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Charles Clinkard Reviews

4.8 Rating 52,726 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,349
 Metrics Info
4.8
Based on 52,726 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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C
Verified Buyer
“The wedge I purchased werd as I wanted Very comfortable so far thankfully o ly worn them a couple of times Would 100% recommend Charles Clinkard 👌”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“No problems with the on line service but the Teiker sandals were not of good quality so were returned”
Helpful Report
Posted 1 month ago
Thank you for taking to time to write a review. Whilst I am glad you were happy with our service, I am sorry your purchase did not meet expectations. I understand this can be disappointing, but please be assured your full refund has been processed. I hope you are able to find a better suited pair and please know our Customer Service Team is happy to help if you shop with us again. Kind regards, Hannah, Customer Services
Posted 4 weeks ago
T
Verified Buyer
“Was a little disappointed with my purchase, box damaged and shoes a bit dusty like been dragged out from under the bed. Thought with an expensive company would have received a slightly better packaged parcel.”
Helpful Report
Posted 1 month ago
Thank you for taking the time to leave us a review. I am very sorry to hear about the condition of your order. Please be assured, this has been brought to the attention of our Warehouse Manager as this should have been picked up during our quality check procedure at dispatch. I cannot see our Customer Service Team have been made aware of this issue. We are happy to help if you are wanting exchange or refund. Our team can be reached by phone, email or live chat service 7 days a week. Kind regards, Hannah, Customer Services
Posted 4 weeks ago
Mrs
Verified Buyer
“The shoes arrived promptly and well packaged. They look very attractive and the heel height us just right. I ordered wide fit as I have arthritis in one foot but didn't want a flat shoe for the Wedding. They could have been a bit of a wider fit so I'm working on that. I'm relieved to have found shoes that look good with my outfit.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Delivery was quick and the gardening shoes that I purchased are very comfortable and very well made.”
Helpful Report
Posted 1 month ago
L
Verified Buyer
“Saw sandals in the Cribbs Causeway store, but they didn’t have my size. Helpful lady said they could be ordered and delivered to my home free of charge. The order came through within a few days. Well packed. Sandals are gorgeous! Very happy with my purchase.”
Helpful Report
Posted 1 month ago
L
Verified Buyer
“Great delivery times & prompt refunds. Would use this service again”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Excellent service. Goods delivered spot on time”
Helpful Report
Posted 1 month ago
H
Verified Buyer
“Delighted with my shoes. Love the colour which matches very well with my handbag. Perfect fit and so comfortable. Will certainly use this company again. Delivery was also excellent.”
Helpful Report
Posted 1 month ago
J
Verified Buyer
“The FitFlop sandals I ordered arrived in the wrong size and wrong colour. Not what I ordered.”
Helpful Report
Posted 1 month ago
Thank you for your review, and I’m very sorry that the FitFlop sandals you received were not the correct size and colour. Unfortunately, this was due to an error where the wrong stock was sent by our warehouse. I understand how disappointing this must have been. I can see that this has now been resolved with our Customer Services Team and a full refund has been issued as requested. We appreciate you bringing this to our attention and sincerely apologise for the inconvenience caused on this occasion. Kind regards Cheryl Customer Services.
Posted 1 month ago
A
Verified Buyer
“.Easy to use web site”
Helpful Report
Posted 1 month ago
Mrs
Verified Buyer
“Very easy to follow website. I unfortunately had to return the shoes due to fit. This was a seamless process as all I had to do was take them to a local Clinkards shop for a full refund.”
Helpful Report
Posted 1 month ago
C
Verified Buyer
“Excellent service and fast delivery”
Helpful Report
Posted 1 month ago
Mrs
Verified Buyer
“Always quality shoes.”
Helpful Report
Posted 1 month ago
S
Verified Buyer
“I'd never heard of Charles Clinkard but they are firmly on my.radar now! It was easy to order, came promptly (I paid extra for next day delivery), and it was easy to return the pair I decided against. Ive received a refund just a few days later. Happy Customer!”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Excellent sandals for summer. Comfortable and quality better than expected. Was just like the website photo. Haven't worn yet but comfy when tried on and walked around house.”
Helpful Report
Posted 1 month ago
R
Verified Buyer
“Excellent in shop service and rapid postal service too”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“The shoes were easy to order, delivery was fast and the price was very good. Altogether, a good experience. I will certainly keep an eye on your website! Thank you”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Always a great selection of shoes . Staff are pleasant and helpful.”
Helpful Report
Posted 1 month ago
M
Verified Buyer
“very helpful and cheerful”
Helpful Report
Posted 1 month ago
Charles Clinkard is rated 4.8 based on 52,726 reviews
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