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Charles Clinkard Reviews

4.8 Rating 51,849 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 51,849 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Staff at the Keswick shop were very helpful
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Posted 1 year ago
Great service at summertown store. Took our granddaughter to get new shoes Emily was very patient.
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Posted 1 year ago
Charles Clinkard has a very good selection of shoes and boots for the family.
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Posted 1 year ago
Really helpful staff and some beautiful footwear.
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Posted 1 year ago
Cannot fault the service and quality of goods ordered. Delivered as indicated and very pleased with my slippers.
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Posted 1 year ago
I have had these shoes for a number of years. They are so comfortable for my holidays
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Posted 1 year ago
Good choice of shoes, boots etc. Website ready to navigate.
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Posted 1 year ago
Quick very efficient service
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Posted 1 year ago
Very helpful lady and a reasonable selection of wide fitting shoes.
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Posted 1 year ago
I bought 6 pairs of brown shoes, on line, for my sons wedding, 3 pairs of different sizes and makers. They arrived promptly and once I decided which pair i liked I took the 5 remaining pairs back to my nearest high street store. The return and refund could not have been easier, all done by the lady in store who was very helpful. I would recommend Charles Clinkhard and will use them again
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Posted 1 year ago
The shoes I ordered were too small, the boots were out of stock . Asked to be advised when back in stock - advised, ordered again - out of stock . A very frustrating experience !
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Posted 1 year ago
Thank you for taking the time to leave us a review. I sincerely apologise for any disappointment caused. When an item is out of stock, multiple people can sign up for restock alerts and when they are available, it is on a first come first served basis. If the boots become available to place an order, you will be notified and you can either place the order yourself online or call our Customer Service Team any day of the week. Kind regards, Hannah, Customer Services
Posted 1 year ago
Always well presented with quality shoes etc and provide excellent help and assistance. Partially disabled
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Posted 1 year ago
Ordered over the phone,Excellent customer service from Lindsey. She checked that the soles of the slippers, asked about were suitable for what I wanted. Delivery was tracked to my door.Which was really good. I haven't had them off my feet since receiving them.
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Posted 1 year ago
Best retail experience . Ordered online and collected from Teeside park store The Sales assistant was both professional and friendly. I wish all my purchases were to this standard.
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Posted 1 year ago
Very helpful staff.
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Posted 1 year ago
Good selection of men’s shoes. Delivery was quick. No issues with service and item.
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Posted 1 year ago
THE most comfortable boots ever. Perfect. (I wasn’t sent a tracking number so wasn’t able to find out when they would be delivered- otherwise it would have been 5 stars.)
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Posted 1 year ago
Excellent service and product - quick and professional
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Posted 1 year ago
Excellent service. I returned the boots as they were too big. I refund was processed very quickly. I enjoy reading the emails with various offer.
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Posted 1 year ago
Really good service, the shoes I have bought are always top quality,I would definitely recommend Charles clinkard.
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Posted 1 year ago
Charles Clinkard is rated 4.8 based on 51,849 reviews