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Charles Clinkard Reviews

4.8 Rating 50,775 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
46,908
 Metrics Info
4.8
Based on 50,775 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

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L Warren
Verified Reviewer
“The boots and shoes I wanted not in stock in store but Sue at the Keswick branch went out of her way to make sure I was able to try on other colours for correct size etc., arranged a delayed delivery as we were on holiday and gave me a free returns label just in case. I have shopped at this store for a number of years and have found the quality excellent and have always received the best customer care so highly recommend 10/10 for me”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Excellent service thank you”
Helpful Report
Posted 1 week ago
F
Verified Buyer
“Despite there being no picture of the item i ordered i was confident in their 365 money back guarantee, as I didn't want to lose out on the last pair of boots in my size/colour. The delivery options were good, as I was away for a few days, so I collected the parcel from the post office. Overall happy with the website/delivery.”
Helpful Report
Posted 1 week ago
G
Verified Buyer
“The boots I had chosen werent available in store in my size. The sales staff ordered them onl8ne for me and they arrived the following week. The service was great and boots lovely. My only criticism was despatch took quite a while. Otherwise will order again without any concerns.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“I received my order next day! The shoes were beautiful but I had ordered the wrong colour and they were too big so had to return.”
Helpful Report
Posted 1 week ago
P
Verified Buyer
“Excellent customer service and great quality products, I would highly recommend this retailer.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“User friendly website made ordering easy. Goods arrived in the time specified. Very pleased with he process and would order again from Charlrs Clinkard.”
Helpful Report
Posted 1 week ago
Z
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Excellent service, shoes were ordered, arrived at home promptly”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Easy to order on line. Quick service, all ok.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“I bought boots, they fit fine, unfortunately haven't had chance to wear them yet, they look amazing”
Helpful Report
Posted 1 week ago
K
Verified Buyer
“Not use CC before - but have used Rohu slippers, this order was to replace them. Ordered same size as my existing ones - but feel tight - so need to break them in. - Arrived well packed and on time”
Helpful Report
Posted 1 week ago
K
Verified Buyer
“I have had these slippers before which I adore hence bought them again”
Helpful Report
Posted 1 week ago
H
Verified Buyer
“I ordered 2 pairs of slippers for choice not realising I had to pay to return! Both were terrible quality so I had the p,ensure of returning both! Will never buy from here again.”
Helpful Report
Posted 1 week ago
Thank you for sharing your review. I’m sorry to hear that the slippers did not meet your expectations and that the return policy was not clear. We ask customers to cover the cost of returns postage as outlined in our terms and conditions but offer a Royal Mail label on our returns page for £3.20 in order to give our customers the best price. We appreciate your comments and hope you shop with us again. Kind regards, Hannah, Customer Services
Posted 5 days ago
T
Verified Buyer
“Sales Assistant ordered my size online they were delivered very quickly. Unfortunately the shoes were too wide for my slim feet. I returned them to the shop and was refunded straight away. Can’t complain at that kind of service.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Effortless from start to finish”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Excellent service - exchanged my purchase which I bought on line to a larger size”
Helpful Report
Posted 1 week ago
H
Verified Buyer
“I bought some new slippers and the ones I bought although expensive, were very pretty, warm and comfortable. I have a few problems with one of my feet and the assistant suggested I bought some orthotics. Unfortunately, the right size weren’t in stock so had to ordered. As we were on holiday the delivery date needed to be delayed but they came exactly as expected. These orthotics have been a game changer for me and my foot has improved. I’m very grateful to have had the conversation with the lovely young lady in store.”
Helpful Report
Posted 1 week ago
D
Verified Buyer
“Very happy with the whole process and product”
Helpful Report
Posted 1 week ago
I
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 50,775 reviews
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