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Charles Clinkard Reviews

4.8 Rating 49,680 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
45,557
 Metrics Info
4.8
Based on 49,680 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“Only giving a 4 star because I thought that if you chop express delivery, dispatch will be faster”
Helpful Report
Posted 5 months ago
Y
Verified Buyer
“Excellent service- Unfortunately only one of my items is suitable but overall service is very good.”
Helpful Report
Posted 5 months ago
Mrs
Verified Buyer
“Easy to order if they've got stock. Parcel arrived on time.”
Helpful Report
Posted 5 months ago
J
Verified Buyer
“Your website was very good and I was easily able to order my shoes. Really impressed with the shoes. However it was all let down by delivery. The parcel was left in an unsafe place and not to my door as I would have expected”
Helpful Report
Posted 5 months ago
Mrs
Verified Buyer
“Easy to order and communications are good. I only order click and collect because of sizing if it's not a brand or style I've had before, so I can get an instant refund if product unsuitable, however it does take a long time for goods to get to store. Unfortunately this time item was too big, but great that the store assistant was able to source me a smaller pair from another store, just have to wait another week to get them!”
Helpful Report
Posted 5 months ago
M
Verified Buyer
“Generally excellent, but expecting returns to be made at the customer's expense is not a good policy when you are selling clothing items, especially shoes, online. A proper fit can only be ascertained in person.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“The first pair of boots I ordered online, they were tracked & delivered within the expected frame. However, upsettingly there was a serious fault in the right boot that just couldn't be tolerated. I returned them to a Clinkard shop in the next town. It was so easy & straightforward! Also I found another pair of boots that I had been looking at, also in the sale but slightly dearer. Upon paying for them they had an extra £10 off. Bonus. The refund came back into my account 3 days later.”
Helpful Report
Posted 5 months ago
F
Verified Buyer
“Very efficient service and great value for money.”
Helpful Report
Posted 5 months ago
C
Verified Buyer
“Am very pleased with my ankle boots - I found just the right pair in your collection, with the added bonus of a wider fit. Very stylish, and will hopefully see me through several years' wear.”
Helpful Report
Posted 5 months ago
S
Verified Buyer
“I don't know much about Charles Clinkard. I was looking for a certain brand of boot online and they had what I wanted in their sale. I ordered it easily, the boots were dispatched and arrived within a few days, no problem at all.”
Helpful Report
Posted 5 months ago
Mrs
Verified Buyer
“Very pleased with boots I bought, lovely soft leather,and well made went for higher heel this time in ankle boot by Recardeleceil”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Beautiful boots, made in India. Boots were too tight around the top above the calves, despite having slim legs.”
Helpful Report
Posted 5 months ago
M
Verified Buyer
“Boots arrived within a few days. Unfortunately I am having to return them as they come up narrower than the ones I bought about four years ago.”
Helpful Report
Posted 5 months ago
E
Verified Buyer
“Always a pleasure to order from.”
Helpful Report
Posted 5 months ago
H
Verified Reviewer
“I’m incredibly grateful to Benito Gabriel and his team for their exceptional work in helping me recover my funds from a scam platform. Their expertise and commitment were evident throughout the entire process, and they handled everything with the utmost professionalism. Thanks to their efforts, I got back every penny I had lost. I highly recommend their services to anyone in need of assistance with financial recovery! 𝐄𝐦𝐚𝐢𝐥..𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Great selection”
Helpful Report
Posted 5 months ago
B
Verified Buyer
“My boots came a day late but that was fine”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“THE most comfortable boots ever. Perfect. (I wasn’t sent a tracking number so wasn’t able to find out when they would be delivered- otherwise it would have been 5 stars.)”
Helpful Report
Posted 5 months ago
H
Verified Buyer
“Excellent service as always”
Helpful Report
Posted 5 months ago
M
Verified Buyer
“A new online retailer for me and thoroughly satisfied. They had the shoes I wanted at a good price and there were no issues with purchasing or in-store pick-up at a local Matalan. Definitely recommended!”
Helpful Report
Posted 5 months ago
Charles Clinkard is rated 4.8 based on 49,680 reviews
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