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Charles Clinkard Reviews

4.8 Rating 53,253 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,971
 Metrics Info
4.8
Based on 53,253 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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A
Verified Buyer
“Very good and quick, but we are so disappointed to have to shop online after the Chichester branch stopped selling children's shoes. There were expert fitters there and this has taken away a really valuable service from the high street.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Efficient service. Item ordered. Waiting for delivery. Helpful salesman.”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“Unfortunately my sandles were too small. But customer service was excellent so will try again later.”
Helpful Report
Posted 1 week ago
R
Verified Buyer
“Ordered online. Returned part of the prder to shop. Refund promptly dealt with. Friendly and efficient service. Excellent!”
Helpful Report
Posted 1 week ago
B
Verified Buyer
“Excellent service.”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“Received wrong size sandals twice. Each time the shoe box stated a different size to the sandals inside . Excellent customer service from Joanne and Hannah who sorted out the problem and now 3rd time lucky, I received the correct size with very fast delivery service. Thank you”
Helpful Report
Posted 1 week ago
A Coburn
Unverified Reviewer
“I placed a late order for the GEOX studded sandal and was completely amazed that it arrived the next day in time for my holiday. The sandal is absolutely gorgeous and so comfortable. Thanks you so much for the fantastic service.”
Helpful Report
Posted 1 week ago
E
Verified Buyer
“Very happy”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Good selection of quality shoes. Speedy delivery using trusted dpd”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Love their Grecian Men’s Leather slippers. Classy & comfortable.”
Helpful Report
Posted 1 week ago
K
Verified Buyer
“Having been let down by a very well known shoe shop who failed to deliver my trainers which were ordered on 24th June 2026 still no refund 11th July. I found the exact same pair £5 cheaper with Charles Clinkard. Ordered them standard delivery on a Thursday they were delivered the following Saturday. I'm delighted guess who'll be getting my next order?”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Quality shoes with a good selection. Very helpful and friendly staff in the Milton Keynes branch.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“The standard of footwear is good . Was easy to order and delivered on time . Communication was good from order to delivery”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“I love dealing with Charles Clinkard. I love the huge selection of shoes, boots, sandals and trainers they offer, most of them top makes, at good prices. One of the pairs of sandals I had ordered was not suitable and I had absolutely no bother returning them and the refund was in my account within 48 hours. Fabulous company to deal with and I'll definitely be ordering from them again.”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“Unfortunately I had to return the sandals, very uncomfortable, I am gutted, as they were a perfect match with a couple of outfits I had recently purchased”
Helpful Report
Posted 1 week ago
Thank you for taking the time to write a review. I am sorry to hear the sandals were not suitable for you, especially as they were the right colour to complete your outfits. Please be assured, a full refund has been processed to your original payment card. Hopefully you can find a more comfortable alternative but if you need any assistance, our Customer Service Team is happy to help. Kind regards, Hannah, Customer Services
Posted 5 days ago
A
Verified Buyer
“I was kept up to date regarding the process of my purchase. I ordered them on the 1/7 and I received them on the 4/7.”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Nice white sandals not too high though not really that comfortable for all day wear at a wedding that I was hoping for”
Helpful Report
Posted 1 week ago
K
Verified Buyer
“Ordered on line for my granddaughter, but mis matched shoes arrived, ordered for holiday so very disappointed that sent out in an obvious poor quality. Money refund at branch , no problem but delivery not able to be refunded, shame.”
Helpful Report
Posted 1 week ago
Thank you for leaving your review. Please accept my sincere apologies you received odd shoes. I understand the disappointment, especially as they were intended for a holiday. I am glad our store were able to assist with your initial return and as this was our error, I am happy to refund the postage cost. This has been refunded to your original payment method. I hope this helps but please know if you have any queries, our Customer Service Team is available 7 days a week and can be reached by phone, email and live chat service. Kind regards, Hannah, Customer Services
Posted 5 days ago
J
Verified Buyer
“Kept informed about delivery, also very prompt”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“Excellent service. Shoes delivered to local store . I was then able to try shoes on in the store, keep one and make easy returns.”
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 53,253 reviews
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