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Charles Clinkard Reviews

4.8 Rating 49,669 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
45,539
 Metrics Info
4.8
Based on 49,669 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M
Verified Buyer
“Lovely shoes but unfortunately too tight round ankle strap. Had to return”
Helpful Report
Posted 1 hour ago
J
Verified Buyer
“Ordering, delivery and refund went very smoothly. Info was misleading - shoes were less than wide fit.”
Helpful Report
Posted 2 days ago
Miss
Verified Buyer
“Shoes arrived without damage, were just as described and quicker than I had anticipated.”
Helpful Report
Posted 3 days ago
M
Verified Buyer
“Store assistants in the Stratford shop supported the manager to offer suggestions and encourage a can do approach which resulted in them locating and organising the transfer in of some sandals which were otherwise out of stock. I am most grateful to them.”
Helpful Report
Posted 3 days ago
F
Verified Buyer
“Good price and delivery”
Helpful Report
Posted 4 days ago
Anonymous
Verified Buyer
“Very pleased with my new sandals. Slightly more expensive than I'd hoped. Let's hope they wear well and are worth the price.”
Helpful Report
Posted 6 days ago
F
Verified Buyer
“I am very disappointed to find out on going into the Sheffield store, that it is closing down. I am a loyal customer of nearly 30 years and I have also recomended Clinkards to friends and family around the country. This is another blow to the people of Sheffield, to see yet again another popular store is closing. I do feel that your loyal customers should have been informed of this by post or email, before casually finding out in this way. This would have shown your customers the good service and customer care that we have come to expect and the respect we desearve!”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Fast and speedy process, kept well informed regards where goods were and when to expect them. Driver was prompt and delivered just 10 minutes into my hour slot. Lady that sold to me very reassuring. Very happy with goods”
Helpful Report
Posted 1 week ago
Z
Verified Buyer
“Easy to order and plenty of choice. A day late arriving and unfortunately shoes didn't fit and had to return them. Returns are up to customer to arrange and pay for.”
Helpful Report
Posted 1 week ago
E
Verified Buyer
“Recently ordered a pair of sandals. Arrived in a badly damaged box and one shoe dented as a result. Contacted CC - was impressed by their speed of response and apology. Understand the shoes had been sent from a partner supplier. The sandals were lovely and I didnt want to go through the hassle of returning so was offered a courtesy discount to accept them. Nice to find a company with good, responsive customer service - much appreciated. Would have been 5 stars if ther shoes werent damaged by poor packaging.”
Helpful Report
Posted 1 week ago
T
Verified Buyer
“One star dropped because they originally sent me a mismatched pair of sandals. But full credit for friendly and efficient customer service, a replacement pair rushed out by next day delivery. Even refunded the delivery charge on the original order.”
Helpful Report
Posted 2 weeks ago
M
Verified Buyer
“I tried to order a pair of sandals on line. The returning customer page did not recognise my email address and when I tried to register as a new customer I couldn't do this as it said email address already exists. However I phoned Customer Services and ordered my sandals over the phone. The person I spoke to was very helpful and the the sandals were delivered quickly.”
Helpful Report
Posted 2 weeks ago
S
Verified Buyer
“The first time EVER I have put these shoes on and they fitted perfectly straight away. I’ve had similar by Gabor and those were also comfy, stylish and so easy to wear. Because I’m wearing them everyday, I’m hoping they won’t wear out before I go to Australia in October! A wee bit pricey, but will see if they are still around next year! I have many problems with my feet, so I won’t be attaching any photos! But, I love them.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Online ordering and delivery service was good and the process of returning to a store efficient.”
Helpful Report
Posted 2 weeks ago
J
Verified Buyer
“Great website, with a lovely selection of shoes. Unfortunately, they need a bigger selection of wide fit shoes, but in particular with a wide toe box, as too many are too snug in the toe area.”
Helpful Report
Posted 2 weeks ago
M
Verified Buyer
“I have been aware of the brand but this is my first online purchase.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Efficient service, good section of goods”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Charles Clinkard faultless apart from having to pay for returns. Nice shoes but way too wide for me even with Velcro straps fully adjusted”
Helpful Report
Posted 3 weeks ago
D
Verified Buyer
“Items were delivered to the nearest Clinkard shop in good time where I was able to try these and select the ones I was happy with. The assistant processed my credit for the items that were not suitable with no difficulty.”
Helpful Report
Posted 3 weeks ago
D
Verified Buyer
“The sandals I ordered fit and look nicely. Thank you.”
Helpful Report
Posted 4 weeks ago
Charles Clinkard is rated 4.8 based on 49,669 reviews
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