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Charles Clinkard Reviews

4.8 Rating 52,197 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,671
 Metrics Info
4.8
Based on 52,197 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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S
Verified Buyer
“Excellent Service. Wearing my shoes now so comfortable. Thank you”
Helpful Report
Posted 1 month ago
G
Unverified Reviewer
“We visited Charles Clinkard in Eldon Square Newcastle yesterday 2nd February looking for some wide fit, Velcro fasten shoes and slippers, Sarah went above and beyond to assist us, explaining the makes they had, which was the widest width etc etc, nothing was too much trouble for her, excellent customer service”
Helpful Report
Posted 1 month ago
M
Verified Buyer
“Very pleased by service ! Kept updated on progress of walking sandals and actually arrived a day early Love my sandals !”
Helpful Report
Posted 1 month ago
M
Verified Buyer
“I will have to send both pairs back . I can only wear leather and I did not realise these were vegan . I was not told in the shop in Burford where I tried them on. The other boots I purchased are great as are she shoes my husband purchased . Staff very kind and helpful but did not point out the boots were plastic and I did not realise .”
Helpful Report
Posted 1 month ago
Thank you for taking the time to share your feedback. Please accept my apologies for the miscommunication regarding the boots composition. I understand it can be disappointing when ordered items do not meet expectations, but am glad you found our team helpful and your husband found a suitable pair of boots. We are happy to help you find an alternative. We have a range of leather boots on our website and if you have any queries, our Customer Service Team is available 7 days a week and can be reached by phone, email and live chat service. Kind regards, Hannah, Customer Services
Posted 1 month ago
M
Verified Buyer
“Easy order, great pick up from store.”
Helpful Report
Posted 1 month ago
O
Verified Reviewer
“15/01/26 Visited the Stratford Upon Avon store. A lovely friendly member of staff called Jenny helped me find the correct sized shoe-and cheerfully cleaned up the mess when a bottle of Soy sauce broke in my bag and spilled on their chair and floor! That's above and beyond the call of duty! Wonderful selection of shoes there-I always easily find a pair (or two) I like!!”
Helpful Report
Posted 1 month ago
L
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 month ago
K
Verified Buyer
“Very good website, prompt delivery”
Helpful Report
Posted 1 month ago
S
Verified Buyer
“I came across Charles Clinkard when surfing the web for some black loafers. I found exactly what I was looking for and I received a generous discount too. Postage was also free as I spent above the limit. I recommended the site to my daughter and she bought some new trainers too. We are both very happy. Lovely choice of shoes. Just need to win the lottery now😁”
Helpful Report
Posted 1 month ago
S
Verified Buyer
“I contacted Charles Clinkard to ask for advice which was very helpful. I have an issue with my foot and need a prosthetic so finding the right shoes is really important. Although I have not found the right shoes yet because I got the sizing wrong I am confident that Charles Clinkard will have shoes that are not only suitable for my feet but also comfortable and stylish.”
Helpful Report
Posted 1 month ago
E
Verified Buyer
“Excellent service when Royal Mail caused an issue with my order”
Helpful Report
Posted 1 month ago
K
Verified Buyer
“I recently found your shop in Cheltenham. I found the staff friendly and very helpful.”
Helpful Report
Posted 1 month ago
S
Unverified Reviewer
“I have just purchased a pair of boots from the Teesside Park store and was served by Donna. She was amazing, I was looking for the same boots as I was wearing but they were over 2 years old. She looked in the system and there was one pair left in my size. I’ve never been so happy. Donna was really helpful and friendly, she made my day. Clinkard shoes are the best fit for me and will not go anywhere else now.”
Helpful Report
Posted 1 month ago
W
Verified Buyer
“Shoes are good quality lovely colour, pleased with purchase thankyou”
Helpful Report
Posted 1 month ago
L
Verified Buyer
“Well packaged, very pleased with boots.”
Helpful Report
Posted 1 month ago
V
Verified Buyer
“Very pleased with my purchase,very efficient company.”
Helpful Report
Posted 1 month ago
D
Verified Buyer
“I ordered a pair of boots from the sale. The communication was good and the delivery was quick. I was very happy with the service provided.”
Helpful Report
Posted 1 month ago
G
Verified Buyer
“Excellent service from the ordering to the receiving of order.”
Helpful Report
Posted 1 month ago
J
Verified Buyer
“Excellent staff at northalletton branch. Very helpful and professional”
Helpful Report
Posted 1 month ago
Mrs
Verified Buyer
“Excellent service from climate, shoes were perfect. Would highly recommend them.”
Helpful Report
Posted 1 month ago
Charles Clinkard is rated 4.8 based on 52,197 reviews
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