid was broken and had evidence of several stickers that had been applied to it) and the satin bag that is usually provided with Peter Kaiser shoes was not included.”
Helpful Report
Posted 8 hours ago
P
Verified Buyer
“A very friendly and helpful staff member arranged for a home delivery of a pair of sandals that were of a colour not available in the store. I had tried on a pair in black, but wanted a lighter colour, and they were delivered well within the 5-day delivery window. Lovely and comfortable. I always end up buying at Charles Clinkard.”
Helpful Report
Posted 9 hours ago
H
Verified Buyer
“Excellent service, delighted with trainers”
Helpful Report
Posted 11 hours ago
B
Verified Buyer
“They are lovely, just what I wanted, thank you very much.”
Helpful Report
Posted 12 hours ago
G
Verified Buyer
“Gorgeous suede sock boots Charles clinkard had free home delivery. They stated on the website delivery could take up to 5 days but they were ordered on the Thursday and I received them on the Saturday with DPD. Would definitely choose Charles clinkard again.”
Helpful Report
Posted 1 day ago
D
Verified Buyer
“Excellent item, excellent price & excellent service! Very quick delivery on my item and generally over the moon with this company so I will be back! Many thanks x”
Helpful Report
Posted 1 day ago
B
Verified Buyer
“Long time customer of CC using a local store usually. However, since moving my last purchase was.online. Brands available are the ones I prefer and like. Delivery was quick, the shoes fit perfectly and are very good quality.”
Helpful Report
Posted 1 day ago
C
Verified Buyer
“Particularly impressed by excellent service with information by telephone . That contact would encourage me to buy from you again .”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“I always find what I want at Charles Clinkard, such a great selection of footwear. The whole service is superb from the website to the delivery. I am so pleased with my shoes too.”
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
“I love shopping in my local store but on this occasion the trainers I wanted to purchase had to be ordered online. A simple process and the trainers were delivered a few days later. I ordered two sizes and the larger pair were too big so I can return this pair to my local store for a refund. All very easy.”
Helpful Report
Posted 2 days ago
Anonymous
Verified Reviewer
“This is my first order with this Company, and I'm not impressed. Delivery was on time, but when opened bag it came in, Skechers box damaged, which is not acceptable. Once damaged box opened, I couldn't believe that all the tags, which should of been on the boots, we're lying on bottom of box. This is clearly someone else's return.”
Helpful Report
Posted 2 days ago
G
Verified Buyer
“Item appeared to be of limited stock online, but in stock at Charles Clinkard. Normal price and ordering online was straight forward. Well informed of progress of order and delivered within the specified duration. Great service.”
Helpful Report
Posted 2 days ago
S Conway
Verified Reviewer
“Went in today for 2 pair of school shoes for my daughters. I left it quite late but we got to the Milton Keynes branch and Sheila greeted us straight away, was fabulous with my girls and had them both sorted and happy within 15 mins and made it so easy and stress free. Thank you so much Sheila, a credit to Clinkards Milton Keynes!”
Helpful Report
Posted 2 days ago
J
Verified Buyer
“A lovely company to deal with. Not only do they answer the phone you can speak to a real person on the end of it.”
Helpful Report
Posted 2 days ago
Mrs
Verified Buyer
“Shoes great but paid for next day delivery only for them to come a day late admittedly this is the first time this has happened. But disappointed”
Helpful Report
Posted 2 days ago
Charles Clinkard is rated 4.8 based on 50,272 reviews
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