Charles Clinkard Reviews

Name: Charles Clinkard
Address: Eveline House, Cannon Park Way, Middlesbrough, Middlesbrough
Rating: 4.76

4.8 Rating 51,635 Reviews

96 %

of reviewers recommend Charles Clinkard

4.8

Based on 51,635 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Charles Clinkard 5 star review on 13th January 2026

307

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff in the Buckingham shop were lovely, very patient and knowledgeable. The boots I wanted were not in stock in my size but were ordered for me and delivered to my home address.”

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Posted 1 month ago

“Ordered shoes online. Prompt delivery. So pleased with my shoes. Excellent service from start to finish. Keep visiting site to see if anything else catches my eye!”

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Posted 1 month ago

“Very good service, prompt delivery and best price online for the shoes I wanted… excellent!”

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Posted 1 month ago

“Product arrived on time. I was notified immediately.”

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Posted 1 month ago

“I was very well looked after in store. I was served by Lesley and nothing was too much trouble for her.”

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Posted 1 month ago

“Excellent friendly service in the store. Had shoes delivered to our house came within 4 days.”

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Posted 1 month ago

“Charles Clinkard are my go to supplier for shoes. They sell premier brands. The service is fantastic. Have been using you for about 7 years & I have never had anything but perfect customer service.”

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Posted 1 month ago

“Just received 2 pairs of lotus muri shoes navy and black and they were too small in a 6 but I am a 6 half normally so phoned yesterday and ordered the 7s and got them today over the moon with the company and the shoes are stunning thank you”

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Posted 1 month ago

Thank you for taking the time to share your experience. I am very glad to hear you are happy with our service and your replacement order was received so quickly. We hope you shop with us again and if you need any further assistance or have questions about sizes or styles, please don’t hesitate to get in touch with our Customer Service Team. Kind regards, Hannah, Customer Services

Posted 4 weeks ago

“Very pleased with the service and delivery.”

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Posted 1 month ago

“Quality delivered within a day I would recommend”

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Posted 1 month ago

“Very speedy service, well impressed!”

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Posted 1 month ago

“Shoes very good Ordering and returning is easy Delivery was sloppy, one pair perfectly boxed and clearly new. The other pair must have been returned a few times as the box was torn all around and crumpled - very sloppy of Clinkard to allow this to be delivered. Not the delivery company fault as the other box in same pack was perfect.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your review. Whilst I am glad one pair in your order met expectations I am very sorry to hear about the condition of one of the boxes on delivery and understand how disappointing that must have been. Please be assured, this has been brought to the attention of our Warehouse Manager as we have a rigorous quality check procedure in place and this is not the standard we aim for. I am glad you found our returns process efficient and will process your requested refund or exchange as soon as possible and notify you by email. Kind regards, Hannah, Customer Services

Posted 1 month ago

“Having for years treated my feet to soft,comfortable, LEATHER MULES, they seem much RARER to find in shops presently ,am delighted to have received my Two pairs ,to be cosy for the forseeable future, delighted a rapid seemless delivery . Thank you. NR15 2XJ”

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Posted 1 month ago

“Great products at great prices.”

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Posted 1 month ago

“Great product. Precisely as advertised and swiftly delivered.”

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Posted 1 month ago

“order arrived very quickly. Good service as always”

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Posted 1 month ago

“Do you mean review your firm - or the product purchased? The slippers are fine - though a bit big. Good value, I would say.”

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Posted 1 month ago

“Parcel arrived when I expected, have also in the past used their shops where staff friendly and helpful.”

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Posted 1 month ago

“Had to return the item I bought as they were not suitable. Refund actioned straight away, really impressed”

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Posted 1 month ago

“£50 cheaper than widefit shoes for exacty the same product,what can i say, fast delivery (free) too. When I want shoes again I will defineately go hear first.”

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Posted 1 month ago

Charles Clinkard is rated 4.8 based on 51,635 reviews