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Charles Clinkard Reviews

4.8 Rating 51,308 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
47,462
 Metrics Info
4.8
Based on 51,308 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J
Verified Buyer
“Website ok to use, but didn't give specific options when ordering, hence wrong products received.”
Helpful Report
Posted 4 months ago
M
Verified Buyer
“Was really pleased to find the Josef Siebel Clare trainers online in the size and colour I wanted. Slightly disappointed to find that one shoe had clearly been tried on - possibly several times as there were creases in the front of the shoe. The heel of the shoe also appeared slightly creased and bent - as if someone had forced their foot into it bending the back/ heel part down. I had to weigh up wanting the shoes with sending them back and decided on balance to keep them as was unsure if I could get another pair as they were reduced in the sale.”
Helpful Report
Posted 4 months ago
D
Verified Buyer
“Ordering process was easy, although I do think the website could be streamlined and some of the images are a bit blurred. I actually emailed to cancel my order as, at day 5 I’d had no communication beyond order confirmation. Too late, within 40 mins I had a despatch notification. My order was 3xclutch bags attempting to colour match some sandals bought for a wedding. Parcel arrived nicely protected within a shoebox style outer box and plastic parcel bag. Sadly I had to return all 3 bags as non were the right colour. Returns at my expense but I knew that in advance. I had confirmation of receipt of the return today. Happy with the returns process so far.”
Helpful Report
Posted 4 months ago
V
Verified Buyer
“Good service. Item despatched promptly.”
Helpful Report
Posted 4 months ago
G
Verified Buyer
“Excellent product and service although delivery could have been quicker.”
Helpful Report
Posted 4 months ago
G
Verified Buyer
“Very good site but divery was late.”
Helpful Report
Posted 4 months ago
R
Verified Buyer
“Fantastic little canvas light weight shoes at a bargain price, in the sale,bought as an extra pair of shoes for my granddaughter. The delivery was longer than I had hoped however they were well packaged.”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“Just not big enough. Sizing very confusing these days. Always had a continental 42... which is a Gabor 8 BUT 42 shown in some advertising as smaller and you have sent me a 41/ 8 which is short in length...fine in width.of moccasins chosen and being returned.shortly. What to do? I am not near a decent shoe shop.and rely on online purchasing.”
Helpful Report
Posted 4 months ago
R
Verified Buyer
“Bought a pair of trainers on line in the sale which were unfortunately a bit tight. Returned them to the Newbury store with no problem the refund was in my bank account the following day”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“Dalia Womens Slingback Ballerina Shoes Colour: Cream Leather Lovely design but too narrow so sadly had to return.”
Helpful Report
Posted 4 months ago
N
Verified Buyer
“Good product easy to order quick delivery”
Helpful Report
Posted 4 months ago
L
Verified Buyer
“Bought 2 pairs of shoes. 1 pair was perfect for the occasion I had bought them for. The other I returned without effort”
Helpful Report
Posted 4 months ago
P
Verified Buyer
“The website is really slow”
Helpful Report
Posted 4 months ago
P
Verified Buyer
“Good service”
Helpful Report
Posted 4 months ago
E
Verified Buyer
“First time buying from Charles Clinkard and was impressed from placing order through to a quick delivery. A good range of sandals and will order from you again”
Helpful Report
Posted 4 months ago
K
Verified Buyer
“Delivered in a timely manner. A good quality product from a good quality company.”
Helpful Report
Posted 4 months ago
L
Verified Buyer
“I received the most gorgeous pair of Ecobio shoes for my daughter's wedding. They have soft insoles and fit perfectly. I would have preferred a slightly lower heel so let's hope I can make it through the day. The shoes that had a lower heel were out of stock.”
Helpful Report
Posted 4 months ago
P
Verified Buyer
“Prompt and efficient”
Helpful Report
Posted 5 months ago
M
Verified Buyer
“Ordered sandals on line but had them delivered to the nearest shop, service on line and in the shop was very quick and efficient and the sandals are so comfortable. Thank you CC”
Helpful Report
Posted 5 months ago
M
Verified Buyer
“Lovely shoes but unfortunately too tight round ankle strap. Had to return”
Helpful Report
Posted 5 months ago
Charles Clinkard is rated 4.8 based on 51,308 reviews
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