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Charles Clinkard Reviews

4.8 Rating 52,360 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,871
 Metrics Info
4.8
Based on 52,360 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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C
Verified Buyer
“Particularly impressed by excellent service with information by telephone . That contact would encourage me to buy from you again .”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“I always find what I want at Charles Clinkard, such a great selection of footwear. The whole service is superb from the website to the delivery. I am so pleased with my shoes too.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“I love shopping in my local store but on this occasion the trainers I wanted to purchase had to be ordered online. A simple process and the trainers were delivered a few days later. I ordered two sizes and the larger pair were too big so I can return this pair to my local store for a refund. All very easy.”
Helpful Report
Posted 7 months ago
A
Verified Reviewer
“This is my first order with this Company, and I'm not impressed. Delivery was on time, but when opened bag it came in, Skechers box damaged, which is not acceptable. Once damaged box opened, I couldn't believe that all the tags, which should of been on the boots, we're lying on bottom of box. This is clearly someone else's return.”
Helpful Report
Posted 7 months ago
G
Verified Buyer
“Item appeared to be of limited stock online, but in stock at Charles Clinkard. Normal price and ordering online was straight forward. Well informed of progress of order and delivered within the specified duration. Great service.”
Helpful Report
Posted 7 months ago
S Conway
Verified Reviewer
“Went in today for 2 pair of school shoes for my daughters. I left it quite late but we got to the Milton Keynes branch and Sheila greeted us straight away, was fabulous with my girls and had them both sorted and happy within 15 mins and made it so easy and stress free. Thank you so much Sheila, a credit to Clinkards Milton Keynes!”
Helpful Report
Posted 7 months ago
J
Verified Buyer
“A lovely company to deal with. Not only do they answer the phone you can speak to a real person on the end of it.”
Helpful Report
Posted 7 months ago
Mrs
Verified Buyer
“Shoes great but paid for next day delivery only for them to come a day late admittedly this is the first time this has happened. But disappointed”
Helpful Report
Posted 7 months ago
D
Verified Buyer
“Extremely pleased with purchase and service. Thank you”
Helpful Report
Posted 7 months ago
E
Verified Buyer
“The Chichester store has a wonderful opportunity to dominate the children’s department for school shoes. Because they stock start right geox etc. unfortunately, I have to go much further afield, as the stock levels are always very poor in this department. The emphasis is adults in this branch. Missing a trick. Only Clark’s and clinkard have kids departments in the area. So travel to Southampton or Brighton.”
Helpful Report
Posted 7 months ago
P
Verified Buyer
“Ordered on 13th, process was good but then that's when the problems started. Had to chase up my order as delivery was supposed to be 5 working days however this was missed. Various reasons were given and delivery finally arrived on 23rd.”
Helpful Report
Posted 7 months ago
Thank you for taking the time to leave your feedback. I have reviewed your account, and as suggested, dispatch time did take a little longer on this occasion due to an error in our warehouse. Please accept my for the inconvenience caused to you, and I'm pleased they arrived in time for your special occasion. Going forward, I'm confident you won't have the same experience again, and I hope you'll continue to shop with us. Kind regards, Rosie | Customer Services
Posted 7 months ago
M
Verified Buyer
“Good service on line and in the shops”
Helpful Report
Posted 7 months ago
J
Unverified Reviewer
“After having a dreadful experience at Clark’s yesterday (& measuring my son’s feet wrong). I realised that we had a Charles Clinkcard close by (my usual shop had closed down). My son has special needs & Charles Clinkcard’s has always been the best place to get his feet measured. Today was no different. I had booked an appointment but did arrive quite early. The gentleman at the door said he would send someone over as soon as possible. Within minutes Joshua arrived & was happy for us to stay in the gentleman’s section, where it was quieter. After measuring my son, Joshua then helped my 10 year old daughter with measurements & shoes. The whole experience was calm & stress free. My son did not need my phone to distract him (which is always a bonus). My daughter left very happy with the shoes she loved, given how narrow her feet are this is no mean feat!!! Joshua is based at the Teesside store & has autism specific training. Definitely worth visiting Charles Clinkard & avoid the other chaotic shops for a stress free school shoe shopping experience 🎉 Thank you guys…keep up the good work, it makes a huge difference to families like mine.”
Helpful Report
Posted 7 months ago
C
Verified Buyer
“Had my shoes delivered to my home and they arrived within two days which was appreciated. The staff are very helpful but not overpowering which makes the experience a delight. Also they have a great range of styles.”
Helpful Report
Posted 7 months ago
M
Verified Buyer
“Quick delivery, super comfortable and stylish sandals”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Great shoes Practical comfortable and stylish”
Helpful Report
Posted 7 months ago
J
Verified Buyer
“Smooth transaction; plenty of choice, good quality products, speedy postage and clear communication. The recommend a friend discount also very welcome! Will continue to come to CC for school shoes.”
Helpful Report
Posted 7 months ago
E
Verified Buyer
“#Good selection of styles and brands #Easy ordering #Quick delivery”
Helpful Report
Posted 7 months ago
J
Verified Buyer
“Excellent fashion, and service.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Very pleased with service, fast delivery, had to make a return as sandals a little too big and was refunded promptly!”
Helpful Report
Posted 7 months ago
Charles Clinkard is rated 4.8 based on 52,360 reviews
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