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Charles Clinkard Reviews

4.8 Rating 53,267 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,998
 Metrics Info
4.8
Based on 53,267 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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I
Verified Buyer
“Visited the Newbury branch to buy a pair of Mens Barbour Farsley boots. They were not available instore but the assistant ordered them online from Barbour for me. Helpful service,and boots were delivered promptly within 5 days. Thanks for the good service.”
Helpful Report
Posted 1 month ago
D
Verified Buyer
“Quick delivery! Lovely shoes - I've had them before, Thank you!”
Helpful Report
Posted 1 month ago
H
Verified Buyer
“Always excellent communication and a very speedy delivery.”
Helpful Report
Posted 1 month ago
L
Verified Buyer
“Pleasant and helpful staff. Glad I remembered you were in Kirkcaldy.”
Helpful Report
Posted 1 month ago
H
Verified Reviewer
“I purchased a pair of trainers in Goulds Dorchester served by Liz today and the service was excellent nothing was any trouble and happy to bring several styles for me to try . Asset to the store”
Helpful Report
Posted 1 month ago
T
Verified Buyer
“Ive had lots of Gabor sandals and other nakes from Clinkards and never been disappointed. But I will be returning these sandals. Firstly, they make a very loud noise when you walk ( in 1 shoe) . And for the 10 mins I had them on before I had to send my husband back to rhe hotel room to bring an alternative pair ( as I could bare the noise!) I had black dye marks around my feet! Gutted as id brought outfits on holiday that needed a black sandal and these were my only pair!”
Helpful Report
Posted 1 month ago
Thank you for your review. I am very sorry to hear about the problem you are experiencing with your recent purchase. While noise can sometimes occur while the shoes are being worn in, it is understandably concerning to have this happen on your first wear alongside the staining. I can see you have contacted us via email and my colleague has provided assistance with a return today. We look forward to receiving this so we can assist further, and look into the issue to hopefully prevent this from occurring again. Kind Regards, Sophie - Customer Services
Posted 1 month ago
B
Verified Buyer
“A brilliant shopping experience I love Charles Clinkard, assistants are knowledgeable & friendly A very wide range of shoes and bags Highly recommended”
Helpful Report
Posted 1 month ago
M
Verified Buyer
“Quick delivery. Shoes as described and love them.”
Helpful Report
Posted 1 month ago
J
Verified Buyer
“My favourite shoe shop. Love the styles and quality. Was offered a delivery to my home as size and colour of a sandle was not available”
Helpful Report
Posted 1 month ago
D
Verified Buyer
“Great service, order came through on time, pleased with boots, excellent quality.”
Helpful Report
Posted 1 month ago
S
Verified Buyer
“Excellent speedy service, thank you.”
Helpful Report
Posted 1 month ago
A
Unverified Reviewer
“I recently bought a pair of hotter sandals in black they are so comfortable and soft leather, true to size i have ordered another pair in rose gold thankyou 5 stars more colours please”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“It's great that. Linkards stock good quality vegan footwear.”
Helpful Report
Posted 1 month ago
S
Verified Buyer
“I was looking for a navy blue sandal, unfortunately the only pair In stock in my size was black. The lovely young assistant in the store persuaded me to try them for size, explaining if they fit she could order a pair inu size, they old be delivered to my home, post free. They arrived very quickly and I am delighted with them. Thank you Charles Clincard”
Helpful Report
Posted 1 month ago
S
Verified Buyer
“Very good service. Good selection of the make of shoes I like. Gobor. Love the newly bought Cosdam slippers”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Great Company, easy to use website with, fantastic customer service. Wonderful quality Shoes etc.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Very pleased with my purchase”
Helpful Report
Posted 1 month ago
G
Verified Buyer
“The lady on the phone helped me to order the shoes as I hadn't got an account with the company and the shoes arrived witin days - excellent service”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“completely delighted with my order, .”
Helpful Report
Posted 1 month ago
B
Verified Buyer
“I was surprised the firm promoted shoes that are very stiff to wear.”
Helpful Report
Posted 1 month ago
Thank you for taking time to leave a review. I am sorry to hear that your recent purchase was not a comfortable fitting. If you are keeping this purchase you may find that wearing the shoes around the house with thick socks will help to break them in, or adding an insole will provide extra cushioning. Otherwise, I hope you are able to find a more suitable alternative should you shop with us again. Kind Regards, Sophie
Posted 1 month ago
Charles Clinkard is rated 4.8 based on 53,267 reviews
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