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Charles Clinkard Reviews

4.8 Rating 52,928 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,583
 Metrics Info
4.8
Based on 52,928 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
B
Verified Buyer
“Quick delivery, fashionable and quality product, straightforward returns!”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Brilliant shoe shop with lots of choice very helpful staff”
Helpful Report
Posted 1 year ago
E
Verified Buyer
“I was really disappointed when I received my recent order from Charles Clinkard. I felt that the product had not been checked before it was dispatched. In my opinion the trainers had been worn previously. The soles each one were dirty, there was no packing inside them, the laces were just left dangling and the left trainer was creased across the toe. Although I do like the trainers I had to return them for the stated reasons. I would like to reorder another pair but am reluctant to do so as I don’t want the same thing to happen again.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a review on your recent purchase. I am sorry to hear about the condition your order was sent in. We sometimes source items from our stores to offer the greatest selection of products, but this means we can't guarantee they have not been tried on at some point. With our quality checking procedure in place, this should mean we dispatch orders that still meet the high standards that our customers expect. Please accept my apologies this has not been the case for your order. Your feedback has been passed on to the Warehouse Manager and in the meantime, I can confirm we have received your return and processed a full refund. We hope you shop with us again and we can display the usual high standards our customers come to expect. Kind regards, Hannah, Customer Services
Posted 1 year ago
C
Verified Buyer
“It was a pleasure ordering my Paul Green shoes from the shop, very helpful and hopefully I will be in touch again.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Website was easy to navigate and delivery was speedy. I had to return an item and the process was simple aided by excellent customer service staff.”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“Online order to be received at store. Received within a few days & promptly contacted to arrange collection. Shoes an excellent fit and excellent service given by staff.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Good help in the store at Cribbs Causeway, trainers arrived in good time and are fabulous, thanks!”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Excellent product and service”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“The order was super easy and it took only couple of days to arrive, very happy with the service. Shoes are very good, surprisingly soft and comfortable for someone who spends many hours on their feet”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“I have to wear slip-on shoes as I can no longer tie shoe laces after a hip replacement. I found Grisport Melrose lightweight walking shoes the best ones available in shops I have tried. They are actually quite sturdy, my first pair lasting over 2 years continuous use including a lot of walking. They aren't cheap but well worth it. My first 2 pairs were bought at a Clinkard's shop which no longer stocks them so I bought a pair on line with no hassle, quick free delivery at a stated date and time. They gave me 10% off as my first on line order. Excellent service.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Gorgeous shors and boots. Never need to go elsewhere. Staff very helpful and no fuss returns.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Excellent product and delivery service.”
Charles Clinkard 5 star review on 15th May 2025
Helpful Report
Posted 1 year ago
G
Verified Buyer
“My order of shoes came quickly and in perfect condition....staff in the shop were efficient and friendly, an all round quality experience.”
Helpful Report
Posted 1 year ago
N
Verified Buyer
“This was my first purchase from Charles Clinkard and I was very pleased with the prompt service and delivery. I am delighted with my new shoes too.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Bought a pair of ankle boots and they're stunning, t am really pleased with them and they arrived fairly quickly too.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Very happy with the online service from Charles Clinkard parcel arrived quickly. Also spoke to one of the customer service team who was very helpful.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Shoes are a perfect fit size as there are not many half sizes, very comfortable to wear and look good.”
Charles Clinkard 5 star review on 14th May 2025
Helpful Report
Posted 1 year ago
P
Verified Buyer
“Easy to order off of the website. Shoes arrived quickly and were packaged securely.”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Excellent service and wonderful shoes - so wonderful that my friends will be ordering them too!”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I ordered a pair of mules which were delivered to store very quickly.”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 52,928 reviews
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