Charles Clinkard Reviews

Name: Charles Clinkard
Address: Eveline House, Cannon Park Way, Middlesbrough, Middlesbrough
Rating: 4.76

4.8 Rating 48,978 Reviews

96 %

of reviewers recommend Charles Clinkard

4.8

Based on 48,978 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Charles Clinkard 5 star review on 22nd April 2025

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Charles Clinkard 5 star review on 17th December 2024

292

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some sandals for my holiday. I loved the colour, ordered a size 6 as there wasn't a size 5and a half. Which I needed. So I had to return as they were too big for me. Shame as I loved them.”

Helpful Report

Posted 1 month ago

“Great service,nice shoe ,only criticism when wearing without hose lining came away after first wear”

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Posted 1 month ago

“Staff in Cribbs Causeway, Bristol are attentive and friendly. I returned an unworn pair of boots but forgot to bring in my receipt to the shop. An assistant searched and found my purchase on their system, saving me from going home to fetch it. In exchange, they arranged for a new pair to be delivered to my home. Excellent service! 12 months in which to return unused goods! Good quality, sensible footwear, if not always the most fashionable!”

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Posted 1 month ago

“I ordered shoes to collect at the local shop. I received an email to say that the order had been dispatched. However I did not receive an email to say that they had been received at the shop and were ready to collect. I rang to check and they were in. The assistant said she had emailed me but I did not receive any confirmation.”

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Posted 1 month ago

“Bought evening shoes again, but black this time, very comfortable. They were a very speckled with white when they arrived and taken out of the box (black shoes) which I had to brush off, but other than that the shoes are great and just what I want.”

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Posted 1 month ago

“A brilliant purchase! I bought a pair of size 3 (36) shoes from Charles Clinkard, when I had tried many sources to get the small size! At last, a pair of shoes that fit my tiny feet, and they are pretty too!”

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Posted 1 month ago

“Very pleased with the shoes, and they were delivered quickly.”

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Posted 1 month ago

“Easy to order, quick delivery and great quality Reiker boots at a good price in the sale.”

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Posted 2 months ago

“My first order on their website unfortunately was out of stock on both items I ordered but I got a refund after this was discovered. My second order was delivered to my nearest branch in a resonable timeframe and the staff there were friendly and helpful.”

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Posted 2 months ago

“These shoes were if excellent quality but just too big for me. Please consider offering half sizes.”

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Posted 2 months ago

“A very good collection of footwear. Such prompt service. It was a pleasure shopping at CC.”

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Posted 2 months ago

“Brilliant service all round.”

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Posted 2 months ago

“Excellent service unfortunately the sandals I had ordered came up way too big for a size 2.5 more like a 3 or 3 1/2”

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Posted 2 months ago

“Lovely shoes, but sadly they came up small for size and I had to send them back.”

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Posted 2 months ago

“Only giving a 4 star because I thought that if you chop express delivery, dispatch will be faster”

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Posted 3 months ago

“Excellent service- Unfortunately only one of my items is suitable but overall service is very good.”

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Posted 3 months ago

“Easy to order if they've got stock. Parcel arrived on time.”

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Posted 3 months ago

“Your website was very good and I was easily able to order my shoes. Really impressed with the shoes. However it was all let down by delivery. The parcel was left in an unsafe place and not to my door as I would have expected”

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Posted 3 months ago

“Easy to order and communications are good. I only order click and collect because of sizing if it's not a brand or style I've had before, so I can get an instant refund if product unsuitable, however it does take a long time for goods to get to store. Unfortunately this time item was too big, but great that the store assistant was able to source me a smaller pair from another store, just have to wait another week to get them!”

Helpful Report

Posted 3 months ago

“Generally excellent, but expecting returns to be made at the customer's expense is not a good policy when you are selling clothing items, especially shoes, online. A proper fit can only be ascertained in person.”

Helpful Report

Posted 3 months ago

Charles Clinkard is rated 4.8 based on 48,978 reviews