Login
Start Free Trial Are you a business? Click Here

Charles Clinkard Reviews

4.8 Rating 49,697 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
45,583
 Metrics Info
4.8
Based on 49,697 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
S
Verified Reviewer
“I prefer to physically see what I am buying so went to the Nottingham branch to see what they had in the way of navy blue loafers. I tried on several pairs but either too pale navy or the metal bit was silver [I wanted gold/gilt] so had to order the Zoe Anniversary style. Reasonably happy with them but I think the leather is not as soft as the other loafer styles: I also think the front will crease very quickly. They are more solid looking, so more of an autumn/winter shoe, rather than all season. However, they look very smart so I have great hopes for them.”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“These shoes are so comfortable.Delivered on time but the colour of these shoes was not the colour I ordered so watch the colour you order .”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Lovely quality”
Helpful Report
Posted 6 months ago
Anonymous
Verified Buyer
“Ordered boots Sunday arrived on Friday”
Helpful Report
Posted 6 months ago
S
Verified Buyer
“Good service and quality of items. Use of website and particularly returns procedure could be easier or clearer to navigate.”
Helpful Report
Posted 7 months ago
T
Verified Buyer
“Service was excellent in the Eldon Square store. They didn’t have the size I required but ordered them online for me and arranged delivery to my home address. A couple of minus points….. I could have got an extra 10% off if I had ordered direct….the delivery via Royal Mail was chaotic.”
Helpful Report
Posted 7 months ago
S
Verified Buyer
“I tried to leave a 1-star review but it gets deleted - that’s why their score is 4.75! Turns out you can only leave a 4 or 5* review. Disappointed - have been a customer for many years and ordered 3 pairs of shoes 3 weeks ago. First pair were cancelled as no longer in stock, 2nd pair left out in the rain by DPD 10days late and 3rd pair arrived today but only after I chased up. Not what I was expecting.”
Helpful Report
Posted 7 months ago
D
Verified Buyer
“Committed to customers, delivery as as promised, on time and safely. Thank you.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Boots arrived in good condition and well packed. I have always been a 4.5 in Gabor and so was confident these would be suitable. Sizing in terms of length fine, but they have an almond shaped toe and I found them too narrow, which was surprising as I normally don’t have a problem with this.”
Helpful Report
Posted 7 months ago
J
Verified Buyer
“Charles Clinkard themselves are excellent. I love the quality and my orders are always correct. Time to ship could be quicker although this isn’t a big deal. My last order went to the wrong DPD pick up location, which was annoying.”
Helpful Report
Posted 7 months ago
M
Verified Buyer
“Lovely, well made ankle boots but unfortunately, I needed the half size, so returned them for a refund”
Helpful Report
Posted 7 months ago
S
Verified Reviewer
“Ordered a pair of Gabor Bellini boots in my usual size 5. I had difficulty getting them on because as you put your foot in, the inside of the boot strangely bends in on itself under your foot. Once I had figured this out, I can now get them on with no trouble. They are comfortable and smart, and the black suede is lovely. They make my feet look neat. Please be aware that the heel of the boot is quite stiff, but gives good support. I would say the boots are a narrow fit, not suitable for wider feet, and the lovely chain detail at the back has no 'give room'. I had contemplated getting a half size up, but I think the heel would be a looser fitting and would rub. I have bought a lot of Gabor footwear over the years, and would highly recommend them. I was disappointed with the box they came in. The top looked like it had done three rounds and a submission in a wrestling ring. I like to keep my boots in the box they came in, but not possible in this case as the top was as flat as a pancake!!”
Helpful Report
Posted 7 months ago
E
Verified Buyer
“Pleasantly surprised how quick the order arrived from point of ordering to delivery. Only reason ordered online was due to the shop not having the size I required”
Helpful Report
Posted 7 months ago
L
Verified Buyer
“Easy to order, despatched and received on time in less than 5 days.”
Helpful Report
Posted 7 months ago
L
Verified Buyer
“Good quality, perfect fit and so comfortable 😄👍”
Helpful Report
Posted 7 months ago
F
Verified Buyer
“Always very helpful and patient staff. I had to ask for a refund as the pair I'd ordered on line were not suitable. Unfortunately, my refund, which was prompt, did not take into account my £5 birthday voucher. So I'm concerned that I have now lost that.”
Helpful Report
Posted 7 months ago
S
Verified Buyer
“Really good range of quality brands and friendly service in store but a strange online ordering system. The order was placed for shoes advertised is being in stock on the website but then I had to wait two days to find out if they were really available for dispatch and then the payment was taken, it might deter me from ordering online in the future.”
Helpful Report
Posted 7 months ago
M
Verified Buyer
“Prompt service and delivery.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Excellent service, the staff (Meadowhall shop) are friendly and helpful …great shop 👍”
Helpful Report
Posted 7 months ago
Anonymous
Verified Buyer
“Love your shoe selection both in store and online, however the staff in the shop need to pay attention to their customer rather than standing together talking amongst themselves”
Helpful Report
Posted 7 months ago
Charles Clinkard is rated 4.8 based on 49,697 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request