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Charles Clinkard Reviews

4.8 Rating 51,683 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
47,937
 Metrics Info
4.8
Based on 51,683 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
H
Verified Buyer
“Ordered lovely Reiker boots for my husband great quality. First pair unfortunately would not zip up as the ankle was too small Randol design is very close fit around the ankle. Sadly had to return them. Quick to deliver and quick to refund”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“The Gabor Olive green suede ankle boots are fitting Fine with the laces widened! This is a size 9, they sell so fast, a G wide fitting but they are quite narrow, length of a43 perfect! Think these £110 boots are very comfy once worn for a few days but can not wear any socks or tights as to narrow insteps, so Please try to get Gabor to do Boots, Extra wide sizes, thanks! Otherwise very good quality to price ratio...! Thank you”
Helpful Report
Posted 3 months ago
K
Verified Buyer
“Incredibly fast delivery of an online order. Great range of shoes at competitive prices. Love visiting the store if possible. On this occasion the shoes I wanted were only available online.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Excellent shoes and pleasant staff”
Helpful Report
Posted 3 months ago
K
Verified Buyer
“Surprisingly comfortable wedges”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“I have always found the Clinkard staff helpful and caring. As my size was not available in store but available in stock, I ordered and paid for in store. Delivery was when expected with email updates of when to expect delivery. Very pleased with product, was as expected and good fit.”
Helpful Report
Posted 3 months ago
S
Verified Buyer
“I was hopeful about getting a good quality ankle boot in blue leather. The boots were beautiful but the sizing is a problem. Width was a C I believe which is narrow I am a wide D and have a bunion on one foot not huge but it’s making it difficult to find pretty footwear I’m very fed up with the situation Refund happened fairly quickly”
Helpful Report
Posted 3 months ago
Thank you for taking time to leave your review. I am very sorry to hear that you are having trouble finding a style in a suitable fitting, but I am glad that we were able to provide a smooth return process. The style you ordered was a UK C Standard fitting which may explain the issue you are having. When browsing our website you are able to created a filtered search, so you may find that changing this to show only wide and extra wide fitting boots will give you a more tailored list of options. If you do continue to shop with us and have any further questions regarding fitting please do not hesitate to get in touch and a member of our Customer Service team will be happy to help. Kind Regards, Sophie - Customer Services
Posted 3 months ago
P
Verified Buyer
“Delivery is always quick and efficient and products are excellent”
Helpful Report
Posted 3 months ago
T
Verified Buyer
“Excellent service previously in Wetherby, but now due to a house move dealt with Cheltenham our local branch.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“easy to purchase from web site and received plenty of communication. my footwear arrived in plenty of time and the ankle boots fitted perfectly , really dark navy blue , perfect . Many thanks , will definately buy again !”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“lovely comfortable shoe/trainer . the leather is soft and they fit true to size . I am very pleased with my purchase.The delivery was very quick too .”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“It was very easy to place my order when I visited the shop and delivery was very quick.”
Helpful Report
Posted 3 months ago
W
Verified Buyer
“Customer service excellent delivery the next day! Will definitely shop again”
Helpful Report
Posted 3 months ago
C
Verified Buyer
“The boots arrived within 4 days of ordering, extremely well packaged!! They are absolutely Top quality boots!! They look amazing and are super comfortable!! Feels as if I am walking on air!! Brilliant!! Thank you!!”
Helpful Report
Posted 3 months ago
T
Verified Buyer
“Absolutely lovely boots, a little expensive but you get what you pay for, really comfortable, hope they don’t change the design as I’m going to buy them in black also..”
Helpful Report
Posted 3 months ago
S
Verified Buyer
“VERY GOOD SERVICE, THANK YOU”
Helpful Report
Posted 3 months ago
S
Verified Buyer
“I ordered online and was very pleased with my purchase, lovely soft leather patent ankle boots. They are very comfortable from the first wear.”
Helpful Report
Posted 3 months ago
S
Verified Buyer
“Fabulous shoes, great comfort and fit”
Helpful Report
Posted 3 months ago
A
Unverified Reviewer
“I love ur shoes but why do you not buy more of your popular sizes. You always run out of epworth wedges early on every year. I’m size 4 and that size runs out so fast. Xx”
Helpful Report
Posted 3 months ago
B Harrison
Verified Reviewer
“Today I visited the Ilkley Store to return some shoes and received first class friendly service from Barbara. Thankyou for making my shopping for shoes such a pleasant experience.”
Helpful Report
Posted 3 months ago
Thank you for taking time to leave a review. We are very happy to hear that you had a positive experience in our Ilkley store. Providing quality customer service is important to us, so I am glad they were able to assist with your return in an effective and friendly manner. We hope you continue to shop with us in the future. Kind Regards, Sophie - Customer Services
Posted 3 months ago
Charles Clinkard is rated 4.8 based on 51,683 reviews
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