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Charles Clinkard Reviews

4.8 Rating 51,266 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
47,433
 Metrics Info
4.8
Based on 51,266 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
G
Verified Buyer
“very good service”
Helpful Report
Posted 2 hours ago
S
Verified Buyer
“Love my new Reiker shoes so much that l have bought another pair”
Helpful Report
Posted 3 hours ago
A
Verified Buyer
“Gold wedges perfect for holidays in the sun! And very speedy delivery which was much appreciated”
Helpful Report
Posted 7 hours ago
B
Verified Buyer
“Good service, shoes ordered and arrived promptly with”
Helpful Report
Posted 8 hours ago
A
Verified Buyer
“Bought slippers on line. Very pleased with my purchase & staff in the Summertown shop (when I collected) were very polite, helpful & friendly. I have bought shoes from this CC branch before & have always had an excellent experience.”
Helpful Report
Posted 8 hours ago
R
Verified Buyer
“Ordered several pairs of 'wide fit' shoes and not one of them was a wide fit. Very disappointing.”
Helpful Report
Posted 8 hours ago
I
Verified Buyer
“Easy to order and prompt delivery.”
Helpful Report
Posted 8 hours ago
S
Verified Buyer
“Just what I wanted arrived quickly and easy to order”
Helpful Report
Posted 9 hours ago
T
Verified Buyer
“Excellent service, quick delivery good price”
Helpful Report
Posted 10 hours ago
A
Verified Buyer
“Returned the boots as didn't like the fit. Returned to Ilkely shop and received a refund and purchased a different pair from the shop stock.”
Helpful Report
Posted 10 hours ago
M
Verified Buyer
“Excellent service. Prompt delivery and easy returns.”
Helpful Report
Posted 13 hours ago
A
Verified Buyer
“Helpful staff. Great boots”
Helpful Report
Posted 1 day ago
J
Verified Buyer
“Good information on product on line. Easy ordering and quick responses telling what stage order at. Product excellent.”
Helpful Report
Posted 1 day ago
P
Verified Buyer
“Good service,swift delivery and quality product.”
Helpful Report
Posted 1 day ago
A
Verified Buyer
“The shoes arrived earlier than suggested and met expectations. Box was damaged but this not affect the condition of the shoes.”
Helpful Report
Posted 1 day ago
C
Verified Buyer
“Professional friendly helpful staff. Shoes arrived as arrangrd.”
Helpful Report
Posted 1 day ago
B
Verified Buyer
“Ordered online. Completely wrong items sent. Returned to shop for next day delivery. Delivery took 4 days as central warehouse denied there had been a request for next day delivery. Initial error compounded. I would have given no stars if had not been for the help of staff at the Wetherby shop. Order fulfilment very important, not demonstrably CC.”
Helpful Report
Posted 1 day ago
Thank you for taking the time to share your experience. I’m very sorry to hear that the wrong items were sent and that the delivery delay added to your frustration. We’re glad the Wetherby team were able to help, and I apologise that this initial error occurred. We’ll look into what went wrong with your order and apologise sincerely for the error and the inconvenience caused. Kind regards, Janice - customer services
Posted 10 hours ago
A
Verified Buyer
“Have bought from CC many times in the past and have always been 5 stars, however, on this ocassion I ordered two pairs of shoes, size 9 (btw, every pair of shoes I own are a UK size 9) and both pairs, from different makes, were absolutley massive! I actually checked the size on the shoe labels as I didn't believe these were 9's, they stated they were, the end of my toes were at least 25cms from the end of the shoes. Have they changed the measurements of UK size 9s? I will be dubious of making online orders in future. On a positive note, I will say that the ordering, delivery, returns and service from staff were all still very much 5 star.”
Helpful Report
Posted 1 day ago
Thank you for taking the time to share your experience. I’m sorry to hear the UK size 9s felt oversized this time. We do sell many different bands and they can differ slightly, but as a general rule the length should remain the same. We are pleased and thank you for letting us know that the service that you received was to your satisfaction, and we do hope that you find a pair of shoes that are a perfect fitting for your requirements. Kind regards, Janice - customer services
Posted 11 hours ago
G
Verified Buyer
“The shoes were a great price and delivery arrived 5 days early which was just 2 days after placing order”
Helpful Report
Posted 1 day ago
A
Verified Buyer
“Excellent service in store and quick delivery”
Helpful Report
Posted 1 day ago
Charles Clinkard is rated 4.8 based on 51,266 reviews
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