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Charles Clinkard Reviews

4.8 Rating 52,907 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,561
 Metrics Info
4.8
Based on 52,907 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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R
Verified Reviewer
“My three stars is more for the boots not Charles Clinkard itself as they are really helpful, but the Askham reiker boot that I bought was a disappointment, there was no information regarding the fit so I went on the reiker website and checked it on theirs and it was classed as a wide fit +so going on this I ordered them, when I got them they were not a wide fit at all but very narrow so their information was poor also, so I had to return them and pay to do so. Please can you put the fit on your website as had I known it wasn’t a wide fit I would not have ordered them, I know that some shoe stores do put wether it’s standard or wide and I have a wide foot so this information would have been useful.”
Helpful Report
Posted 7 months ago
Thank you for your feedback, I'm sorry to hear that the Askham Rieker boots did not fit as expected and that the information on the Rieker website seemed to be incorrect. We appreciate your suggestion about including fit details and understand how important this information can be for our customers. We do try to add details if the fitting is not a standard fit, if no fitting is mentioned it tends to be just the standard that is offered. We will certainly take your feedback into consideration as we strive to improve the shopping experience. If there's anything further we can assist you with, please feel free to reach out. Kind regards, Janice - customer services
Posted 7 months ago
A
Verified Buyer
“My wife required some comfortable shoes for a trip to Italy where we were to do a lot of walking within a city. She knew what she wanted, so we went ot Charles Clinkards in Shrewsbury. We were made to feel welcome from the moment we entered the store, and were left to browse until my wife had identified a numbe rof styles and manufacturers which would meet her need. When she wanted to try these on the staff were very helpful, bringing the styles, colours and sizes to her, so she could try them on, and providing different sizes as necessary. The whole visit was very pleasant, the staff were professional, and when a style she liked was out of stock in the size and colour she wanted arranged for it to be ordered and sent to our home. Cannot speak highly enough of the custome rservice we received.”
Helpful Report
Posted 7 months ago
J
Verified Buyer
“Very comfortable sandals”
Helpful Report
Posted 7 months ago
K
Verified Reviewer
“Ravel Millport Womens Loafers - Lovely looking classic loafer but the only couple of occasions I wore them they caused sore areas on my feet so I gave up on them. I do not recommend them because they are extremely hard and do not flex at all and therefore are not fit for purpose. Whilst Clinkard offers a returns option, it is only if you haven’t worn them outside so doesn’t help. They look as new but I wore them outside. I don’t tend to wear shoes like this in the house.”
Helpful Report
Posted 7 months ago
Thank you for your review, I’m sorry to hear that the Ravel Millport loafers caused discomfort during wear. It's disappointing when a shoe doesn't live up to expectations, especially when it looks lovely. We appreciate your feedback regarding the need for better flexibility, and this will help others when browsing. If you wear them around the home to get used to them, you may find that as the material of the shoe warms, they do become more comfortable and mould to the shape of your feet. Wait until any sore areas are no longer sore. We do that this works for you. If you have any further questions or if we can assist you in any way, please don’t hesitate to get in touch. Kind regards, Janice - customer services
Posted 7 months ago
A
Verified Buyer
“Always great service. And Bugatti shoes are superb”
Charles Clinkard 5 star review on 1st November 2025
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Good quality shoes and boots. Super helpful staff at the Northallerton branch. Thank you.”
Helpful Report
Posted 7 months ago
S
Verified Buyer
“Excellent service”
Helpful Report
Posted 7 months ago
R
Verified Buyer
“In store purchase but as size not available ordered by member of staff and sen t to home address. Shopping experiencein store super.”
Helpful Report
Posted 7 months ago
M
Verified Reviewer
“Karen in Keswick shop was brilliant. Very helpful even though she had just started in the job . Very patient and knowledgeable. Even found my loyalty points on line . Delighted with my boot purchase.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Excellent product and efficient service throughout”
Helpful Report
Posted 7 months ago
E
Verified Buyer
“Shoes fabulous would purchase again.”
Helpful Report
Posted 7 months ago
B
Verified Buyer
“I always enjoy shopping at Clinkard either in person or online. Always great footwear and service”
Helpful Report
Posted 7 months ago
F
Verified Buyer
“Good quality,fits perfectly and delivered in excellent condition and on time”
Helpful Report
Posted 7 months ago
S
Verified Buyer
“Beautiful boots. Arrived in a short time. This is the second pair of these particular boots I've bought. Got a pair last year and now have them in a different colour.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Good product, quick delivery great service.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Great service and beautiful shoes delivered straight to my door. Thank you Charles Clinkards !”
Helpful Report
Posted 7 months ago
D
Verified Buyer
“Charles Kinard has lots og lovely footwear. I abslutely love my new Gabor boots in burgundy.”
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Posted 7 months ago
P
Verified Buyer
“Order delivered very promptly”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“A wonderful experience”
Helpful Report
Posted 7 months ago
K
Unverified Reviewer
“Love my new blue Lunar boots. They are a proper generous uk size 8. They look and feel like leather and are stylish and waterproof. The Charles Clinkard store was excellent. They gave a new customer voucher code and sent the boots i ordered immediately which i received 2 days later. They have many good quality boots at good prices and cater for larger feet too which not all shops do nowadays. I will check put their newsletters too.”
Helpful Report
Posted 7 months ago
Charles Clinkard is rated 4.8 based on 52,907 reviews
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