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Charles Clinkard Reviews

4.8 Rating 53,625 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,497
 Metrics Info
4.8
Based on 53,625 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
L
Verified Buyer
“I'd seen the boots in my local shop, but then I became unwell so ordered them on line. Lovely boots and really comfortable. The only down side was that they were advertised at £59 99 but when I went to pay they came up at the usual price of £79.99. But then I got 10% discount as it was my first order online.”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“First time using Charles Clinkard and extremely pleased with their service 👌🏼”
Helpful Report
Posted 8 months ago
G
Verified Buyer
“Good selection of footwear. Pleasant and helpful staff at shop visited.”
Helpful Report
Posted 8 months ago
M
Verified Buyer
“Very pleased with service and my favourite Gabor shoes.”
Helpful Report
Posted 8 months ago
A
Verified Buyer
“Good communication and fast delivery”
Helpful Report
Posted 8 months ago
K
Verified Buyer
“The service and delivery was all fine. Shoes were well boxed and packed. The right shoe, however, was a different colour than the left shoe. The lettering was worn away inside. I assume the shoe had been in a window or on display that long it had faded. I returned with a free returns label issued by Charles Clinkard.”
Helpful Report
Posted 8 months ago
Thank you for taking the time to review your recent purchase. I’m very sorry to hear about the colour discrepancy between the shoes and the worn lettering inside. To offer the greatest selection of products we sometimes source from our shops but have a rigorous quality check in place which should have avoided this. Please be assured, this has been raised with our Warehouse Manager. I can see you contacted our Customer Service team and am glad they were able to assist with a returns label that was convenient for you. A refund has now been processed and we hope you shop with us again so we can demonstrate our usual high standards. Kind regards, Hannah, Customer Services
Posted 8 months ago
Mr
Verified Buyer
“Great price for a Black Friday promotion. Excellent website. Ample advice on the delivery date. Speedy delivery service and we'll packed.”
Helpful Report
Posted 8 months ago
D
Verified Buyer
“have bought shoes from CHARLES CLINCARD several times and have never been disappointed. This is a truly wonderful company, delivery is always on time and even earlier. It is very satisfying. I always recommend it to my friends because CHARLES CLINCARD is fantastic.”
Charles Clinkard 5 star review on 13th December 2025 Charles Clinkard 5 star review on 13th December 2025
Helpful Report
Posted 8 months ago
D
Verified Buyer
“I can always rely on Charles Clinkard. Huge choice of footwear online where I can source a choice for my large size 8/42. Reliable delivery and ability to change if they do not fit. Love going to the shop too.”
Helpful Report
Posted 8 months ago
J
Verified Buyer
“I couldn’t believe it when I saw these boots on your website. I had seen them before but they were out of my size and when I had sent my order to you and received them and they fitted perfectly, I was over the moon. Very good fit and look fabulous.”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“The staff in the Buckingham shop were lovely, very patient and knowledgeable. The boots I wanted were not in stock in my size but were ordered for me and delivered to my home address.”
Helpful Report
Posted 8 months ago
H
Verified Buyer
“Ordered shoes online. Prompt delivery. So pleased with my shoes. Excellent service from start to finish. Keep visiting site to see if anything else catches my eye!”
Helpful Report
Posted 8 months ago
M
Verified Buyer
“Very good service, prompt delivery and best price online for the shoes I wanted… excellent!”
Helpful Report
Posted 8 months ago
D
Verified Buyer
“Product arrived on time. I was notified immediately.”
Helpful Report
Posted 8 months ago
C
Verified Buyer
“I was very well looked after in store. I was served by Lesley and nothing was too much trouble for her.”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“Excellent friendly service in the store. Had shoes delivered to our house came within 4 days.”
Helpful Report
Posted 8 months ago
C
Verified Buyer
“Charles Clinkard are my go to supplier for shoes. They sell premier brands. The service is fantastic. Have been using you for about 7 years & I have never had anything but perfect customer service.”
Helpful Report
Posted 8 months ago
L Perry
Verified Reviewer
“Just received 2 pairs of lotus muri shoes navy and black and they were too small in a 6 but I am a 6 half normally so phoned yesterday and ordered the 7s and got them today over the moon with the company and the shoes are stunning thank you”
Helpful Report
Posted 8 months ago
Thank you for taking the time to share your experience. I am very glad to hear you are happy with our service and your replacement order was received so quickly. We hope you shop with us again and if you need any further assistance or have questions about sizes or styles, please don’t hesitate to get in touch with our Customer Service Team. Kind regards, Hannah, Customer Services
Posted 8 months ago
A
Verified Buyer
“Very pleased with the service and delivery.”
Helpful Report
Posted 8 months ago
M
Verified Buyer
“Quality delivered within a day I would recommend”
Helpful Report
Posted 8 months ago
Charles Clinkard is rated 4.8 based on 53,625 reviews
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