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Charles Clinkard Reviews

4.8 Rating 52,740 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,362
 Metrics Info
4.8
Based on 52,740 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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Y
Verified Buyer
“The speed of delivery was really good as was the communication. Excellent price for item too”
Helpful Report
Posted 1 month ago
L
Verified Buyer
“Boxed and properly packed with clear satisfaction & returns policy. Quality as expected and very promptly delivered.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Good selection of designers, love the German brands, always fit lovely and comfortable. Prompt turnaround of item ordered. First class service.”
Helpful Report
Posted 1 month ago
M
Verified Buyer
“Excellent Company to deal with. Orders are sent out quickly and returns dealt with very efficiently. Customer service is also excellent.”
Helpful Report
Posted 1 month ago
C
Verified Buyer
“Very easy to navigate the website. Love the shoes. They are very comfortable.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Good prices, well packed and arrived quite quickly.”
Helpful Report
Posted 1 month ago
M
Verified Buyer
“Very helpful staff and lovely shoes returned a pair of sandals that I wasn't happy with they exchanged them with no bother”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Lovely staff who were so helpful and there was a wide choice. Unfortunately I cannot recommend you as my branch is about to close and the nearest shop is over 20 miles away. I'm NOT driving that distance with toddlers, so will have to use Clarks.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“I have bought several pairs of shoes from you and been very pleased. This time the Mary Janes only come in a normal fit which were too narrow and I had to return them. Such a pity as they are great for summy.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Excellent pair of shoes and prompt service for next day delivery. Thank you. Our son was delighted with them.”
Helpful Report
Posted 1 month ago
P
Verified Buyer
“Speedy delivery of shoes at at great price. Brilliant customer service support both when placing orders and promptly sorting out some delivery problems. Will be using them again.”
Helpful Report
Posted 1 month ago
M
Verified Buyer
“Good service and prompt delivery”
Helpful Report
Posted 1 month ago
L
Verified Buyer
“As usual shoes are a good fit and exactly as described, just what I wanted for an upcoming wedding. Ive never had one single issue with any of my purchases from Clinkards and the delivery is always really prompt, often next day.”
Helpful Report
Posted 1 month ago
C
Verified Buyer
“To be honest, I'd never heard of you. I must have seen some of your shoes somewhere in the press/socials and was intrigued enough to look at your site. I bought a pair of cork sandles and they are soooooo comfortable. I'll be wearing them all summer. Delivery was informative and the shoes arrived when they were due. Happy customer and I'll keep looking! Thank you”
Helpful Report
Posted 1 month ago
D
Verified Buyer
“Super selection of brands, fabulous customer service, returns easy, extremely polite and lovely staff (who answer the ‘phone promptly!). Can highly recommend.”
Helpful Report
Posted 1 month ago
H Customer
Verified Reviewer
“This was the first time I had ordered online from Charles Clinkard. I ordered one pair then continued browsing and found a second pair that I then bought too. I rang and a very helpful lady arranged for them to be shipped together and hence avoid extra shipping costs. I am delighted with both pairs- Gabor dressy suede sandals and the other pretty flat sandals. I will so enjoy wearing them. I was so pleased with the ease of ordering, speed of delivery and the fabulous range of shoes on offer.”
Helpful Report
Posted 1 month ago
M
Verified Buyer
“Good quality goods quick delivery lovely colour well made”
Helpful Report
Posted 1 month ago
G
Verified Buyer
“Pleasant, polite and vey helpful staff.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Shoes delivered by DFS shoe box damaged have had various parcels delivered by them and the boxes and sometimes contents damaged luckily this time shoes weren’t”
Helpful Report
Posted 1 month ago
Thank you for your review. I am very sorry to hear the packaging was damaged in transit. Unfortunately, this is out of our control but I am glad the contents remained intact on this occasion. If this is a repeated incident, it may be worth contacting the courier. If you are able to provide photos, we will be happy to do this on your behalf. This isn’t the experience we want for our customers and hope to prevent it happening again. I hope this does not deter you from shopping with us again and are happy to help if you have any queries. Kind regards, Hannah, Customer Services
Posted 1 month ago
D
Verified Buyer
“Fair price. Good service. Website easy to navigate. No problems.”
Helpful Report
Posted 1 month ago
Charles Clinkard is rated 4.8 based on 52,740 reviews
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