Charles Clinkard Reviews

Name: Charles Clinkard
Address: Eveline House, Cannon Park Way, Middlesbrough, Middlesbrough
Rating: 4.76

4.8 Rating 51,635 Reviews

96 %

of reviewers recommend Charles Clinkard

4.8

Based on 51,635 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Charles Clinkard 5 star review on 13th January 2026

307

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to Joshua and the team in York for the friendly welcome and excellent support and service. My husband is very happy with his new shoes and the item shipped to our home address arrived promptly. Thank you!”

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Posted 4 weeks ago

“Although my small annual purchase of lovely leather mules for my husband can't be of much importance, Charles Clinkard always treat it like a valued order. The procedure is faultless and the slippers arrive in double-quick time, beautifully packed, just right for Christmas. Thank you!”

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Posted 4 weeks ago

“Superb offers quick delivery, very easy to purchase goods”

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Posted 4 weeks ago

“Really liked the website site as it clearly showed which shoes have removable foot beds (as I need to fit orthotics) Great selection of stylish shoes, especially Gabor - great German engineering that really help my arthritic feet but are also stylish. Have bought from Charles Clinkard several times, always excellent communication and delivery. Ps top tip for people using orthotics for first time, go for a wide fit and at least a half size bigger than normal.”

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Posted 4 weeks ago

“Great customer service and great shoes”

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Posted 4 weeks ago

“Exactly all as it was announced, the delivery was not specially fast, im very glad with the product. And its a reliable supplier”

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Posted 4 weeks ago

“Always on time, and carefully packed. And a very personal service, which makes a big difference!”

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Posted 4 weeks ago

“My order was as expected so no disappoint!”

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Posted 4 weeks ago

“I received great service from Joshua in the York branch yesterday, his attention was the difference between my buying some shoes and not. Very pleased with my purchase.”

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Posted 4 weeks ago

“Shoes arrived they looked a bit worn/old. The colour didn’t look navy. They were a shimmery blue. Very disappointed on this occasion.”

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Posted 1 month ago

Thank you for taking the time to leave your comments. We aim to be as accurate as possible in our listings but I am very sorry to hear the colour wasn’t what you expected. Please be assured, we have made our Warehouse Manager aware of the appearance of your order, as they should have been checked before sending and not received in a worn condition. Your refund has been processed and if you have any queries on our products, our Customer Service is available 7 days a week and can be reached by phone, email and live chat service. Kind regards, Hannah. Customer Services

Posted 4 weeks ago

“I'd seen the boots in my local shop, but then I became unwell so ordered them on line. Lovely boots and really comfortable. The only down side was that they were advertised at £59 99 but when I went to pay they came up at the usual price of £79.99. But then I got 10% discount as it was my first order online.”

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Posted 1 month ago

“First time using Charles Clinkard and extremely pleased with their service 👌🏼”

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Posted 1 month ago

“Good selection of footwear. Pleasant and helpful staff at shop visited.”

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Posted 1 month ago

“Very pleased with service and my favourite Gabor shoes.”

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Posted 1 month ago

“Good communication and fast delivery”

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Posted 1 month ago

“The service and delivery was all fine. Shoes were well boxed and packed. The right shoe, however, was a different colour than the left shoe. The lettering was worn away inside. I assume the shoe had been in a window or on display that long it had faded. I returned with a free returns label issued by Charles Clinkard.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to review your recent purchase. I’m very sorry to hear about the colour discrepancy between the shoes and the worn lettering inside. To offer the greatest selection of products we sometimes source from our shops but have a rigorous quality check in place which should have avoided this. Please be assured, this has been raised with our Warehouse Manager. I can see you contacted our Customer Service team and am glad they were able to assist with a returns label that was convenient for you. A refund has now been processed and we hope you shop with us again so we can demonstrate our usual high standards. Kind regards, Hannah, Customer Services

Posted 4 weeks ago

“Great price for a Black Friday promotion. Excellent website. Ample advice on the delivery date. Speedy delivery service and we'll packed.”

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Posted 1 month ago

“have bought shoes from CHARLES CLINCARD several times and have never been disappointed. This is a truly wonderful company, delivery is always on time and even earlier. It is very satisfying. I always recommend it to my friends because CHARLES CLINCARD is fantastic.”

Charles Clinkard 5 star review on 13th December 2025

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Posted 1 month ago

“I can always rely on Charles Clinkard. Huge choice of footwear online where I can source a choice for my large size 8/42. Reliable delivery and ability to change if they do not fit. Love going to the shop too.”

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Posted 1 month ago

“I couldn’t believe it when I saw these boots on your website. I had seen them before but they were out of my size and when I had sent my order to you and received them and they fitted perfectly, I was over the moon. Very good fit and look fabulous.”

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Posted 1 month ago

Charles Clinkard is rated 4.8 based on 51,635 reviews