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Charles Clinkard Reviews

4.8 Rating 50,775 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
46,908
 Metrics Info
4.8
Based on 50,775 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

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A
Verified Buyer
“Love shopping with Charles Clinkard,the web site is easy to navigate,they usually have my size (3) which the shops don't normally have and returns are easy. The staff in the shops are always helpful and friendly. In short the shopping experience with Charles Clinkard is a pleasure.”
Helpful Report
Posted 5 days ago
B
Verified Buyer
“Bought online, Product exactly as advertised, quick delivery.”
Helpful Report
Posted 5 days ago
R
Verified Buyer
“Excellent service and boots look very good quantity.Exactly what I wanted.”
Helpful Report
Posted 5 days ago
A
Verified Buyer
“Great service.”
Helpful Report
Posted 5 days ago
R
Verified Buyer
“The boots arrived but they were too narrow even though the fitting was H. I went to your Leeds branch to return the boots and chose another pair but was unhappy to hear that I would have to wait 3-4 days for a refund. Surely i should have been refunded there and then. Very disappointed with this unfair system.”
Helpful Report
Posted 5 days ago
Thank you for your taking the time to leave a review. I’m sorry to hear that the boots did not fit as expected and that your experience with the return process was frustrating. We understand that waiting for a refund can be inconvenient and appreciate your patience whilst this processes. I am glad an alternative was found instore but if you have any queries, please don’t hesitate to reach out to our Customer Service Team. Kind regards, Hannah, Customer Services
Posted 4 days ago
H
Verified Buyer
“Great leather slippers made in Spain.”
Helpful Report
Posted 6 days ago
A
Verified Buyer
“Excellent service, really speedy delivery and I am delighted with my new boots.”
Helpful Report
Posted 6 days ago
S
Verified Buyer
“Items quickly arrived with the courier coming at the predicted time. All excellent.”
Helpful Report
Posted 6 days ago
J
Verified Buyer
“Good price. Speedy delivery.”
Helpful Report
Posted 6 days ago
C
Verified Buyer
“Very easy to order, good communication and swift dispatch.”
Helpful Report
Posted 6 days ago
J
Verified Buyer
“I did not receive my buts yet ,the Fohn is disconnect,yuo don't answer mail”
Helpful Report
Posted 6 days ago
Thank you for leaving a review. I am sorry to hear you have not yet received your order. We advise 25 working days from the point of dispatch for international order to be delivered. Looking at the tracking, your order is on its way to you and will update once passed to your country's delivery partner. I am also sorry you have not been able to get through to our Customer Service Team. Our phone number is +441642 606162 and our email is help@clinkard.co.uk Please do not hesitate to contact us with any queries. We are available 7 days a week and happy to help. Kind regards, Hannah, Customer Services
Posted 5 days ago
A
Verified Buyer
“Quick easy to to arrivedon time”
Helpful Report
Posted 6 days ago
C
Verified Buyer
“Slippers arrived on time. A little early to say how good they perform but don't expect any problems.”
Helpful Report
Posted 6 days ago
S
Verified Buyer
“Slip on navy boots purchased. They were delivered very quickly and when I ordered a second pair to check on the fit the service was excellent. The pair I returned were refunded very quickly. I would definitely use this company again.”
Helpful Report
Posted 6 days ago
S
Verified Buyer
“Very helpful staff. Didn’t make me feel rushed”
Helpful Report
Posted 1 week ago
T
Verified Buyer
“I bought a wonderful pair of slippers excellent fit and very comfortable. Value for my money.”
Helpful Report
Posted 1 week ago
L
Verified Buyer
“Customer service with Charles Clinkard is second to none, I would have no hestitation in recommending them to family, friends and colleagues.”
Helpful Report
Posted 1 week ago
A
Verified Reviewer
“Bought mauve Sketchers slip ins in June 2025. The inside of the ‘slip in’ has gone into holes on both trainers . Very disappointed as I’ve been buying Sketchers for years.”
Helpful Report
Posted 1 week ago
Thank you for taking the time to leave a review. I understand how disappointing it can be when a product does not meet your expectations and am sorry to hear what has happened to your purchase, especially after being a loyal Sketchers customer for years. If you believe this to be a manufacturing fault, please do not hesitate to reach out to our Customer Service Team. We are available 7 days a week and can be reached by phone, email or live chat service. We may need photos to advise further but we are happy to help. Kind regards, Hannah, Customer Services
Posted 5 days ago
A
Verified Buyer
“Online purchase vert difficult 😞”
Helpful Report
Posted 1 week ago
Thank you for reviewing your recent experience on our website. I’m sorry to hear that you found online purchasing challenging. We aim to provide our customers an easy to use service but if you encounter difficulties, our Customer Service Team is available to offer any advice. Orders can also be placed over the phone by calling us on 0345 241 7742. Kind regards, Hannah, Customer Service
Posted 5 days ago
M
Verified Buyer
“Two zips on each boot so, easy to put on! Very comfortable boots which are lined too so lovely and warm. To begin with the zips were a bit stiff but improving after a few wears.”
Helpful Report
Posted 1 week ago
Charles Clinkard is rated 4.8 based on 50,775 reviews
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