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Charles Clinkard Reviews

4.8 Rating 53,605 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,464
 Metrics Info
4.8
Based on 53,605 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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A
Verified Buyer
“Brilliant service! I ordered a pair of walking boots on-line and slightly less than 24hours later I had a phone call to say they were ready for collection. I was able to try them on in the shop to make sure I was happy with the fit before taking them home. A very happy and satisfied customer!”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“The shop assistantbcould not have been more helpful: she helped me find sale shoes in my size and ordered a pair online when there was none available in store. I bought two pairs of shoes and both fit perfectly. I always buy my footwear in your MK store.”
Helpful Report
Posted 7 months ago
O
Verified Buyer
“I was very pleased to have my business with you.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“I used to buy shoes and boots from Charles Clinkard in Stratford upon Avon. When they went online, I was worried but the standard and service had remained very high. I miss the people but I can’t fault the product. I have been wearing my new boots almost non stop since I opened the parcel. Thank you for the care that you take. I will be back.”
Helpful Report
Posted 7 months ago
T
Verified Buyer
“I have used Charles Clinkard twice now & both times have been delivered promptly even though one was over the Christmas period.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“The shoes are too tight It hurts the foot”
Helpful Report
Posted 7 months ago
Thank you for your review. I am sorry to hear that your recent purchase was not suitable and caused discomfort. If the shoes have not been worn outside then you are welcome to return them to us, and you have a 365 day period to do so. Your order should have contained paperwork with the relevant information needed to create a return, but if you do require any further assistance then please do not hesitate to reach out. Kind Regards, Sophie - Customer Services
Posted 7 months ago
A
Verified Buyer
“Friendly and helpful staff in Shrewsbury branch.”
Helpful Report
Posted 7 months ago
S
Verified Buyer
“Disappointed with the stores, they don't stock my husbands size 7 in his chosen boots. Online was excellent service, fast free delivery. Good quality Reiker boots. It's a same you have to buy online as trying on is a quick and easy way to try before you buy.”
Helpful Report
Posted 7 months ago
M
Verified Buyer
“I would go to a shop rather than shop online in future”
Helpful Report
Posted 7 months ago
H
Verified Buyer
“Excellent service and great slippers.”
Helpful Report
Posted 7 months ago
S
Verified Buyer
“Quick delivery, great boots. Very comfortable and good quality.”
Helpful Report
Posted 7 months ago
D
Verified Buyer
“Ordered a pair shoes on line. When they arrived they were the wrong colour. Had an on line chat with Rose, she sorted the problem. Picked up my exchange pair from local Charles Clinkard shop. Thanks to Rose they were alll aware of my problem, the replacement shoes were correct colour.”
Helpful Report
Posted 7 months ago
L
Verified Buyer
“I have bought several pairs of shoes and boots from Charles Clinkard and they always arrive promptly. It is so nice to be able to find something a bit different online.”
Helpful Report
Posted 7 months ago
C
Verified Buyer
“Ordered boots online in their excellent sale via Charles Clinkard click and collect service, very quick and great service. I usually buy all my shoes from this store as they offer such a good selection of good quality footwear.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Very happy with item purchased.”
Helpful Report
Posted 7 months ago
H
Verified Buyer
“Absolutely beautiful boots husband delighted with them. 5 ⭐ stars for comfort and looks. Will definitely use your company again for future purchases”
Helpful Report
Posted 7 months ago
Mrs
Verified Buyer
“Absolutely love my sandals. Just what I wanted for my holidays.”
Helpful Report
Posted 7 months ago
A
Verified Buyer
“Great shoes, delivered with the minimum of fuss”
Helpful Report
Posted 7 months ago
P
Verified Buyer
“Wanted a pair of easy to fasten shoes(no laces). Had Josef Seibel brand before. Shoes are very stylish and comfortable. Very pleased. Delivery chap left them on doorstep which i did not like. Bit risky.”
Helpful Report
Posted 7 months ago
D
Verified Buyer
“Ordered shoes from shop, wrong ones delivered. Returned them to the shop, new till system in operation, took ages to sort out. Shop had no Internet as well.”
Helpful Report
Posted 7 months ago
Thank you for taking time to leave feedback. I am very sorry to hear that you had a negative experience with this order. As part of our policy we aim for all orders to be checked for quality and accuracy, so it is disappointing to hear you received the wrong item. While the new till system can lead to the occasional trial and error issue, I appreciate that this is disheartening from a customer perspective when it causes problems with your return process. We appreciate your patience in this situation and hope that the store was able to provide good service despite any technical difficulties. Kind Regards, Sophie - Customer Services
Posted 7 months ago
Charles Clinkard is rated 4.8 based on 53,605 reviews
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