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Charles Clinkard Reviews

4.8 Rating 51,255 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 51,255 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Helpful staff. Great boots
Helpful Report
Posted 25 minutes ago
Good information on product on line. Easy ordering and quick responses telling what stage order at. Product excellent.
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Posted 7 hours ago
Good service,swift delivery and quality product.
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Posted 7 hours ago
The shoes arrived earlier than suggested and met expectations. Box was damaged but this not affect the condition of the shoes.
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Posted 10 hours ago
Professional friendly helpful staff. Shoes arrived as arrangrd.
Helpful Report
Posted 10 hours ago
Ordered online. Completely wrong items sent. Returned to shop for next day delivery. Delivery took 4 days as central warehouse denied there had been a request for next day delivery. Initial error compounded. I would have given no stars if had not been for the help of staff at the Wetherby shop. Order fulfilment very important, not demonstrably CC.
Helpful Report
Posted 11 hours ago
Have bought from CC many times in the past and have always been 5 stars, however, on this ocassion I ordered two pairs of shoes, size 9 (btw, every pair of shoes I own are a UK size 9) and both pairs, from different makes, were absolutley massive! I actually checked the size on the shoe labels as I didn't believe these were 9's, they stated they were, the end of my toes were at least 25cms from the end of the shoes. Have they changed the measurements of UK size 9s? I will be dubious of making online orders in future. On a positive note, I will say that the ordering, delivery, returns and service from staff were all still very much 5 star.
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Posted 11 hours ago
The shoes were a great price and delivery arrived 5 days early which was just 2 days after placing order
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Posted 12 hours ago
Excellent service in store and quick delivery
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Posted 12 hours ago
best slipper ever bought. Like a proper shoe for indoors! so comfy and warm too. speedy delivery and great choice.
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Posted 13 hours ago
Excellent value, good choice next day delivery service less than 24hrs after ordering
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Posted 14 hours ago
Love my shoes and was impressed how quickly received them. Thank you
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Posted 1 day ago
Excellent service as always.
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Posted 1 day ago
Excellent customer service by Claire at Darlington Clinkards. She was brilliant with my 3 yr old grandaughter. She spent a lot of time measuring and checking shoes and boots fit her correctly demonstrating her experience. I needed boots, trainers and school shoes so she helped me find two pairs in the sale. This helped enormously.
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Posted 1 day ago
Fantastic would highly recommend this business beautiful shoes very well packaged and delivered in excellent condition
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Posted 1 day ago
Very good prompt delivery and communication, quality product.Would use again and recommend
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Posted 1 day ago
My order arrived very quickly and I’m extremely happy with my boots. Super quality, a good fit and very comfortable.
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Posted 1 day ago
So delighted to find my favourite boot brand Regarde le Ciel ever since Guildford store closed.
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Posted 1 day ago
I was extremely annoyed that I had to return a pair of Nordica suede slippers because they were different shades ................ whatever happened to Quality control ?? ( Luckily, the pair ordered at the same time for my husband were ok) I was required to spend another £3.20 to return the faulty goods ............ why has this extra expense not been refunded also ?? A reply would be appreciated. Gillian Phillips. gillp@yandex.com
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Posted 1 day ago
delivery good product good. I worked in the footwear industry for50 years. The quality of the shoes was excellent
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Posted 1 day ago
Charles Clinkard is rated 4.8 based on 51,255 reviews