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Charles Clinkard Reviews

4.8 Rating 52,360 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,866
 Metrics Info
4.8
Based on 52,360 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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N
Verified Buyer
“Very straightforward forward, no issues. Easy process, updated on the delivery to store. It's a shame the Sheffield Meadowhall store has now closed. First time I've used them.”
Helpful Report
Posted 7 months ago
D
Verified Buyer
“Purchased some shoes from your store in York which were ordered for me and arrived by the end of the week once I got home back to Chesterfield”
Helpful Report
Posted 7 months ago
C
Verified Buyer
“Boots arrived promptly. Very good product, as shown on the website.”
Helpful Report
Posted 7 months ago
D And Janet Jorgensen
Verified Reviewer
“We have had excellent service from the Charles Clinkard store in Keswick. While on holiday in the Lakes, I bought my wife a pair of Clinkard's shoes for her birthday, to replace a pair she had purchased previously several years ago. It was only when she opened the present at home a couple of weeks later that we realised I had bought the wrong size 😳 I phoned the store, explained the situation, and without any problem at all, I was advised I could return them, and have them replaced with the correct size. 😀 We posted the original pair back on Monday, they were received in Keswick on Thursday, and the replacement pair arrived on Friday morning 😁 Who could ask for anything more than that? Thank you to all the staff involved, and especially Tracey, who unfortunately was on leave when we rang to thank them. A great customer experience.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Very pleased with the handbag I recently purchased. Extremely good quality at a competitive price. Thank you for a quick delivery”
Helpful Report
Posted 7 months ago
D
Verified Buyer
“Very good quality footwear.”
Helpful Report
Posted 7 months ago
R
Verified Buyer
“Easy peasy to order, review etc”
Helpful Report
Posted 7 months ago
M
Verified Buyer
“Very helpful”
Helpful Report
Posted 7 months ago
Mrs
Verified Buyer
“The products and ranges are very good and with good variety. But the dispatching of on line purchases is very slow so that's why you lose a star.”
Helpful Report
Posted 7 months ago
L
Verified Buyer
“Good quality shoe. Very pleased with my purchase.”
Helpful Report
Posted 7 months ago
Dr
Verified Buyer
“Helpful staff, professional, friendly and helpful.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Product exactly as described and at a good price. Happy to deal with them”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Excellent customer experience. Very impressed with the customer service received at your Milton Keynes!”
Helpful Report
Posted 7 months ago
J
Verified Buyer
“Have shopped in shop several times but this was first time I'd ordered on line. Very happy with purchase, delivered on time & husband very happy with his shoes.”
Helpful Report
Posted 7 months ago
J
Verified Buyer
“I found my daughter’s school shoes cheaper here than in the Clarks shop and they were delivered in no time. Highly recommend!”
Helpful Report
Posted 7 months ago
L
Verified Buyer
“Very pleased with my purchase. Good fit and once again, excellent service”
Helpful Report
Posted 7 months ago
S
Verified Buyer
“Hi, sorry to inform you that the shoe that was sent to me was used... was not happy at all! Only reason I kept the shoe was I needed the show for an event, else I would have returned the shoe. Thank you Sabu”
Helpful Report
Posted 7 months ago
Thank you for sharing your experience of your recent order. I’m truly sorry to hear that the shoes you received did not meet our usual standards and is not what you expected. We have a quality check procedure in place and it is disappointing to learn that we fell short on this occasion. Please be assured, this has been passed on to the Warehouse Manager. If you have photos of the shoes when received, please feel free to reach out to our Customer Service Team and we can advise further. Kind regards, Hannah, Customer Services
Posted 6 months ago
G
Verified Buyer
“Shoes posted out never been in a shop but transaction was fine and received quickly so all good”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Good service”
Helpful Report
Posted 7 months ago
K
Verified Buyer
“Order was delivered in lightening fast speed. Sadly my purchase did not fit so was returned, the refund was also received in lightening fast speed. No nonsense just good service.”
Helpful Report
Posted 7 months ago
Charles Clinkard is rated 4.8 based on 52,360 reviews
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