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Charles Clinkard Reviews

4.8 Rating 51,161 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 51,161 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Easy to use website, quick delivery and excellent products
Helpful Report
Posted 8 hours ago
Fantastic customer service. Boots I ordered were faulty with scuffs in the leather. Easy to return and customer services then checked the replacement pair before despatch to ensure they weren’t faulty. They phoned me to tell me that on the examination the replacement boots had exactly the same fault, and they then went out of their way to source another pair of boots from elsewhere, and again checked them before dispatch. The boots that arrived were perfect and I am so grateful for the checks that took place before dispatch of the second pair to ensure I was not disappointed again. Excellent email and general communications throughout. Some of the best customer service I have ever had!
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Posted 8 hours ago
Prompt delivery. Good range of quality products. Excellent returns period.
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Posted 9 hours ago
Staff were very patient and helpful and ordered an extra pair of shoes for me online as they didn't have that size/colour in stock. The shoes then arrived within a week. Unfortunately, they didn't fit but it was no problem getting a refund from the shop.
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Posted 10 hours ago
Excellent delivery, sadly the shoes were too narrow so I had to return them.
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Posted 10 hours ago
Excellent Click & Collect service. Great range of products in all the colours and all the sizes.
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Posted 10 hours ago
Mine was a short visit as I knew what I wanted and you had it in stock. A second pair of shoes was ordered and delivered within three days. The carrier was DPD (not Royal Mail as I had been informed); the agent rang the door bell and the parcel was handed to me. Thank you very much. ps - yes, I'll recommend CC . . . if the topic crops up. I can't remember the last time I discussed shoe suppliers!! How should I score that on a scale of 1 to 10? pps re last q - I haven't seen your web site.
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Posted 11 hours ago
The order arrived in good time and the shoes were exactly what I needed for a forthcoming concert. Thank you.
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Posted 11 hours ago
Placing my order was easy, followed by a quick and smooth delivery.
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Posted 12 hours ago
My Charles Clinkard experience has always been a positive one. Recently in the Windsor store and online I have been happy to find a selection of quality shoes to choose from.
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Posted 12 hours ago
Ordering procedure was straightforward and delivery was quick. On arrival, box was fairly damaged but boots were not affected by this. These boots are the the most comfortable ever. Good sizing and warm. Out of box, on to feet and away - no wearing in! Highly recommend.
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Posted 12 hours ago
Excellent choice of ladies and men’s footwear. Great service and helpful friendly staff
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Posted 13 hours ago
Very quick delivery and very pleased with the boots I purchased. Thank you.
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Posted 16 hours ago
Excellent service , good quality shoes and very comfortable
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Posted 16 hours ago
I was very impressed with the lady I spoke to on the phone to place my order. I have 4 pairs of these shoes which are so comfortable to wear and look great .
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Posted 17 hours ago
Excellent service.
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Posted 17 hours ago
The boots I received are perfect in colour and size, I am so happy with them and now waiting for a second pair of boots in a different style. Great company.
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Posted 1 day ago
Exceptional customer service - Shrewsbury Branch by Mandy and the Team. Bought my usual size Elder Gabor Loafers online but they were too big because of the wide fitting. Couldn't find the smaller size online. Contacted my local: Shrewsbury Branch who then located a size smaller and let me try on both pairs in store to compare. Thank you ladies for all your efforts and professionalism. The smaller ones were a perfect fit. The Gabor Elder Loafers are a work of art.
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Posted 1 day ago
Very helpful staff and very pleased with purchases
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Posted 1 day ago
Beautiful shoes, delivered promptly. Highly recommend!
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Posted 1 day ago
Charles Clinkard is rated 4.8 based on 51,161 reviews