Login
Start Free Trial Are you a business? Click Here

Charles Clinkard Reviews

4.8 Rating 49,698 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 49,698 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Order and Delivery were quick
Helpful Report
Posted 7 months ago
The boots are great, comfortable and look good. The box they came in was battered and not new looking. The courier service i experienced was not great due to the post office i selected being closed! DPD took it to a different post office which i wasn't aware of so made 3 journeys to the closed post office and then finally got them from the alternative post office. It was very frustrating, and i spent more in diesel than the cost to have them delivered directly to me!
Helpful Report
Posted 7 months ago
A terrific footwear company. A great range to choose from and, in their shops, the staff. Are outstanding.
Helpful Report
Posted 7 months ago
I've been buying Gabor from CC for several years. Always good service. In 12 years pleased with purchase. Unfortunately, I've had to return my last purchase.....seam in wrong place for my foot! Always good customer service. Thanks
Helpful Report
Posted 7 months ago
Very happy with the quick delivery and I love the boots I bought. Unfortunately you lost a star due to giving me the wrong size on my first order. Lots of hassle and extra expense for me, since I live in Norway. All in all very happy
Helpful Report
Posted 8 months ago
I bought a pair of black suede loafers and am very happy with them. They arrived quickly …in fact they were early and I was away but fortunately a neighbour kept them for me .
Helpful Report
Posted 8 months ago
I visited my local Charles Clinkard store which I felt was well laid out and had lots of choice. I tried on a pair of boots but my preferred colour wasn't available instore in my size. The helpful assistant offered to order them for me but I decided to do it later online. My order arrived within a few days and overall I am happy with my experience however I'm only giving 4 stars as the full price of the boots instore and on the website was £105 but the price tag attached to the pair I received was £99
Helpful Report
Posted 8 months ago
Great service.
Helpful Report
Posted 8 months ago
Usually very good Last time I visited the sop the lady wasn't very happy to help. Only smiles at uk nationality customers. I really love the shop but the staff should have some trainings on how to treat the customers.
Helpful Report
Posted 8 months ago
The size I wanted wasn’t in the store but the very helpful young lady was able to order them for me and I am very pleased with them.
Helpful Report
Posted 8 months ago
The shoes ,lm very pleased with might have needed 1/2 size larger, but that’s the down side of buying on line wouldn’t except my voucher on payment through amazon not as good as my last purchase on line
Helpful Report
Posted 8 months ago
Staff in storewere excellent, made an on line irder fir me and my boots arrived two days later, excellently packed. I also appreciate the year allowed to return any unsuitable purchase.,
Helpful Report
Posted 8 months ago
I have been buying shoes from CC for years now. Mostly Gabor. This is the first time I have used the App. Very easy and quick delivery.
Helpful Report
Posted 8 months ago
Lovely boots. Good leather and comfortable.
Helpful Report
Posted 8 months ago
Great products at a great price. Delivery took a little bit longer than I would have expected!!! Could have been a bit quicker but I'm delighted with the product thanks
Helpful Report
Posted 8 months ago
Efficient service
Helpful Report
Posted 8 months ago
The boots were perfect but dispatch was slow compared to other companies.
Helpful Report
Posted 8 months ago
Really comfortable boots as you would expect when purchasing Gabor footwear. The only disappointing aspect of my purchase was when I noticed that if a return was required the postage to do so was chargeable which would deter me from purchasing from you in the future.
Helpful Report
Posted 8 months ago
The shoes had to be returned as too narrow
Helpful Report
Posted 8 months ago
Lovely shoes etc from Clinkard but it's hard to get the right fit when you have to buy on line.
Helpful Report
Posted 8 months ago
Charles Clinkard is rated 4.8 based on 49,698 reviews