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Charles Clinkard Reviews

4.8 Rating 51,725 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,006
 Metrics Info
4.8
Based on 51,725 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
H
Verified Buyer
“Excellent service, unfortunately had to return, but was refunded quickly, no complaints.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“They stocked the product I was looking for with the added bonus of a discount. I received my parcel as scheduled. Very pleased with item which was well packaged. Great buying experience from start to finish.”
Helpful Report
Posted 6 months ago
D
Verified Buyer
“My order arrived fast. Well packaged and the shoes are exactly like the description and photos on the site”
Helpful Report
Posted 6 months ago
M
Verified Buyer
“Clinkards is now my go to site for good quality shoes and trainers. Their online range is extensive and their service is very efficient.”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Taking my shoes bought on line back to a CC shop rather than post was a great choice. I needed a larger size and although the shop didn't have the right size, the assistant did a fantastic job of reordering and sending them on by post. Fabulous!”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Very happy with my purchase”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Excellent service. Placed an online order on Thursday afternoon & chose the free DPD collection from our local Post Office. It arrived on Saturday morning, well packaged and three days earlier than stated.”
Helpful Report
Posted 6 months ago
M
Verified Buyer
“Very helpful staff and great products. Especially like the Gabor shoes they stock. Very sorry to learn the Sheffield Meadowhall shop is closing in a couple of months.”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Most comfortable sandals I have ever worn.”
Helpful Report
Posted 6 months ago
L
Verified Buyer
“Easy well stocked website. Kept very well informed of order progress. Well packaged, excellent quality goods delivered promptly.”
Helpful Report
Posted 6 months ago
C
Verified Buyer
“Extremely good quality shoes and knowledgeable and a well trained Sales team .”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Great item at a fabulous price and super fast delivery. Amazing. Now we know about this company we’ll be regular visitors to your Chichester store.”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Ordering, delivery and refund went very smoothly. Info was misleading - shoes were less than wide fit.”
Helpful Report
Posted 6 months ago
S
Verified Buyer
“Bought reiker shoes from Charles Clinkard. Excellent quality fast delivery and lovely value for money. Would recommend. Definitely”
Helpful Report
Posted 6 months ago
D
Verified Buyer
“Our second Reiker purchase from this company, very happy with the service and products.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“I know the size so I can always order my Reiker sandals on the web.”
Helpful Report
Posted 6 months ago
S
Verified Buyer
“Excellent company - delightfully helpful staff.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Easy to order, fast delivery. As always.”
Helpful Report
Posted 6 months ago
M
Verified Buyer
“Website: 1) slow. 2) Please display the soles to see if traction is suitable. 3) Please provide heel height in product details to help easy selection. Positive: 1) Delivery - efficient. 2) Packaging inside shoe boxes - clean & tidy, plenty of clean tissue papers to protect the shoes, no longer feel like receivng a pair of shoes which have been tried and returned. Negative: Postal packaging - 2 recent parcels arrived torn and shoe boxes (mostly the lids) were damaged - as if receiving items fell off from the back of a truck! Upmarket merchandise, but down market packaging?! Negative impact on consumer psychology: I don't feel special when receiving the order. Suggestion: 1) Perhaps, the warehouse staff ought to be trained to close the parcel bag tightly wrapped round the boxes to minmise the possibility of bashing each other in a roomy bag, and could reduce the bag got caught and scratched with other parcels in transit. Do leave a handle though for easy handling for the delivey men. That's how I return your products. 2) If budget allows, packaged like John Lewis - boxes of shoes were packed in a box, with paper stuffing for protection. Subsequently, I feel valued and respected as their customer, and happy to shop with them again. Thank you for listening and keep improving your service. Excellent customer service otherwise!”
Helpful Report
Posted 6 months ago
Thank you for taking the time to leave us a review. I am sorry to hear about the challenges you faced with our website's speed and your postal packaging. However, it is good to know you were pleased with our efficient delivery and the care taken in packaging the shoes themselves. We appreciate your comments and please be assured, they have been passed on to the relevant departments. Kind regards, Hannah, Customer Services
Posted 6 months ago
R
Verified Buyer
“Bought in black as they cream had sold out in my size. Flexible fit for narrow fit ankles but wide -across -the -bridge -of the toes feet ( thanks arthritis ) but note that the footbed comes up small. I'm normally 37.5 but the 37 fitted perfectly. Very good - quality leather and comfy for bare feet, which not all cork - effect sandals are. The gold tone buckles are attractive and i hope will keep their colour. On one wearing socially , several people asked where they are from. Note that the buckles are for effect as these adjustable - width sandals are fastened with Velcro. A happy Gabor customer of 23+years+”
Helpful Report
Posted 6 months ago
Charles Clinkard is rated 4.8 based on 51,725 reviews
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