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Charles Clinkard Reviews

4.8 Rating 51,699 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
47,957
 Metrics Info
4.8
Based on 51,699 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

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A
Verified Buyer
“Lovely sandals and very comfortable.”
Helpful Report
Posted 5 months ago
J
Verified Buyer
“I ordered a pair of sandals for delivery to the store at Eldon Square Newcastle thinking it might be quicker than home delivery. Silly me, it was painfully slow over a week and I had to phone the appalling customer service team who asked if I wanted them to ring the store to see if the sandals had been delivered, well of course I did! Went to collect the following day, the store was painfully slow to serve anyone. I realise they need to talk to people but really waiting over ten minutes is just not on. All in all a terrible experience and it will make me think twice before ordering again. Glad to say the sandals are gorgeous though.”
Helpful Report
Posted 5 months ago
J
Verified Buyer
“Ordered on the Saturday, kept informed of payment, delivery date, then day of delivery. Birkenstocks arrived exactly when expected. Did make an enquiry regarding my address, reply from Charles Clinkard straight away. Brilliant service. Thank you.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Easy to order and fabulous product for a great price. I have very high instep and wide feet and now have the same sandals in 4 colours. Love them!”
Helpful Report
Posted 5 months ago
F
Verified Buyer
“These beautiful shoes arrived promptly and in perfect, new condition. Ordering was straighforward and I was kept updated on the delivery. I can't wait to wear them for my son's wedding.”
Helpful Report
Posted 5 months ago
D
Verified Buyer
“I ordered pair of leather slippers after seeing them on line. I already had a pair from charity shop @ 5 years ago so it was time to renew them. Ordered new ones easily & they were delivered on time. Very easy process”
Helpful Report
Posted 5 months ago
G
Verified Buyer
“Twice I have asked for my order to come by Royal Mail even if I had to pay extra. Was my request followed through even though I was told it would be and what happened - low and behold it came by an independent delivery which causes me problems so please do not sweeten me by agreeing to use Royal Mail and once my order has been taken my request is ignored. Your customer query office will confirm this.”
Helpful Report
Posted 5 months ago
M
Verified Buyer
“I've shopped with Clarles Clinkard before so I know them to be a very reliable company. My orders arrive promptly and if I need to return anything that's fine to.”
Helpful Report
Posted 5 months ago
E
Verified Buyer
“Unfortunately the shoes arrived with worn laces. I now have the trouble of sending the shoes back. Why wasn’t the shoes checked before shipping out. Frustrating.”
Helpful Report
Posted 5 months ago
S
Verified Reviewer
“Absolutely amazing service today from Molly at Charles Clinkard in Witney! She was friendly, efficient and patient with us, carefully and professionally ensuring the new school shoes were going to be a perfect fit. Both children are thrilled with the new shoes :) Thank you, Molly!”
Helpful Report
Posted 5 months ago
T
Verified Buyer
“Love my new Riekers. Thank you Clinkies. Your my new farriers 👍 Easy to order. Fast service in the post. I’m coming back soon 😎”
Helpful Report
Posted 5 months ago
S
Verified Buyer
“I was on holiday when they arrived got back put them on - haven’t taken them off since!absolutely LOVE them it’s like walking on air!!! Will buy another pair in the autumn 💖xx”
Charles Clinkard 5 star review on 11th August 2025
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Lovely comfortable sandals and the colour goes with everything.”
Helpful Report
Posted 5 months ago
C
Verified Buyer
“Beautiful Shoes, easy to navigate around website. Great delivery”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Good choice of shoes. Found what I wanted. Delivery efficient and I'm a happy customer”
Helpful Report
Posted 5 months ago
E
Verified Buyer
“I ordered 3 pairs of school shoes for my daughter online. Popped them into my local store to check fit, they were two sizes too small. The lady in store fitted a perfect pair for my daughter and returned my online purchase in store. Completely hassle free. Great service.”
Helpful Report
Posted 5 months ago
M
Verified Buyer
“I saw sandals I liked in a sale whilst on holiday. When it turned out they did no longer have my size available, they offered to check online, order them for me and send them to my home free of charge. I really appreciated the solution-focused thinking and the care with which the order was handled.”
Helpful Report
Posted 5 months ago
E
Verified Buyer
“It is lovely to get quality comfortable wide fitting products directly from the shop. Assistants were very helpful too.”
Helpful Report
Posted 5 months ago
L
Verified Buyer
“Very pleased with my new bag. Fantastic quality and beautifully wrapped, delivery was speedy. Bonus value as in the sale.”
Helpful Report
Posted 5 months ago
J
Verified Buyer
“When the last pair of shoes I ordered couldnt be fulfilled as they were out of stock, a special order was placed to Germany for me. In the teamtime the item became available again and were shipped sooner. Good communication and customer service going the extra mile - rare these days! Any other retailer would have just sent an email saying the item was no longer in stock and that would be it.”
Helpful Report
Posted 5 months ago
Charles Clinkard is rated 4.8 based on 51,699 reviews
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