Login
Start Free Trial Are you a business? Click Here

Charles Clinkard Reviews

4.8 Rating 52,740 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,363
 Metrics Info
4.8
Based on 52,740 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J
Verified Buyer
“Really appreciated being able to order two different sizes of shoe styles - being able to try these on in the comfort of my own home, meant I was 100% happy with my footwear. Arranging for the return of the unwanted footwear was straightforward. Although it should be pointed out that the chargeable QR code allows for the return of just ONE parcel. (So if your returns are packed in their original 2 bags, you will need to securely tape them together.)”
Helpful Report
Posted 1 month ago
C
Verified Buyer
“I always check out Charles Clinkard when looking for shoes on line. They have a large selection to chose from and usually have all the sizes available. The returns system is very simple to use and refunds are dealt with promptly. Although customers pay for returns I find it important to get the correct fitting so I am happy to pay the postal charge if I am unlikely to be visiting one of their stores.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“A small problem was rectified swiftly. I would highly recommend. Great service”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Excellent service year after year! Highly recommend Clinkard’s staff, service and products.”
Helpful Report
Posted 1 month ago
M
Verified Buyer
“Lovely shoes, really comfortable. Both my wife and i love them. I recently ordered a pair of shoes for myself and a pair of slippers for my wife, both arrived quite quickly. We then decided to visit the local store where i purchased another pair of shoes a day later and ordered a pair of sandals for my wife. Although we received the pair of sandals with a flaw in them, Customer services were helpful and provided us with a free returns label and the sandals were replaced within the week. Very pleased!”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“I ordered online when this company was offering double points on any purchase. I didn't hear from the store where I was due to collect from, and later found this was because they had an old phone number, but they did have my email,which they never thought to use. When I contacted customer services I was told the shoes were ready to collect. When I tried them on they were slightly too small so I thought I could exchange them for a larger size. This was not possible as the first purchase was an online one so I had to accept a refund and lose my double points offer. I did buy another pair but the double points could not be carried over. Customer services and assistants in the shop were very helpful but the system seems to have let me down.”
Helpful Report
Posted 1 month ago
Thank you for taking the time to leave us a review. Please accept my apologies you did not hear from us regarding the collection of your order, but I am glad our Customer Service Team were able to help. For future orders, your contact details can be amended via your account or you can contact us to do this for you. Your loss of double points has been raised with The Your Rewards Team to see if anything can be done on this occasion. I am sorry for any disappointment caused and please feel free to contact us with any queries. Kind regards, Hannah, Customer Services
Posted 1 month ago
P
Verified Buyer
“Very pleased with boots easy to order”
Helpful Report
Posted 1 month ago
M
Verified Buyer
“Very good service.”
Helpful Report
Posted 1 month ago
L
Verified Buyer
“Excellent on line Product fits like a glove, well a slipper. Delivery vg with post office. Thanks”
Helpful Report
Posted 1 month ago
M
Verified Buyer
“Lovely comfortable shoes.⅖”
Helpful Report
Posted 1 month ago
MISS
Verified Buyer
“It arrived on time. My granddaughter was delighted and was showing off to her friends. Donalda Campbell”
Helpful Report
Posted 1 month ago
C
Verified Buyer
“The staff at the Stratford on Avon shop are brilliant No more couriers for me.”
Helpful Report
Posted 1 month ago
J Dodd
Verified Reviewer
“I have been to your Copper Gate shop in York twice and the service has been excellent . First visit , I bought 2 pairs of shoes. Today , I returned and was greeted by Sue , she remebered me which was really nice . It must have been my red and black Gilet . Anyway , how could I resist such a lovely lady , so I bought another pair . I'll definitely be back . Highly recommend . Jeremy”
Helpful Report
Posted 1 month ago
J
Verified Buyer
“great shoes, ordered click & collect, arrived qucikly and are just what I was looking for”
Helpful Report
Posted 1 month ago
V
Verified Buyer
“Very friendly and helpful staff.Welcoming store and bright spring like decor with sandals etc.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Sandals very comfortable”
Helpful Report
Posted 1 month ago
N
Verified Buyer
“Excellent service at your Newbury branch from friendly, really helpful staff. Great value shoes, too. Strongly recommend!”
Helpful Report
Posted 1 month ago
N
Verified Buyer
“Sandals were easy to order though I hadn't got the size correct. I went to our closest shop and was able to get a refund and buy a replacement pair at the shop”
Helpful Report
Posted 1 month ago
R
Verified Buyer
“I came to get my friend with a learning disability to get a pair of leather trainers. As she has very small feet they ordered them in , choice of colours. They were so helpful and patient Thank you”
Helpful Report
Posted 1 month ago
R
Verified Buyer
“Lovely display of shoes. Assistant was very helpful. Found what I was looking for.”
Helpful Report
Posted 1 month ago
Charles Clinkard is rated 4.8 based on 52,740 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request