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Charles Clinkard Reviews

4.8 Rating 53,802 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,736
 Metrics Info
4.8
Based on 53,802 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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M
Verified Buyer
“Orders arrived after only a few days. It was easy to return and to reorder. Stressless online shopping!”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Excellent company, I had an issue with a shoe that I'd had for several months, which they promptly resolved at no cost to me. I have since received another pair which are lovely. I can't recommend them highly enough.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Easy to order and very quick delivery. I will definitely use again but only if certain item will be suitable. I resent paying a return fee, hence the 4 star rating.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Very pleased with the quality of my purchase, I ordered 3 pairs of boots for choice and one pair was perfect. The service was excellent and having a local shop (Darlington) made returning the 2 unsuitable pairs very easy and convenient. I normally buy from my local shop but this time they didn't have the right pair.”
Helpful Report
Posted 6 months ago
K
Verified Buyer
“Ordered my Gabor boots and got them within a few days and in the sale as were my Caprice boots bought a few weeks ago. So I have bought a couple of pairs of boots in the winter sale total cost of a penny off £130 so I'm hoping the points I have earned are going to turn into something for me. Over to you guys. With thanks”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“I have never been disappointed with the shoes that I have received, unfortunately the last pair although excellent quality were slightly narrow for my feet.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Excellent. The service and help in shop was first rate, and the ordering and sending of the shoes of right size and colour was reliable. Thank you!”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Goods arrived promptly beautifully packaged, all good.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Excellent service. Delighted I could try on the shoes i wanted in right size but wrong colour and then have the right colour ones delivered to home address free of charge.”
Helpful Report
Posted 6 months ago
G
Verified Buyer
“Excellent service”
Helpful Report
Posted 6 months ago
I
Verified Buyer
“Excellent service and quick delivery.”
Helpful Report
Posted 6 months ago
M
Verified Buyer
“Excellent service. Kept informed about delivery. Lovely product.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Excellent product. Excellent service. (My wife won't let me wear them in bed!)”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“I ordered a pair of Tamaris Oak Womens Ankle Boots in Mocca, Size: 6 / 39 in the sale. They came via Royal Mail Tracked in perfect condition. All together very pleased”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Good service both in shop and online with competitive prices. Online delivery received in four days, exactly as ordered and promised.”
Helpful Report
Posted 6 months ago
G
Verified Buyer
“Unfortunately the sandals didn’t fit but the service was amazing”
Helpful Report
Posted 6 months ago
R
Verified Buyer
“Boots received quickly and well packaged. Boots are very nice, but only wish they were easier to get on and off. At least one zip on one side, instead of elastic webbing on both would have been much better. Hopefully they will become easier with wear.”
Helpful Report
Posted 6 months ago
H
Verified Buyer
“Excellent service.”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Excellent service. Updates on progress of delivery. Shoes I bought fit perfect, and extremely comfortable. Thank you.😃”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“I have purchased severall pairs of shoes from Charles Climkard in the recent past.The sandals that I ordered this time were very good quality but too narrow. I'm now reluctant to purchase from Charles Clinkard, as although I was aware that I would be required to pay the cost of the return I had no idea that this was £11:25 postage using Royal Mail. This all means that I am without a the sandals and £:11:25 worse off.”
Helpful Report
Posted 6 months ago
Thank you for sharing your review. I’m sorry to hear that the sandals did not meet your expectations. As suggested, we ask customers to cover the cost of returning their order to us. However, we offer a discounted Royal Mail return label through our online returns portal to help keep this cost as low as possible. For future reference, returns can be arranged from as little as £3.20 when using this service. I’m sorry if this option was not utilised on this occasion, but we hope it proves helpful going forward. Kind Regards Cheryl
Posted 6 months ago
Charles Clinkard is rated 4.8 based on 53,802 reviews
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