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Charles Clinkard Reviews

4.8 Rating 53,709 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,604
 Metrics Info
4.8
Based on 53,709 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
D
Verified Buyer
“Very good service. Goods arrived on the day stated. Very pleased with the product. Would use this service again.”
Helpful Report
Posted 1 month ago
J
Verified Buyer
“Excellent service, lovely helpful staff.. quick delivery. Would definately shop their again..”
Helpful Report
Posted 1 month ago
C
Verified Reviewer
“I haven’t received my order”
Helpful Report
Posted 1 month ago
Thank you for your review. I am sorry to hear you have not received your parcel. Had we been made aware of this issue, we would have been happy to help. It appears the courier attempted delivery but was unsuccessful and is now awaiting instructions for redelivery or collection. You can contact Royal Mail directly, or contact us to do so on your behalf. Please know, our Customer Service Team is available 7 days a week and can be reached by phone, email or live chat service. Kind regards, Hannah, Customer Services
Posted 1 month ago
D
Verified Buyer
“I recently purchased a pair of black Lotus sandals & I am very happy with them.They are very comfortable to wear.”
Helpful Report
Posted 1 month ago
Dr
Verified Buyer
“Pleasant staff, prompt delivery and quality shoes”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“I ordered these favourite Siebel sandels from Charles Clinkard, because they had the best price and I'd shopped with them before. And again, the item was delivered quickly, nicely packed and I was informed of the desptach etc.”
Helpful Report
Posted 1 month ago
C
Verified Buyer
“Very happy with my new sandals. Delivery reasonably quick.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Ordered these sandels on line. Arrived on time in secure box. The sandels fit perfect and they are really comforable. I love them.”
Helpful Report
Posted 1 month ago
R
Verified Buyer
“excellent products and service”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“365 days returns brilliant no other Co. gives this offer,website easy to navigate,staff in Newcastle branch pleasant and helpful.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“The customer service received from Rowena at the Chichester store was outstanding! Rowena really went the extra mile in helping me with the purchase of my sandals. I live in Worthing and will now continue to travel to Charles Clinkard in Chichester due to the comfort and quality of the footwear and the excellent customer service which makes such a difference nowadays!”
Helpful Report
Posted 1 month ago
Y
Verified Buyer
“Great range of shoes with easy online ordering. Fast despatch, have bought from them several times. Highly recommend.”
Helpful Report
Posted 1 month ago
D James Tracey
Unverified Reviewer
“1st time in the shop in Kirkcaldy but will not be the last. A real shoe shop with staff that know how to provide a great service . The staff let me browse and ask any questions without them being onto me all the time . It was such a pleasure being in the shop with them. A big thankyou to all 3 of them.”
Helpful Report
Posted 1 month ago
P
Verified Buyer
“Good website, easy to order, speedy delivery. Bought the first pair of Lunar sandals from another shop whilst on holiday but who no longer stock this style. Wanted a second pair which CK had in stock. Whole process easy , good stock choice and price competitive.”
Helpful Report
Posted 1 month ago
J
Verified Buyer
“Prompt delivery, good choice of niche shoes and great customer service when I had a query about returns (thanks Sophie)”
Helpful Report
Posted 1 month ago
C
Unverified Reviewer
“Diane at your Leeds shop was so helpful - it was like having my personal shopper !”
Helpful Report
Posted 1 month ago
Mrs
Verified Buyer
“Great products, reliable and trustworthy service, thank you.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“I have purchased Toni Pons in the colour salmon in the sale but I have been very disappointed when I have received them. The colour is not quite the same as the picture. It is more faded and the pair I have received is faulty. One shoe is more faded than the other (visible). Shame cuz if they were looking like the ones in the picture I should have kept them. Maybe I will try another pair ... Still thinking about it. They are true to size and comfortable for short wearing. At the moment I'm not happy with my purchase.”
Helpful Report
Posted 1 month ago
Thank you for taking the time to leave your feedback. I'm sorry to hear you're unhappy with your purchase. I can see you have since been in touch with our CS team and we have organised a replacement pair. Please accept our apologies for any inconvenience caused to you on this occasion. Kind regards, Rosie | Customer Services
Posted 1 month ago
Mrs
Verified Buyer
“Lovely company to deal with”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Very happy with my purchase. Came when expected.”
Helpful Report
Posted 1 month ago
Charles Clinkard is rated 4.8 based on 53,709 reviews
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