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Charles Clinkard Reviews

4.8 Rating 52,078 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 52,078 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Ordered my Gabor boots and got them within a few days and in the sale as were my Caprice boots bought a few weeks ago. So I have bought a couple of pairs of boots in the winter sale total cost of a penny off £130 so I'm hoping the points I have earned are going to turn into something for me. Over to you guys. With thanks
Helpful Report
Posted 37 minutes ago
I have never been disappointed with the shoes that I have received, unfortunately the last pair although excellent quality were slightly narrow for my feet.
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Posted 1 hour ago
Excellent. The service and help in shop was first rate, and the ordering and sending of the shoes of right size and colour was reliable. Thank you!
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Posted 1 hour ago
Goods arrived promptly beautifully packaged, all good.
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Posted 3 hours ago
Excellent service. Delighted I could try on the shoes i wanted in right size but wrong colour and then have the right colour ones delivered to home address free of charge.
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Posted 3 hours ago
Excellent service
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Posted 3 hours ago
Excellent service and quick delivery.
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Posted 4 hours ago
Excellent service. Kept informed about delivery. Lovely product.
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Posted 4 hours ago
Excellent product. Excellent service. (My wife won't let me wear them in bed!)
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Posted 5 hours ago
I ordered a pair of Tamaris Oak Womens Ankle Boots in Mocca, Size: 6 / 39 in the sale. They came via Royal Mail Tracked in perfect condition. All together very pleased
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Posted 8 hours ago
Good service both in shop and online with competitive prices. Online delivery received in four days, exactly as ordered and promised.
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Posted 9 hours ago
Unfortunately the sandals didn’t fit but the service was amazing
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Posted 9 hours ago
Boots received quickly and well packaged. Boots are very nice, but only wish they were easier to get on and off. At least one zip on one side, instead of elastic webbing on both would have been much better. Hopefully they will become easier with wear.
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Posted 9 hours ago
Excellent service.
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Posted 1 day ago
Excellent service. Updates on progress of delivery. Shoes I bought fit perfect, and extremely comfortable. Thank you.😃
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Posted 1 day ago
I have purchased severall pairs of shoes from Charles Climkard in the recent past.The sandals that I ordered this time were very good quality but too narrow. I'm now reluctant to purchase from Charles Clinkard, as although I was aware that I would be required to pay the cost of the return I had no idea that this was £11:25 postage using Royal Mail. This all means that I am without a the sandals and £:11:25 worse off.
Helpful Report
Posted 1 day ago
Thank you for sharing your review. I’m sorry to hear that the sandals did not meet your expectations. As suggested, we ask customers to cover the cost of returning their order to us. However, we offer a discounted Royal Mail return label through our online returns portal to help keep this cost as low as possible. For future reference, returns can be arranged from as little as £3.20 when using this service. I’m sorry if this option was not utilised on this occasion, but we hope it proves helpful going forward. Kind Regards Cheryl
Posted 1 day ago
Really liked the website, and found what I wanted quickly. Very pleased to find that it was a local business in the North East. Always used to shop in Eldon Square shop when we lived in Newcastle. Finding Clinkard on line was quite a joy!
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Posted 1 day ago
Our past experiance has always shown good quality products with excellent service. Such a shame the Meadow hall shop was closed!
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Posted 1 day ago
Bought a pair of Luna waterproof ankle boots they are brilliant comfortable well made and look good. They arrived when said can't fault delivery all service well worth the money
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Posted 1 day ago
We visited the shop in Burford and were met with a very friendly and helpful lady. The boots were sent to me and are of a very high quality. What a lovely shopping experience, i'll definitely use Charles Clinkard again.
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Posted 1 day ago
Charles Clinkard is rated 4.8 based on 52,078 reviews