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Charles Clinkard Reviews

4.8 Rating 53,438 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,242
 Metrics Info
4.8
Based on 53,438 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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G
Verified Buyer
“Saw these black paton leather boots on line. Easy to order and delivered within a few days. Lovely boots, good fit, comfy , great price and just the right size of heel. Definetly recommend the company and the boots”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“no ive not and also told yas about it twice now ive ordered from you and also 2ce hasnt came either send me to my new addtess or refund me pls av also complained as its 2ce now and ive also gave yas my new address and atill no show but want to charge me i dint think so”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“I was very satisfied with the service.”
Helpful Report
Posted 6 months ago
K
Verified Buyer
“I love my new shoes, gorgeous tortoise shell block heel! Perfect.”
Helpful Report
Posted 6 months ago
P
Verified Buyer
“A friend had recommended your Bristol store and then I discovered that Fields of Sidmouth were appointed a Charles Clinkard franchise so it is always a highlight of any trip to Sidmouth. However living in Exeter and retired I do find your online service excellent. Your range is superb so, as a shoe lady (aren't we all) I am in my element browsing online.”
Helpful Report
Posted 6 months ago
P
Verified Buyer
“Clear coms and fast delivery a1+++”
Helpful Report
Posted 6 months ago
P
Verified Buyer
“Was Exelent ordered by phone received by post will shop again and tell friends”
Helpful Report
Posted 6 months ago
C
Verified Buyer
“Products great quality and value for money. Delivery efficient and Customer Service excellent.”
Helpful Report
Posted 6 months ago
Mrs
Verified Buyer
“No email advising me when boots were in the shop ready to be collected. I had to phone shop twice before being told they had arrived.”
Helpful Report
Posted 6 months ago
Thank you for taking the time to write a review. I am very sorry to hear you did not receive the notifications confirming the delivery of your order. I can see contact details were provided, you should not have had to chase this yourself. We will look into why the notification didn’t reach you and ensure better communication with the store going forward. We hope you shop with us again and we can provide our usual ease of ordering. Kind regards, Hannah, Customer Services
Posted 6 months ago
M
Verified Buyer
“good services with excellent delivery”
Helpful Report
Posted 6 months ago
G
Verified Buyer
“Product not yet used do unable to comment on that. Delivery was slow”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Website was easy to use. Really impressed with speed in which this product arrived even though I didn't opt for express delivery.”
Helpful Report
Posted 6 months ago
K
Verified Buyer
“Website easy to navigate with good photos of products and accurate description. Bought a pair of Fly London boots and delivered within 3 days. Very pleased with service and will purchase again. Great quality products.”
Helpful Report
Posted 6 months ago
E
Verified Buyer
“I recently ordered shoes/trainers from CC in the sale. These were also in the brand website. CC were s better price and I got free postage. They were delivered within a few days and I received emails either updates.”
Charles Clinkard 5 star review on 24th January 2026
Helpful Report
Posted 6 months ago
P
Verified Buyer
“Bought a pair of Navy Lotus ankle boots, they are perfect! Navigating the website site was easy, easy transaction when paying and good communication throughout of when my boots were dispatched to delivery. Well packaged in a lotus box. Will definitely purchase from Charles Clinkard again, everything perfect. Thank you so much.”
Helpful Report
Posted 6 months ago
L
Verified Buyer
“Goods delivered on time and the shoes were as described. The box was quite tatty and detracted from what should be a premium purchase.”
Helpful Report
Posted 6 months ago
MRS
Verified Buyer
“Bought so Rieker boots, loved them so much order another pair on line, very easy and efficient service”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Efficient service.”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Product was good fit, good quality, excellant price and came on time.”
Helpful Report
Posted 6 months ago
M
Verified Buyer
“I came across this website a few years ago,and discovered that it stocked the shoe suppliers that I love, such as Gabor, Lotus and Skechers. I have been purchasing from Charles Clinkard since then, including sandals, shoes, slippers, boots and trainers. The service has been impeccable and the prices sometimes included good reductions at certain times of the year. I have built up a varied selection of shoes etc. which will last for years due to the superior leathers and workmanship. If I need further footwear, accessories etc. in the future I would not think of visiting any other supplier. Thank you all!”
Helpful Report
Posted 6 months ago
Charles Clinkard is rated 4.8 based on 53,438 reviews
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