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Charles Clinkard Reviews

4.8 Rating 51,030 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
47,186
 Metrics Info
4.8
Based on 51,030 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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B
Verified Buyer
“Great shoes now have them in black and navy.”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“My order arrived in 2 packages. Sadly none were suitable. The returns were at my expense, and was expensive!!! Also only one return label sent. Still waiting for my refund. Won’t buy online again.”
Helpful Report
Posted 1 week ago
Thank you for taking your time to leave a review. I am sorry to hear that your order was not suitable, and that you had difficulty with the returns process. We aim to make this as smooth as possible, so your comments are appreciated as they will help improve this. We do ask customers to cover the cost of the returns process. This can be done directly with a courier of your choice using the return label provided, or via the Returns Portal on our website. Should you order with us again and require further assistance with this then please do not hesitate to reach out. Please be assured that your return has now been received, and your refund(s) have been issued. Kind Regards, Sophie - Customer Services
Posted 1 day ago
P
Verified Buyer
“Excellent service from very pleasant members of staff.”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Knowledgeable staff, great options available”
Helpful Report
Posted 1 week ago
C
Verified Buyer
“I'm new to Charles Clinkard and am delighted with my new shoes. I have wide feet and it's difficult to find comfortable shoes that also look good. The staff were extremely helpful.”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“Pleased to secure a pair of this year's colour on Rieker ankle boots that are so very comfortable - I practically live in them”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“My boots arrived as expected, and were suitably packaged to ensure no damage”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“I’ve had 3 pairs of shoes/boots from here recently, they are great. Deliver was prompt and free. Will definitely order again.”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“Great customer service and live chat is fantastic.”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“Charles Clinkard offer a wide selection of footwear for all seasons, all ages and activities. The service is consistently reliable with staff quick to help out with any queries. Pricing is competitive, everything is carefully packaged and returns easy.”
Helpful Report
Posted 1 week ago
G
Verified Buyer
“Staff were very helpful.I had to order the shoes twice and each time they were faulty.They gave me a refund straight away.I would have preferred the shoes!”
Helpful Report
Posted 1 week ago
H
Verified Buyer
“Easy transaction from start to delivery”
Helpful Report
Posted 1 week ago
C
Verified Buyer
“Very friendly, informative assistants!”
Helpful Report
Posted 1 week ago
K
Verified Buyer
“Extremely happy with the choice of products. Service brilliant and delivery on time.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Excellent service, prompt delivery and a lovely pair of black boots, they fit perfectly, a very happy customer.”
Helpful Report
Posted 1 week ago
E
Verified Buyer
“I cannot fault your customer service: Through no fault of Charles Clinkard, my boots were delivered to the wrong address. Your Customer Services were both sympathetic and helpful, from the moment they heard of my problem. I am pleased to say that with your help, I located the stray package within 48 hours and am very happy with my purchase. Thank you!”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Quality boots with a great reward discount that made them very affordable”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“Good variety of brand footwear and delivery ok. Quite expensive though”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Excellent service from person I spoke to. Really quick delivery, ordered on Sunday they arrived early Tuesday morning.”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“The size of slipper I wanted was out of stock, so I was pleased to be informed when it was back. All good.”
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 51,030 reviews
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