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Charles Clinkard Reviews

4.8 Rating 53,244 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,952
 Metrics Info
4.8
Based on 53,244 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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Mrs
Verified Buyer
“My new trainers are great. they arrived promptly and very well packaged - very happy!”
Helpful Report
Posted 1 week ago
*
Verified Buyer
“Great shoe selection; excellent instore service, especially being able to order shoes that I liked, but which were unavailable instore in my size, and have them posted to my house at no extra cost.”
Helpful Report
Posted 1 week ago
G
Verified Buyer
“Great service in the shop One pair of shoes not in shop but delivered on time as scheduled”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“Great sandals I like them in both colours so decided to keep them both. Very easy to order online & arrived in a couple of days.”
Charles Clinkard 5 star review on 13th July 2026
Helpful Report
Posted 1 week ago
A
Verified Buyer
“As ever delighted with my purchase, thank you.”
Helpful Report
Posted 1 week ago
D
Verified Buyer
“I've been buying from Clinkards years but even I was surprised when I worked out its actually over 40+ years! I've been a staunch supporter, love the shoes, and the store and recommend them to friends all the time (though I'm stilll sorely disappointed at the closure of Sheffield store, which I miss every time I go to Meadowhall.) Following receipt of a "Sale" email I ordered a pair of shoes on 17/6 while on holiday so asked for delivery to Leeds store, for collection on my return. Received email confirming order received and shoes despatched. Heard nothing at all subsequently. Came home and eventually on 30/6 uncovered a complete muddle with my order. Received email on 30/6 asking how my shoes are! Emailed to ask Clinkards to look into this becaue I was still waiting for the order. Fairly quick response but the reply stunned me! They'd tried to email me but it didn't work, ad they didn't have a number to ring me! 40 years a customer, remember! Went into the Leeds store, tried the shoes on and was very unsure about their comfort. Alix was absolutely wonderful with me. Patient and kind. As I was being served she checked my record on their computer, and confirmed my email address (correct) and my mobile number (correct) so neither of us could fathom what had gone on. I took the shoes and am in the process of trying them at home. I like them, I'm not sure they like my feet! The service from the online order was definitely questionable but the service I received in the store was just briliant. Thank you for maintaining such great in-store service levels Alix!”
Helpful Report
Posted 1 week ago
M
Verified Buyer
“Very helpful service and, even this late in the season, seemed to have a good selection of sandals for small, “ difficult” feet.”
Helpful Report
Posted 1 week ago
P
Verified Buyer
“Lovely shoes. Great price. Exactly as advertised. Well packaged arrived in great condition with good delivery.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“This is third pair of shoes that I have bought . Excellent service in Warwick store . On this occasion my size in same as a previous pair was not in stock so ordered to come to my home . Came in promised time frame and perfect fit .”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“So pleased with the sandals, fit perfectly and very comfortable and lovely to look at, they arrived on time in excellent condition”
Helpful Report
Posted 1 week ago
K
Verified Buyer
“Fast delivery as requested. Easy ordering process. No complaints.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Very good and quick, but we are so disappointed to have to shop online after the Chichester branch stopped selling children's shoes. There were expert fitters there and this has taken away a really valuable service from the high street.”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Efficient service. Item ordered. Waiting for delivery. Helpful salesman.”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“Unfortunately my sandles were too small. But customer service was excellent so will try again later.”
Helpful Report
Posted 1 week ago
R
Verified Buyer
“Ordered online. Returned part of the prder to shop. Refund promptly dealt with. Friendly and efficient service. Excellent!”
Helpful Report
Posted 1 week ago
B
Verified Buyer
“Excellent service.”
Helpful Report
Posted 1 week ago
S
Verified Buyer
“Received wrong size sandals twice. Each time the shoe box stated a different size to the sandals inside . Excellent customer service from Joanne and Hannah who sorted out the problem and now 3rd time lucky, I received the correct size with very fast delivery service. Thank you”
Helpful Report
Posted 1 week ago
A Coburn
Unverified Reviewer
“I placed a late order for the GEOX studded sandal and was completely amazed that it arrived the next day in time for my holiday. The sandal is absolutely gorgeous and so comfortable. Thanks you so much for the fantastic service.”
Helpful Report
Posted 1 week ago
E
Verified Buyer
“Very happy”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Good selection of quality shoes. Speedy delivery using trusted dpd”
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 53,244 reviews
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