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Charles Clinkard Reviews

4.8 Rating 51,062 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
47,226
 Metrics Info
4.8
Based on 51,062 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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S
Verified Buyer
“Slip on navy boots purchased. They were delivered very quickly and when I ordered a second pair to check on the fit the service was excellent. The pair I returned were refunded very quickly. I would definitely use this company again.”
Helpful Report
Posted 4 weeks ago
S
Verified Buyer
“Very helpful staff. Didn’t make me feel rushed”
Helpful Report
Posted 4 weeks ago
T
Verified Buyer
“I bought a wonderful pair of slippers excellent fit and very comfortable. Value for my money.”
Helpful Report
Posted 4 weeks ago
L
Verified Buyer
“Customer service with Charles Clinkard is second to none, I would have no hestitation in recommending them to family, friends and colleagues.”
Helpful Report
Posted 4 weeks ago
A
Verified Reviewer
“Bought mauve Sketchers slip ins in June 2025. The inside of the ‘slip in’ has gone into holes on both trainers . Very disappointed as I’ve been buying Sketchers for years.”
Helpful Report
Posted 4 weeks ago
Thank you for taking the time to leave a review. I understand how disappointing it can be when a product does not meet your expectations and am sorry to hear what has happened to your purchase, especially after being a loyal Sketchers customer for years. If you believe this to be a manufacturing fault, please do not hesitate to reach out to our Customer Service Team. We are available 7 days a week and can be reached by phone, email or live chat service. We may need photos to advise further but we are happy to help. Kind regards, Hannah, Customer Services
Posted 3 weeks ago
A
Verified Buyer
“Online purchase vert difficult 😞”
Helpful Report
Posted 4 weeks ago
Thank you for reviewing your recent experience on our website. I’m sorry to hear that you found online purchasing challenging. We aim to provide our customers an easy to use service but if you encounter difficulties, our Customer Service Team is available to offer any advice. Orders can also be placed over the phone by calling us on 0345 241 7742. Kind regards, Hannah, Customer Service
Posted 3 weeks ago
M
Verified Buyer
“Two zips on each boot so, easy to put on! Very comfortable boots which are lined too so lovely and warm. To begin with the zips were a bit stiff but improving after a few wears.”
Helpful Report
Posted 4 weeks ago
L Warren
Verified Reviewer
“The boots and shoes I wanted not in stock in store but Sue at the Keswick branch went out of her way to make sure I was able to try on other colours for correct size etc., arranged a delayed delivery as we were on holiday and gave me a free returns label just in case. I have shopped at this store for a number of years and have found the quality excellent and have always received the best customer care so highly recommend 10/10 for me”
Helpful Report
Posted 4 weeks ago
A
Verified Buyer
“Excellent service thank you”
Helpful Report
Posted 4 weeks ago
F
Verified Buyer
“Despite there being no picture of the item i ordered i was confident in their 365 money back guarantee, as I didn't want to lose out on the last pair of boots in my size/colour. The delivery options were good, as I was away for a few days, so I collected the parcel from the post office. Overall happy with the website/delivery.”
Helpful Report
Posted 4 weeks ago
G
Verified Buyer
“The boots I had chosen werent available in store in my size. The sales staff ordered them onl8ne for me and they arrived the following week. The service was great and boots lovely. My only criticism was despatch took quite a while. Otherwise will order again without any concerns.”
Helpful Report
Posted 4 weeks ago
A
Verified Buyer
“I received my order next day! The shoes were beautiful but I had ordered the wrong colour and they were too big so had to return.”
Helpful Report
Posted 4 weeks ago
P
Verified Buyer
“Excellent customer service and great quality products, I would highly recommend this retailer.”
Helpful Report
Posted 4 weeks ago
A
Verified Buyer
“User friendly website made ordering easy. Goods arrived in the time specified. Very pleased with he process and would order again from Charlrs Clinkard.”
Helpful Report
Posted 4 weeks ago
Z
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Excellent service, shoes were ordered, arrived at home promptly”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Easy to order on line. Quick service, all ok.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“I bought boots, they fit fine, unfortunately haven't had chance to wear them yet, they look amazing”
Helpful Report
Posted 1 month ago
K
Verified Buyer
“Not use CC before - but have used Rohu slippers, this order was to replace them. Ordered same size as my existing ones - but feel tight - so need to break them in. - Arrived well packed and on time”
Helpful Report
Posted 1 month ago
K
Verified Buyer
“I have had these slippers before which I adore hence bought them again”
Helpful Report
Posted 1 month ago
Charles Clinkard is rated 4.8 based on 51,062 reviews
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