Login
Start Free Trial Are you a business?? Click Here

Charles Clinkard Reviews

4.8 Rating 48,985 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 48,985 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Anonymous
Anonymous  // 01/01/2019
The service was great but I was a little disappointed with the quality of the leather on the boots I bought. I have kept them as I love the style and glad I got them at a reduced price, which was still £80 as if I'd paid the original price they definitely would have been returned.
Helpful Report
Posted 6 months ago
Excellent quality but was unable to get right width.
Helpful Report
Posted 6 months ago
Lovely quality shoes, delivered free of charge. Delivery took a few days but I was kept informed of date and time.
Helpful Report
Posted 6 months ago
Beautiful boots but unfortunately too narrow so had to be returned. They were an H fit which was apparently supposed to be wide (Gabor). I don’t have wide feet so was a bit apprehensive about ordering them but in fact they were just too narrow. My return and refund was processed very quickly but I did have to pay £9.50 postage to return due to the cost of the boots (£99).
Helpful Report
Posted 7 months ago
Pleased to see the shoes delivered so quickly however the DPD driver knocked on the door didn't say a word, handed the parcel to me whilst at the same time keeping his back to me. A thoroughly distasteful attitude. Otherwise everything went well, thank you.
Helpful Report
Posted 7 months ago
Hi I duid not get my purchase yet......
Helpful Report
Posted 7 months ago
Very good selection of smart, comfortable looking footwear in the Broadway shop. Service was very good but there were a shortage of black Sketchers in required size in the shop. Assistant ordered the pair I wanted in black and they were delivered to my house in less than 1 week, so a very good experience.
Helpful Report
Posted 7 months ago
Both boots and shoes fit perfectly and are well worth the money. Very pleased with the purchase. However I like to store my shoes and boots in the box as this always gives best care and the boots box was squashed and damaged as the boxes came in a plastic bag. The shoe box was not damaged as this was a much stronger box. I wondered why when the cost of the boots was far greater. Just a bit of food for thought as I love Clinard shoes. I have bought 5 pairs and a bag this year from you so spend a considerable amount of money with yourselves. Thank you for taking note of my message.
Helpful Report
Posted 7 months ago
Speedy delivery of sandals that were as described. Very pleased although they were pricey for plastic sandals!
Helpful Report
Posted 7 months ago
ordered shoes on Sunday delivered on Wednesday. Not quite up to MandS but very good nontheless
Helpful Report
Posted 7 months ago
Fabulous sketchers thanks
Helpful Report
Posted 7 months ago
Good communication and product as shown on website.
Helpful Report
Posted 7 months ago
Great service and order arrived on time as specified
Helpful Report
Posted 7 months ago
The boots I ordered were Gabor, and a nice soft leather. Charles Clinkard were very efficient and my order came quickly
Helpful Report
Posted 7 months ago
Delivered into store, but would be useful to have been given an indication of timescale
Helpful Report
Posted 7 months ago
I received the wrong sandals, which was disappointing, but I was able to talk to someone immediately. I was sent a label to return the parcel and received my original order a few days later. The sandals are exactly as I expected and I am perfectly happy with the outcome, although inconvenient at the time.
Helpful Report
Posted 7 months ago
Placing an order online was easy but unfortunately my order was delivered to incorrect branch. This held up delivery for a few days.
Helpful Report
Posted 7 months ago
My boots arrived as advised and matched the description on your website. I have used your website before and was not disappointed at all. Keep up the good work.
Helpful Report
Posted 7 months ago
Bought a pair of Reiker shoes but returns are charged for postage unlike ordering direct from Rieker directly
Helpful Report
Posted 7 months ago
Excellent service from the Wetherby shop. My wife knew the Redcar shop was closed. So we went to Middlesbrough the said shoes were not available in the size so they said there is a pair in Wetherby. It is a shame they didn’t offer the ordering service as Wetherby. My wife received the shoes on the delivery date s forecast by Wetherby. Let down by Middlesbrough
Helpful Report
Posted 8 months ago
Charles Clinkard is rated 4.8 based on 48,985 reviews