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Charles Clinkard Reviews

4.8 Rating 48,978 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 48,978 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very swift delivery and no fuss
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Posted 4 months ago
Very good. Delivered very quickly I love the product. Thank you
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Posted 4 months ago
I ordered some boots from Charles Clinkards but unfortunately they were smaller than expected. The sizing was a bit misleading online. I ordered wha I thought was a 5.5 - 6. However, when they arrived they were a 38 which to me is a 5 and I would never order. I took them back to the store in newcastle and they were very helpful in doing a return for me.
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Posted 4 months ago
Comfortable , they are wider than normal boots, which was great for me, stylish and well made
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Posted 4 months ago
Purchased new shoes for my son bugatti Sept 2024 unfortunately the leather started Lifting after a month and two months later the soles came apart from the uppers. Went to the shop in Chichester and was told it was water damage ,but I dint pay 80.00 fir a pair of shoes to fall apart in three months. The assistant at the time did replace the shoes although they didn't have any in store at the time, was sorted out very quickly And I was satisfied when I left.
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Posted 4 months ago
Received slippers ordered for my husband for Christmas which he was very pleased with & finds very comfortable. The down side was the very old looking battered & torn box they arrived in which to give as a present was very disappointing.
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Posted 4 months ago
Items arrived as expected and didn’t take too long considering it was over Christmas. Boots fine but boxes were battered and broken. Didn’t matter to me but if you were gifting you’d need a new box.
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Posted 4 months ago
Good choice of footwear. Delivery took slightly longer than expected but otherwise service good
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Posted 4 months ago
Find leather a little hard - perhaps will soften with use
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Posted 4 months ago
Excellent service for on line orders.
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Posted 4 months ago
Bought my wife Pikolinos online.Very nice product. I would just question the next day delivery I paid for. Ordered Sunday,but delivered Tues? Was this correct(was it next working day?)
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Posted 4 months ago
The shoes are lovely albeit bigger than I hoped but I have added an inner sole to help with this.
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Posted 4 months ago
Good service and website. Waiting now for my refund. Thanks
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Posted 4 months ago
I prefer to physically see what I am buying so went to the Nottingham branch to see what they had in the way of navy blue loafers. I tried on several pairs but either too pale navy or the metal bit was silver [I wanted gold/gilt] so had to order the Zoe Anniversary style. Reasonably happy with them but I think the leather is not as soft as the other loafer styles: I also think the front will crease very quickly. They are more solid looking, so more of an autumn/winter shoe, rather than all season. However, they look very smart so I have great hopes for them.
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Posted 4 months ago
These shoes are so comfortable.Delivered on time but the colour of these shoes was not the colour I ordered so watch the colour you order .
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Posted 4 months ago
Lovely quality
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Posted 4 months ago
Ordered boots Sunday arrived on Friday
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Posted 4 months ago
Good service and quality of items. Use of website and particularly returns procedure could be easier or clearer to navigate.
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Posted 4 months ago
Service was excellent in the Eldon Square store. They didn’t have the size I required but ordered them online for me and arranged delivery to my home address. A couple of minus points….. I could have got an extra 10% off if I had ordered direct….the delivery via Royal Mail was chaotic.
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Posted 5 months ago
I tried to leave a 1-star review but it gets deleted - that’s why their score is 4.75! Turns out you can only leave a 4 or 5* review. Disappointed - have been a customer for many years and ordered 3 pairs of shoes 3 weeks ago. First pair were cancelled as no longer in stock, 2nd pair left out in the rain by DPD 10days late and 3rd pair arrived today but only after I chased up. Not what I was expecting.
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Posted 5 months ago
Charles Clinkard is rated 4.8 based on 48,978 reviews