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Charles Clinkard Reviews

4.8 Rating 53,649 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,530
 Metrics Info
4.8
Based on 53,649 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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R
Verified Buyer
“I am really happy with my Ecco sandels . I got them in the sale at a very good discount. Delivery time was really quick thankyou”
Helpful Report
Posted 1 week ago
J
Unverified Reviewer
“I have ordered several times from Charles Clinkard and am very satisfied with their service. On liner ordering is easy, delivery is prompt and refunds are also made promptly. On this occasion I ordered Lunar (GRS) Napier Womens Trainers in black. They were exactly what I was looking for and although I ordered my usual size they were too small - my big toes were right at the tip of the shoe with no room for movement or thicker socks during colder weather. I had to return them and I got my refund very promptly.”
Helpful Report
Posted 1 week ago
Mrs
Verified Buyer
“A very good brand with very strong and durable products”
Helpful Report
Posted 1 week ago
Mrs Hine
Verified Reviewer
“Today we visited Louise at the Leeds branch for new school shoes. Louise was so helpful, great with the children and patient. She helped select shoes as well as trainers which was a massive help for us to get everything in store. Great customer service thank you 😊”
Helpful Report
Posted 1 week ago
A
Verified Buyer
“Easy to order. Fast delivery. Good quality. Perfect fit for me!”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“Excellent service prompt delivery and item really fabulous”
Helpful Report
Posted 1 week ago
E
Verified Buyer
“Excellent customer service by”
Helpful Report
Posted 1 week ago
Mrs
Verified Buyer
“I haven’t received my shoes yet, I ordered them 10 days ago, it is in actual fact DPD’s fault but I need them in 9 days time for my daughters wedding”
Helpful Report
Posted 1 week ago
Thank you for leaving us a review I am really sorry to hear there was an issue with the courier. Please be assured we have approached them regarding this to hopefully avoid issues in the future and hope this does not deter you from shopping with us again. I am glad our Customer Service Team were able to get your order to you in time and hope you are pleased with your purchase. But if you have any queries, please do not hesitate to contact our Customer Service Team. Kind regards, Hannah, Customer Services
Posted 2 days ago
S
Verified Buyer
“Great shoes, came up big so had to return for a smaller size. Only downside was the dispatch time- 3 days after ordering. I selected the speedy delivery option, which was Royal Mail 24hr , but it’s just the time it takes the warehouse to an actually send it! This needs to be improved upon.”
Helpful Report
Posted 1 week ago
H
Verified Buyer
“What's to say really? I ordered a pair of Reiker trainers, they arrived in good time (box somewhat battered) and shoes are fine (I've had to send back one pair ordered from Reikers direct as zips were virtually unmovable. This pair is fine.”
Helpful Report
Posted 1 week ago
K
Verified Buyer
“Original stuff with reasonable price”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“Got my shoes just two days after placing the order. Great quality and great service. What's not to love!”
Helpful Report
Posted 1 week ago
P
Verified Buyer
“Good service and fast delivery.”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“Great shoes, came quickly.”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“The shop looked well stocked, I have ever heard of your store before, I do not live in the Norh East. So I decided to walk in, the staff were amazing and the lady who served me was wonderful,”
Helpful Report
Posted 1 week ago
C
Verified Buyer
“Web site very easy to use fast service and great choice of quality shoes”
Helpful Report
Posted 1 week ago
J
Verified Buyer
“I ordered some sandals but changed my mind. I emailed customer service to cancel on Sunday evening as they were due for dispatch on Monday morning and they managed to cancel them before they were sent! I received a refund later that same day. Extremely impressive customer experience.”
Helpful Report
Posted 1 week ago
A
Verified Reviewer
“Gabor Balban Womens Ankle Boots (1047148021) black suede, are absolutely beautiful, comfortable and work with trousers/jeans and dresses. I love them. Have ordered another colour. Delivery was swift too. Thank you x”
Helpful Report
Posted 1 week ago
E
Verified Buyer
“Very good”
Helpful Report
Posted 1 week ago
C
Verified Buyer
“I have to return the item and I am still waiting for the printed label to arrive”
Helpful Report
Posted 1 week ago
Thank you for your review. I am sorry there was a delay to receiving your returns label but can see our Customer Service Team has been in touch to rectify this for you. Your refund has now been processed but if you have any queries, please do not hesitate to contact us. Kind regards, Hannah, Customer Services
Posted 2 days ago
Charles Clinkard is rated 4.8 based on 53,649 reviews
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